Search Results for: people

The enduring need to put a bit more of the M into facilities management

Shutterstock's new offices, Empire State Building

Shutterstock’s new offices, Empire State Building

It may well be a statement of the obvious, but it’s worth reminding ourselves sometimes that the term facilities management consists of two words. There is often a bit too much emphasis on the facilities and a bit too little on the management and sometimes we look for design and product solutions to problems that would be better managed in some way. You can put this down to a number of things but to some extent at least it’s down the idea that when you are determined to use a hammer, every job looks like a nail. Obviously the media takes some of the blame for this mindset because it often earns income from businesses who want to sell their stuff to solve particular problems rather than focus on the idea that many of them can be addressed either as a management issue or in combination with products and design.

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Robotic managers likely to lack empathy and forget ethics, claims CMI report

RobotA new report into the judgements of managers has concluded that they are significantly more prone to responding in a ‘robotic’ way to moral questions than the general population, relying on handed-down rules rather than their own ethical standards. The report, Managers and their Moral DNA, was commissioned by the Chartered Management Institute (CMI) in conjunction with personality testing website Moral DNA. It found that nearly three quarters of managers (74 percent) lack empathy and  do not fully consider the moral consequences  when they take decisions, which is 28 percent higher than the general population.  The report also claims that managers are 4 percent more compliant with rules and 5 percent less caring in their ethical decision-making at work than in their personal lives, a figure that tallies with other results from the Moral DNA database according to the report’s authors.

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Employers welcome an age-diverse workforce, but need to be prepared

Age diversityA recent report by the UKCES that predicted that the workplace of the future will see four generations of employees working side by side is being welcomed, rather than feared by employers, but they need to begin planning for the future now, or risk a skills shortage and being at a competitive disadvantage. The revelation that by 2030 four-generation or “4G” workplaces – will become increasingly common as people delay retiring, even into their 80s, prompted UKCES Commissioner Toby Peyton-Jones to ask whether this emerging multi-generational workplace would spell stress and culture clashes or create positive tension leading to innovation. Now a new study, Managing an age-diverse workforce, from the CIPD, shows that employers and employees see clear benefits from an increasingly age diverse workforce but need to do more to take full advantage. More →

Insight newsletter is now available to view online

2.Insight_twitter_logo smIn this week’s Insight newsletter, available to view online; new research from the Economist Intelligence Unit reveals organisations and business leaders are not very good at judging how responsive they are to change; while Deloitte research suggests the more firms strive to engage with the people who work for them, the less engaged they become. CIBSE designs its brand new website around an iconic new London building and RICS unveils plans for additional office space. Mark Eltringham on what lifts tell us about life; why the urban environment is an increasingly important part of the ‘virtual’ workplace; and to mark the United Nation’s International Day of Happiness, Jessica Pryce-Jones and Julia Lindsay explain why work should be a key focus of improving happiness.  To automatically receive our weekly newsletter, simply add your email address to the box on the home page.

Why work should be a key focus in improving our happiness

Happiness at work comment

The iOpener Institute for People & Performance is an official partner of the UN International Day of Happiness, which took place this week. Here, iOpener’s Joint CEOs Jessica Pryce-Jones & Julia Lindsay explain why work should be a key focus of improving happiness. The UN International Day of Happiness is designed to recognize that ‘progress’ is about increasing human happiness and wellbeing as well as growing the economy. The UN’s focus this year is on ‘reclaiming happiness’. The origins of the day lie in the July 2011 UN General Assembly resolution which recognized happiness as a fundamental human goal. In April 2012 the first ever UN conference on Happiness took place. On the back of this, they designated 20th March as an annual worldwide focus on celebrating and growing happiness. More →

Morgan Lovell to research impact of the workplace on wellbeing

sas-8_740_492_s_c1One of the latest pieces of research to explore the possible links between the workplace and individual wellbeing is to be carried out by office fit-out firm Morgan Lovell in conjunction with the British Council for Offices (BCO) and workplace analytics tool HATCH. The firm hopes to create an original piece of research that will help to quantify the impact the workplace has on wellbeing and identify the causal links. The firms says it hopes to use this to create a business case for occupiers who would like to invest in designing offices in a way that fosters wellness and productivity and  is inviting interested people and firms to take part. The firm says the survey takes less than 10 minutes and can be found here. To say thank you to respondents to the survey for their time, Morgan Lovell will donate £1 to Comic Relief for every person that completes the questionnaire.  The findings will be published in April.

What the UK regional divide can teach us about the way we design offices

Mind the GapIn the BBC documentary Mind the Gap, Evan Davis asks why London has an economy that is larger than and different to those of other UK cities, but also getting bigger and more differentiated. One of the main reasons he finds for this is something called agglomeration; the more skilled people you can put within physical reach of each other in an environment, the more productive and economically successful that environment will become.The problem for the UK is that not only is London of a different magnitude to its other cities, it does not comply with something called Zipf’s Law which states that in a typical country the largest city will be around twice the size of the second largest, around three times the size of the next largest and four times the size of the fourth largest and so on. It shouldn’t be taken too literally but it does illustrate the important economic principle of agglomeration and explains why there is such a widening divide in the UK economy.

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The latest issue of Insight is now available to view online

Clerkenwell design weekIn this week’s Insight newsletter, available to view online; Workplace Insight confirms a partnership agreement with Europe’s largest commercial interior design event, Clerkenwell Design Week [pictured]; evidence that employees who use treadmill workstations as they work not only receive physical benefits but also are more productive; and research finds that our brains are adapting to the changing demands placed on them by technology.  Simon Heath presents part two of his field guide to workplace terminology and Demitri Maldonado explains why FM has to embrace its softer side, focus on people skills and develop them to ensure success. We also present a gallery of stunning images showcasing Google’s new offices in Kuala Lumpur. To automatically receive our weekly newsletter, simply add your email address to the box on the home page.

The engaged employee remains as elusive as ever, claims global Deloitte report

Mahendra Singh

© Mahendra Singh, from The Hunting of the Snark

To describe the truly engaged employee as elusive would be something of an understatement. It seems as if the more firms strive to engage with the people who work for them, the less engaged they become, like somebody responding to the gifts and attention of a needy and increasingly creepy lover. A new study from Deloitte frames the paradox. The Global Human Capital Trends survey of 2,500 organisations from around the world found that as they pursue policies to engage employees, they also exhibit a startling inability to do so. Regardless of what they try, they struggle to attract and retain the right people and are all too dispiritingly aware of their ability to create a compelling and engaging brand. The findings back up those of a worldwide Gallup report published last October which found just one in eight employees feel committed to their jobs and able to make a positive contribution.

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Might a lack of joined-up thinking undermine UK high-tech ambitions?

Old Street: the UK's tech epicentre

Old Street: the UK’s tech epicentre

Over the past week both Prime Minister David Cameron and London Mayor Boris Johnson have offered up visions of economic success founded on new technology. Yet, as the CBI points out in a new report pinpointing the dearth of talent needed to  make such dreams a reality, politicians often appear to ignore the realities of a situation. In its new report, Engineering our Future,  the CBI calls for significant action to make a career in the key disciplines of science, technology, engineering and maths more attractive and easier to pursue. The report points out that these are the skills needed to underpin the Government’s stated focus on the tech, environmental, engineering and manufacturing industries that will shape the country’s future and is calling for a cut in tuition fees, new courses and inter-disciplinary qualifications to allow those skills to flourish.

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Research finds the treadmill desk improves wellness and productivity

Workplace fitness

Despite employers offering staff access to a gym to help promote wellness, actually getting people to use the fitness facilities is another matter. The answer could be to bring the fitness equipment directly to their office; as new research shows that employees who use treadmill workstations as they work not only receive physical benefits but also are more productive. According to a recently published study by researchers from The University of Texas at Arlington, the Mayo Clinic and the University of Minnesota, sedentary employees from a non-profit financial service company who had their current cubicles and offices outfitted with treadmill desks were found to burn an average of 74 more calories per day than they did before they received the treadmill workstation. They were also found to be more productive. More →

Employees have spent average of £500 on BYOD, claims European survey

Iphone-5It’s not so long ago that companies were looking to ban employees from using social media and their own phones during work hours, or at least introducing policies to make it a disciplinary issue. Oh, we can LOL about it now but at the time it was routinely compared to the smoking ban, forcing educated adults to huddle outside fire escapes for a quick Facebook fix while their old-school colleagues sat in the warmth, offline but manning the phones. Of course, all this was before firms worked out they could actually get employees to pay for their own stuff and save themselves the expense. All they had to do was label it BYOD and talk about empowerment and people would cheerfully fork out what turns out to be a reasonable amount of money so the firm doesn’t have to.

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