Search Results for: responsibility

March 13, 2015

It’s worth exploring alternative forms of finance for office fit out

by Mark Eltringham • Comment, Facilities management, Workplace design

You can’t help but notice that there has been a shift in recent years for us to become the consumers of things we were once obliged or wanted to own. We watch films on Netflix, listen to music on Spotify and share cars with strangers through BlaBlaCar. As both individuals and businesses we rent software rather than own it and in the growth of serviced offices and co-working spaces we see the same forces at work. The attractions of this approach are obvious, not least in keeping down the costs of things we may not want to keep in the long term and leaving ourselves free to make different choices in the light of rapidly changing circumstances. So it’s no surprise that economic uncertainty is just one factor that has driven an increase in asset financing at the same time that we have seen a permanent change in spending patterns.

January 28, 2015

How well designed office hives can foster swarm intelligence

by Lee Parsons • Comment, Facilities management, Workplace design

A beehive in your back-garden is hardly ideal, nor is stumbling across an ants’ nest while searching for a picnic spot. However, these swarms have become the inspiration for a revolutionary new way of working. Swarm intelligence describes how a group of people find effective solutions to difficult problems and their ability to adapt automatically to changing environments and work as a team of equals. To get the full benefits of swarm intelligence, we need to make sure that our offices have areas where staff can collaborate. There can be no rigid structures or process chains that ideas have to go through. The flow of knowledge shouldn’t be restricted. It should be allowed to flood through our businesses and offices and take no account of whether the people sharing knowledge, ideas and opinions have been with a company for five days or five years.

January 14, 2015

Bosses failing to tackle workplace bullying say staff

by Sara Bean • Legal news, News, Wellbeing, Workplace

The majority (91 percent) of staff polled on bullying at work say their employers do not deal adequately with the problem and over three quarters (78 percent) are reluctant to complain for fear of their job. According to charity Family Lives, the anxiety associated with workplace bullying greatly affects emotional health and wellbeing. Of the 1,500 workers it polled, 73 percent said the bullying was verbal, including threats, whereas 60 percent felt the bullying was social, including being excluded, ignored and isolated. Two thirds (66 percent) of respondents witnessed bullying at work with 43 percent stating they were bullied by their line manager, 38 percent bullied by a colleague and 20 percent bullied by SMT or CEO.

December 18, 2014

Majority of firms lack a coherent approach to employee engagement

by Mark Eltringham • News, Technology, Workplace

In spite of the fact that the overwhelming majority of employees worldwide are disengaged at work, most organisations still don’t think they take a strategic approach to the issue. A new study by technology consultancy Altimeter claims that just 41 percent of organisations believe they take a strategic approach to employee engagement, while only 43 percent believe they have an organisational culture of trust and empowerment with many unable to use technology as part of the solution. The authors of the report cite another study published by Gallup in 2013 which found that 87 percent of employees globally are engaged, rising to 70 percent in the US. The report is based on a study of 114 organisations but mirrors the findings of Deloitte in their report from earlier this year which studied 2,500 organisations and found the same mismatch.

December 17, 2014

Only a third of staff trust their senior management, finds CIPD

by Sara Bean • News, Workplace

There is little evidence of improvement in the quality of management in the UK over the last decade – and it is one of the reasons behind the UK’s long-standing productivity weakness compared to the likes of the US and Germany. According to the CIPD report ‘Are UK organisations getting better at managing their people?’ while 65 percent of employees are generally satisfied with their line manager and largely trust them and value their honesty, only 33 percent say they trust their senior management. It found that management processes are not always applied consistently or fairly and this is one reason why there is a lack of trust in senior leadership. These are deep-rooted problems and the solutions are largely down to organisations, says the CIPD, which is urging the Government to consider ways in which it can raise awareness of the challenges and potential approaches to tackling them, not least in its capacity as an employer.

November 21, 2014

CIBSE updates guide to engineering maintenance and management of buildings

by Sara Bean • Facilities management, News, Property

Updated guidance for designers, maintainers, facilities managers and building owners on the operation and maintenance of engineering services has been issued by CIBSE. Guide M: Maintenance Engineering and Management supersedes the first edition published in 2008 to provide best practice for those who have responsibility for the management and maintenance of the engineering services in a building. It is written for anyone involved in the design and construction of buildings to raise awareness of the implications their decisions have on management and maintenance. The main areas of revision relate to legislation changes and changes in best practice. The guidance continues the work of the CIBSE Maintenance Task Group chaired by Joanna Harris, and intends to close the gap between design and operation by bringing maintenance into a sharper focus and helping building and property operators become more aware of their responsibilities and duties. The ultimate aim is to help clients by managing their expectations and maximising impact from their annual spends on maintenance and management of buildings.

November 14, 2014

Twice as many employees will use BYOD by 2018, predict analysts

by Sara Bean • Facilities management, News, Technology

By 2018, there will twice as many bring-your-own devices (BYOD) used at work than employer-owned laptops. However, when designing BYOD programmes, employers need to ensure that they target users who have interest and propensity to use a wider choice of devices for work and feel relatively at easy with technology. According to Gartner, throughout 2017, 90 per cent of organisations will support some aspect of BYOD, and predicts that by 2018 there will be twice as many employee-owned devices used for work than enterprise-owned devices. The analysts says this is because tablets (BYOD) offer better opportunities than that of enterprise owned-laptops and smartphones, as IT departments can support nearly three times more users in tablet BYOD programs than enterprise-owned devices. BYO smartphone programmes have a total cost of ownership that is very similar to those of enterprise-owned smartphones, but will only deliver savings when the organisation is in a position to pay partial, or do not reimburse or subsidise for voice and data plans. More →

October 17, 2014

The solution to complex issues like green building is to become more sophisticated

by Paul Goodchild • Comment, Environment, Facilities management, Workplace design

One of the current preoccupations of the World Green Building Council is to demonstrate how green business is good business. The way it is presenting this argument is intriguing because as well as extolling the most anticipated benefits of green building design, such as lower energy bills, it is linking green building design with human factors such as productivity, wellness and work-life balance. It has produced a number of reports on this subject, most recently in September with a publication titled Health, Wellbeing and Productivity in Offices which found ‘overwhelming evidence’ of the link between office design and productivity. What such compelling reports also highlight are the complex challenges we face and the sophisticated approach we must take to environmental issues and corporate social responsibility. Fortunately this is already exhibited by many organisations.

October 15, 2014

UK Government agency offers employers new guidance on BYOD

by Mark Eltringham • Flexible working, Legal news, Technology, Workplace

The UK Government’s National Technical Authority for Information Assurance (CESG) has updated its official guidance on BYOD (Bring Your Own Device), one of the most widely discussed workplace technology phenomena. While it’s tough enough for everybody else to keep up with the personal and cultural implications of technology, the slow but exceedingly fine grinding mills of Government can find it almost impossible to keep up. In an accompanying statement the CESG claims the update is essential because of the rapid uptake in flexible working in the UK and the associated increase in the use of personal mobile devices in a work context. The new guidance suggests that employers should consider the development of a formal BYOD policy, understand relevant legal issues and their potential consequences, manage information and the way it is shared and plan for inevitable security breaches.

September 8, 2014

Two new reports highlight major public sector procurement failings

by Mark Eltringham • Facilities management, News, Public Sector

A newly published review from the UK’s National Audit Office claim that the poor management of the country’s public sector procurement function means that fraud is widespread to the tune of tens of billions of pounds. The review found that a lack of oversight and a belief that some contracts are too important to fail open the doors to fraud. A separate NAO report also claims that the function is given a low priority and too often is more interested in just getting deals signed and out of the way than thinking about how contracts function in practice. The review into the level of fraud and overcharging in Government outsourced contracts which was carried out in the wake of the high profile of the cases of ‘bad practice’ by G4S and Serco claims that the public purse may be exposed by as much as £40 billion. Five government contracts are already under investigation by police or the Serious Fraud Office, according to the report and more will follow.

September 8, 2014

Stress and staff disengagement go hand in hand, claims new report

by Mark Eltringham • News, Workplace

Employees suffering from high stress levels have lower engagement, are less productive and have higher absentee levels than those not operating under excessive pressure, according to research from HR consultancy provider Towers Watson. According to the firm’s Global Benefits Attitudes survey of 22,000 employees worldwide, there appears to be a causal or coincidental link between stress levels and disengagement. The survey found that levels of workplace disengagement significantly increase when employees experience high levels of stress. The research shows that of those employees who claim to experience high stress levels, over half (57 percent) also reported that they were disengaged. In contrast, only one in ten (10 percent) employees claiming low stress levels said they were disengaged and half of this group claimed to be highly engaged. The reasons for high stress levels were also explored in the research. Inadequate staffing was the biggest cause cited by employees with over half (53 percent) naming it as a top cause of workplace stress.

July 31, 2014

Yet another report into the Future of Work that is really about the present

by Mark Eltringham • Comment, Flexible working, Technology, Workplace design

Just a few days ago, a survey from Morgan Lovell and the British Council for Offices highlighted the value British workers placed on having somewhere to work, regardless of its drawbacks, privations and distractions. Now a new report from consultants PwC seems to draw the opposite conclusion. Heralded by predictably tedious headlines declaring the office to be dead or dying, The Future of Work: A Journey to 2022 claims that a quarter of the 10,000 people surveyed believe the traditional job will disappear and around a fifth claim to have already had enough of the 9 to 5 in a fixed physical space and would prefer to work in a ‘virtual place’ – which seems to mean anywhere with WiFi. As ever, any report addressing ‘The Future of Work’ is primarily and perhaps unwittingly about the present.