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The new issue of the Insight weekly newsletter is now available to view online

Lounge Chair & Ottoman Hocker AlgueThe new issue of our weekly newsletter is now available to view online. With an unmistakable focus on workplace design, this issue sponsored by Fresh Workspace, sees Tony Ash of Vitra UK question why the Government isn’t doing more to curb the furniture copycats who brazenly steal other people’s intellectual property; Alison Kitchingman of Milliken looks at how architects and designers have used organic design to reflect the way people actually move around a building; Justin Miller of Wellworking considers a startling 20 percent leap in the number of people reporting musculoskeletal disorders in the UK; Anna King looks back on Orgatec and its key themes; Sara Bean reports on the rapidly declining availability of Grade A commercial property across the UK; and Mark Eltringham considers the science behind what makes offices so motivating for people. If you don’t already receive a copy, please sign up using the simple subscription form in the right hand sidebar and don’t forget to follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

Worldwide fall in levels of trust by employees in their workplace leaders

Deterioration in levels of trust by staff towards workplace leadersThey say a fish rots from the head, and with overwhelming evidence this week that workplaces are torn by backbiting, lying and bitching, a global analysis on workplace trust reveals a deterioration in the levels of trust employees have for their bosses. Interaction Associates annual workplace trust research, Building Workplace Trust 2014/15, found that more than half of the people surveyed gave their organisation low marks for trust and effective leadership. More than half of the 500 people surveyed at companies worldwide, give their organisation low-to-poor marks for trust and effective leadership. When asked to rate the statement “Employees have a high level of trust in management and the organisation”, just four out of ten agreed. The majority (58%) found their organisation lacking, and in fact, trust may be going from bad to worse at many organisations, as  a quarter (26%) of those surveyed say they trust their boss less this year than in 2013.

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Orgatec 2014 focuses on collaboration, quiet and wellbeing in the workplace

Anna King reports from the biennial office furniture and interiors fair Orgatec, which took place recently in Cologne: Collaboration seemed to be king once again at this year’s Orgatec trade fair in Cologne, so much so that you’d be hard pressed to find a conventional workstation amongst the thousands of products on display. Even ergonomic task chairs in the traditional sense were thin on the ground. Senator’s offering was typical in its focus on collaborative work and the provision of work settings. As well as the Ad-Lib Scholar range for educational establishments, it presented the Ad-Lib Work Lounge multipurpose chair, both the work of British design studio PearsonLloyd. This upholstered model complete with headrest is available on glides or castors so it can slot into a multitude of workplace scenarios. Shown in some rich shades such as moss green and turquoise, it comes complete with a fold-down worksurface for brainstorming or other group working.

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Unethical behaviour at work may reflect a blame culture with little trust or integrity

Unethical behaviour at work can reflect a blame culture In the same week Mind revealed that many workers are reluctant to admit to feeling stressed, comes data which shows high levels of unethical behaviour in Britain’s workplaces. And the two pieces of research are not unrelated. In a survey of over 1,600 managers by the Institute of Leadership & Management (ILM), almost three quarters (72%) had witnessed employees lying to cover their mistakes, with the same number reporting their colleagues cut corners and delivered substandard work. A further 68% had seen people badmouthing team members behind their backs. The fault lies in workplaces that foster a blame culture, where staff are worried about owning up to mistakes. This causes undue stress and people taking a combative, rather than collaborative approach. The findings formed part of ILM’s The truth about trust’ report into trust and integrity in the UK workplace, which highlights the business benefits of high-trust high-integrity working environments. (more…)

Two new reports claim firms and employees are out of step on flexible working

flexible workingThe two latest stones to be tossed into the flexible working maelstrom in the hope of creating a ripple both suggest that employers are out of step with the expectations of their staff when it comes to working hours and conditions. The CIPD launched a new report Getting Smart About Agile Working, at the start of its annual conference in Manchester on 5 November which claims that a third (35 percent) of employees would like to change their working arrangements with nearly half (43 percent) saying they would most like to change the start or finish time of their working day. Meanwhile a separate report from BUPA claims that half of employees of SMEs think their employees underestimate the part that benefits including flexible working have to play in the overall feel of the company, and a similar number (51 percent) believe that not offering such benefits damages an employer’s attractiveness to new recruits.

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More than half of workers report feeling stressed, but most keep it secret

More than half of staff report feeling stressed, but few admit itNew research by Mind to mark today’s National Stress Awareness Day has found more than half of workers (56%) say they find work very or fairly stressful; citing excessive workloads (52%), frustration with poor management (54%), not enough support from managers (47%), threat of redundancy (27%) and unrealistic targets (45%) as key stressors. The YouGov survey of over 1,250 people in Britain found that workplace stress is impacting on other areas of people’s lives, more so than debt or financial problems (38%), health (29%) or relationships (20%). One in five (20%) said it had put a strain on their marriage or relationship with significant other, while 11 per cent had missed important events such as birthdays or weddings. Stress was also having a physical impact, with 53 per cent agreeing that it affected their sleep, 22 per cent their appetite and 27 per cent their physical health.  The research also revealed that mental health at work is still a taboo. Nearly a third (30%) of respondents said they wouldn’t be able to talk openly with their line manager if they were stressed.

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Badmouthing, arse-covering and bluff are main unethical behaviours in workplace

Badmouthing, arse-covering and bluff are main unethical behaviours in workplace

devils-dictionaryA new report from the Institute of Leadership and Management reveals the most common unethical behaviours displayed by employees in the workplace. Unsurprisingly they form a catalogue of low-level, generalised obfuscation, bluff, blame-shifting, bullshit and outright lying that will be very familiar to many people. The three most cited unethical behaviours according to the survey of 1,600 managers are cutting corners (72 percent), lying to cover one’s own mistakes (72 percent) and badmouthing colleagues (68 percent). People are, unsurprisingly, also prone to pass the buck when they miss deadlines (67 percent), cover up for the mistakes of colleagues (63 percent) and pinch low value items from work (52 percent). The ILM claims in its ‘The Truth About Trust’ report that these behaviours arise from a miasma of misunderstanding of what might be considered unethical behaviour, although equally they could just be things that people do if they think they can get away with them.

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Musculoskeletal disorders leap by a fifth, according to latest HSE data

Musculoskeletal disorders leap by a fifth, according to latest HSE data

ipad musculoskeletal disordersWhile the UK remains one of the safest places to work in Europe, work related ill health continues to rise for British employees according to the latest data from the Health and Safety Executive. The HSE claims that there were some 28 million days lost over the last year, costing the economy over £14 billion. While the most dangerous professions continue to be construction, agriculture and manufacturing, the report found that over two thirds of days lost (20 million) and some £9 billion can be attributed to a number of well defined causes rooted in the modern workplace; musculoskeletal disorders, stress, anxiety and depression. The HSE study claims that around 80 per cent of new work-related illnesses were attributable to these conditions. Of the 535,000 new illnesses reported in 2013/14, 184,000 were musculoskeletal disorders and 244,000 were related to stress and depression. There are now over half a million (526,000) people with self-reported cases of musculoskeletal disorders in the UK, up by 20 percent since figures were last reported in 2011/12.

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The safety regulations to consider when designing a new workspace

CaptureThere’s no doubt about it, designing and managing a new workspace is a challenge at the best of times. With so many different aspects to consider, designers must create a space that is both aesthetically pleasing to work in, while ensuring that the safety of the people working in the building, and the public exposed to the redesign work, is being prioritised. Designing and managing a building project is a lengthy process that requires meticulous planning to make sure you are fully equipped. The Health and Safety Executive (HSE) is frequently assessing the safety credentials of refurbishment projects and has demonstrated in the past that it is not afraid to dish out hefty fines to companies that fail to abide by the UK’s health and safety laws. Avoid any unwanted surprises by doing your homework, completing a risk assessment and creating a strategy of how you will complete the project in a safe, efficient manner.

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UK Government announces new research programme into workplace wellbeing

workplace wellbeingThe UK Government’s interest in what makes us happy continues unabated with the news that it has officially launched its new What Works Centre for Wellbeing. The centre will commission researchers  to study ‘the impact that different interventions and services have on wellbeing’. It will focus initially on work and learning, communities, cultural and sporting activities. It claims that the results of the research will help the government, councils, health and wellbeing boards, charities and businesses make decisions on what ‘really matters for the wellbeing of people, communities and the nation as a whole’. The centre is the latest addition to the What Works Network, which was launched by the government last year to improve public services through evidence-based policy. It builds on the work of the Office for National Statistics which has been tasked with measuring national wellbeing, and of the Commission on Wellbeing and Policy.

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Report claims business ethics are linked to performance

business ethicsCompanies with well defined and consistent ethical policies are both more stable and more commercially successful, according to a new report published this week by the Chartered Management Institute. Based on a self-reporting survey of 2,500 CMI members the study found that over a third (37 percent) of managers in growing companies rate their own ethics as high, compared to just 19 percent in businesses that are contracting, which suggests a correlation if not causation. Just under a third (29 percent) of managers rate their organisation’s ethical standards as mediocre or poor. Senior managers also appear to have a more positive idea of their own organisation’s ethical standards than those in more junior and front line roles. Nearly half (48 percent) of senior managers believe their organisation has excellent ethical behaviour, compared to just a fifth (22 percent) of junior managers.

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Prejudice against those with mental ill health still prevails in the workplace

Overwhelming lack of support for staff with mental ill healthThe overwhelming majority (94%) of business leaders admit there is a prejudice in their organisation towards people with mental health issues, and despite claims by 88 per cent of employers that they are trying to encourage an open culture of discussion around mental health – as many as seven in ten (70%) employees don’t feel they can speak candidly about such issues or concerns. These are the results of a new study, Breaking the Silence, from Bupa, which identifies a disconnect between what leaders think they are doing to support good mental health, and what employees say they are actually experiencing. While three quarters (76%) of business leaders know that creating a mentally healthy workforce makes good business sense, leaders are not as understanding as they believe. Employers admit to labelling employees with mental health conditions unpredictable (27%), erratic (22%) and weak (22%). Meanwhile, almost half (47%) report treading on eggshells around employees who have experienced a mental health condition and one in five leaders (22%) avoid talking to them altogether. (more…)