January 30, 2014
RICS global research charts ways for FMs to prove strategic worth
Facilities managers across the globe need to prove the value of FM to board level directors and establish their role as a strategic and essential business function. A new global RICS Research report Raising the Bar: City Roundtables (Phase II), launched in Washington DC this week, calls for innovative new dimensions of measurement to prove FM’s effectiveness and its impact on productivity and profitability. Authored by Occupiers Journal Ltd, the report builds on findings from RICS’ 2012 research Raising the Bar: Enhancing the Strategic Role of Facilities Management (Phase I), which provided robust evidence for high-performing organisations to introduce FM as a strategic management discipline. The research also provided recommendations to support leading FM practitioners in becoming more strategic. More →
March 5, 2014
Innovate or die? Why facilities management must embrace change to survive
by Demitri Maldonado • Comment, Facilities management
According to recent reports on workplace, facilities management and corporate real estate, the support services sector needs to change. Some even say it needs to innovate or die. That might be a little harsh, but the current model that the majority of FM service providers work to and that their clients take for granted is tired and has not kept pace with the evolving business environment. Zurich Insurance’s report of late 2012 into CRE & FM said the sector was at a cross roads; in 2013 Jones Lang LaSalle said something similar and picked out five global trends to which CRE and FM had to respond. IFMA & CBRE have taken a similar line, but are more specific – namely FM had to embrace its softer side, focus on people skills and develop them to ensure success. More →