August 24, 2022

Workplace decision making is subject to a number of conflicting forces

A new survey from 15Five claims that the workplace is in a state of upheaval, with one-third of workers planning to quit their jobs despite the potential economic downturn. Conversely, nearly one in five organisations are planning on layoffs, and more than one-third of HR leaders have rescinded job offers. The poll of 1,000 US full time employees and 500 HR leaders [registration] also claims that work-life balance is a top concern for employees, behind only pay and health benefits. When HR leaders were asked what was most important to their employees, work-life balance claimed the number one spot (64.6 percent), followed by health benefits (62.8 percent) and growth opportunities (54.6 percent). More →

June 15, 2022

Poor mental wellbeing costs UK contact centres almost £1 billion each year

by Neil Franklin • News, Wellbeing

People working in contact centre roles say that work-related poor mental wellbeing is making them less productive, including answering fewer calls and taking more sick days – costing the industry over £990m in lost productivity every year. That’s according to a new study, Duty of Care Gap [registration] from MaxContact. The contact centres industry is a huge contributor to the UK economy, employing over 800,000 people across the country. Yet the industry is facing a mental health crisis, with 83 percent workers saying their work is taking a toll on their mental wellbeing, with staff reporting high stress levels (62 percent), anxiety (48 percent) and feeling overwhelmed (46 percent). More →

June 14, 2022

Loneliness might hold back hybrid working productivity gains

by Gosia Bowling • Comment, Flexible working, Wellbeing

Loneliness is defined as the difficult emotion we experience when our need for meaningful social contact and relationships is not met, and it’s something we’ve all had experience of. Nearly half of the UK population have reported feeling lonely at times, with other research showing that 39 percent say their wellbeing was negatively impacted because they were lonely too. Why people feel lonely can be attributed to many reasons. Humans have a deep need for attention, warmth, and attachment to others. When such relationships end, or if someone finds themselves in an abusive or emotionally non-existent relationship, this can lead to elevated levels of loneliness. More →

June 13, 2022

Is hybrid working the final cure for workplace woes or the beginning of something better?

by Jo Sutherland • Comment, Wellbeing, Workplace design

This year’s World Workplace Europe saw 2022 hailed as the year of the worker. A worthwhile focus considering negative emotions are on the rise, with more depression, anxiety and loneliness plaguing society despite the claimed benefits of hybrid working. The pandemic robbed us of many things. It restricted our freedom for two years and forced us to live, love and work in a way that felt a little less human. But at least there was a sense of unity, working together for the common good, a mask-muffled cry of “all for one and one for all” as people considered how their actions would and could impact others. More →

May 16, 2022

Future Shock: a message from the past that defines the present ¹

by Mark Eltringham • Comment, Technology, Wellbeing

We are all futurologists now. We all have our 2020 visions, at least for a little while. But there was a time, not so long ago, when the title was reserved for a few people who would be able to shake and shape the world with a single idea and a book. Yes, a book. Nowadays a book has to go hand in hand with a Ted Talk, blogs on the Huff Post and a speaking tour to get you anywhere at all. But within living memory it was possible to shift the thinking of the planet with a book. More →

May 4, 2022

Menopausal women being let down by employers

by Neil Franklin • News, Wellbeing, Workplace

A landmark study based on data from the largest ever survey of menopausal and peri-menopausal women in the UK reveals a shocking lack of support for often severe symptoms which mean the needs of menopausal women are being ignored both in the workplace and by healthcare providers. More →

April 21, 2022

Inflexible return to office strategies starting to damage workplace experience

by Neil Franklin • Flexible working, News, Wellbeing

Future Forum, a consortium launched by Slack with Boston Consulting Group, MillerKnoll and MLT to “help companies reimagine work in the new digital-first workplace”, has released the latest findings from its global Pulse study, which shows that employee experience scores are plummeting for knowledge workers who have been asked to return to the office full-time and for those who do not have the flexibility to set their own work schedules. More than a third of knowledge workers (34 percent) are now working from the office five days a week, the greatest share since Future Forum began surveying in June 2020. With this shift, employee sentiment has dropped to near-record lows, including 28 percent worse scores on work-related stress and anxiety and 17 percent worse scores on work-life balance (compared to last quarter). More →

April 5, 2022

Wellbeing and mental health drop down business agenda, despite COVID fallout

by Neil Franklin • News, Wellbeing, Workplace

Wellbeing and mental health are beginning to slip down the business agenda, a new report from the CIPD and Simplyhealth claims, despite the fact that organisations are still dealing with the fallout from COVID-19 and it remains an on-going concern for workers. The Health and Wellbeing at Work 2022 report suggests that the number of HR professionals who think that wellbeing is on the agenda of senior leaders has fallen from 75 percent to 70 percent in the past year. There has also been a drop in the proportion of HR professionals who think senior leaders encourage a focus on mental wellbeing through their actions and behaviours, falling from 48 percent in 2021 to 42 percent in 2022. More →

March 10, 2022

Nearly three quarters of people have ignored mental health to continue working

by Neil Franklin • News, Wellbeing

More than 7 in 10 UK employees have pushed through a mental health struggle to avoid taking time off work in the past three months, according to a new report by BetterUp Labs. Over half (59 percent) also reported that they’d had to push through a physical health struggle, suggesting there is widespread hesitation about stepping away from work to take time to recover. The report also claims that over a quarter (26 percent) of respondents have or have had a mental wellbeing condition, with 30 percent of women and 21 percent of men reporting this. More →

February 11, 2022

Women demand employer support to work through menopause

by Neil Franklin • News, Wellbeing

Research commissioned by Gympass claims that many women are struggling to work through menopause, with empathy and support at the office in short supply. According to the survey, 81 percent of the women aged 45-64 say their employer doesn’t provide help and 66 percent didn’t feel able to speak to their boss about the challenges they face at work. More →

February 3, 2022

Working from home fuels concerns for energy consumption

by Sara Bean • Environment, Features, Flexible working

Back in February 2020, consulting firm WSP UK published some interesting research that revealed those working from home during the summer saved around 400kg of carbon emissions, the equivalent of 5 percent of a typical British commuter’s annual carbon footprint. The catch was that it was just a seasonal benefit. If an average employee worked at home all year round, they would produce 2.5 tonnes of carbon per year – around 80 percent more than an office worker. This is because, during the winter, most heating systems in Britain heat the whole house, which produces far more carbon emissions than would be produced from the commute. More →

January 27, 2022

Flexible working models best for mental health of parents, research claims

by Jayne Smith • Flexible working, News, Wellbeing

Employees who are able to split their working time between home and a formal workplace are 40 percent less likely to experience mental health difficulties, new research has shown. Wellbeing charity stem4 surveyed 1038 working parents and carers across the UK to mark Parent Mental Health Day (27th January). It suggests that four in ten overall (39 percent) were experiencing problems – most commonly stress (62 percent), depression (54 percent) and anxiety (50 percent). More →