September 30, 2022

There is no F in work

by James Woudhuysen • Comment, Flexible working, Wellbeing, Workplace design

Neil Usher is an energetic, wiry critic of workplaces and offices. Long ago – in 2018, actually – his proposal that the good office is composed of 12 simple elements, beginning with daylight, was also energetic and wiry. Here he widens out from the delicious nitty-gritties of temperature control and lighting in The Elemental Workplace to the wider phenomenon of work. As the title already suggests, the style is laden with expletives: there are no fewer than 25 mentions of the word ‘crap’. He is withering, too, about the ‘easiest fat-arsed squatting duck of targets, the hapless office, with its rituals and theatrics’. On top of a fresh, Elemental-style bow to the nostrum of inclusion, there is a critique of management fads, but also reference made to (white male) privilege, plus, in a lofty manner, ‘our essentially Stone Age cognitive wiring’.

September 27, 2022

Corporate change forces managers to juggle different views of fairness

by Neil Franklin • Business, News

Middle managers get caught between different stakeholders’ perceptions of fair treatment in reaction to corporate change programmes, claims new research from Aalto University School of Business and published in the Journal of Business Ethics. According to Associate Professor Marjo-Riitta Diehl, from the Department of Management Studies, and her co-authors, these managers can often experience uncertainty, anxiety, and reluctance to take action as a result. The research was based on two rounds of interviews with managers in the German branch of an international company shortly before and after restructuring changes. More →

September 12, 2022

The wellbeing of parents should be a greater concern for employers

by Gosia Bowling • Comment, Wellbeing

A recent Oxford University study revealed that levels of stress, anxiety and depression unsurprisingly rose in parents and carers during the pandemic lockdowns. Although social restrictions have now lifted, the recovery from the significant mental impact will continue to take parents some time. Now, more than ever, organisations have a key role in remedying stress and burnout and supporting working parents’ wellbeing. More →

September 7, 2022

Remote work and the things we have learned about it

by Sara Whitman and Isabel Conrad • Comment, Flexible working

Two plus years after the onset of the pandemic and many employees are continuing to work remotely, either full or part-time. We know that the ability to work remotely increases employee happiness by as much as 20 percent, but employees will tend to work longer hours and are more likely to experience burnout. The debate over whether remote work is “better” than being in an office is reductive and misses critical nuances around hybrid work models. More →

August 24, 2022

People feel too busy to move around enough during the working day

by Jayne Smith • Flexible working, News, Wellbeing

A large proportion of workers (86 percent) feel they have too much work to be able to move during the working day, with chronic stress and anxiety becoming increasingly prevalent, according to a new report [registration] by Magic Mountain, supported by CIMSPA (The Chartered Institute for the Management of Sport and Physical Activity). Despite growing health issues linked with consistently spending too much time seated, the report claims that over half of workers remain sedentary for eight hours or more during the working day alone. More →

August 24, 2022

Workplace decision making is subject to a number of conflicting forces

by Neil Franklin • News, Workplace

A new survey from 15Five claims that the workplace is in a state of upheaval, with one-third of workers planning to quit their jobs despite the potential economic downturn. Conversely, nearly one in five organisations are planning on layoffs, and more than one-third of HR leaders have rescinded job offers. The poll of 1,000 US full time employees and 500 HR leaders [registration] also claims that work-life balance is a top concern for employees, behind only pay and health benefits. When HR leaders were asked what was most important to their employees, work-life balance claimed the number one spot (64.6 percent), followed by health benefits (62.8 percent) and growth opportunities (54.6 percent). More →

June 15, 2022

Poor mental wellbeing costs UK contact centres almost £1 billion each year

by Neil Franklin • News, Wellbeing

People working in contact centre roles say that work-related poor mental wellbeing is making them less productive, including answering fewer calls and taking more sick days – costing the industry over £990m in lost productivity every year. That’s according to a new study, Duty of Care Gap [registration] from MaxContact. The contact centres industry is a huge contributor to the UK economy, employing over 800,000 people across the country. Yet the industry is facing a mental health crisis, with 83 percent workers saying their work is taking a toll on their mental wellbeing, with staff reporting high stress levels (62 percent), anxiety (48 percent) and feeling overwhelmed (46 percent). More →

June 14, 2022

Loneliness might hold back hybrid working productivity gains

by Gosia Bowling • Comment, Flexible working, Wellbeing

Loneliness is defined as the difficult emotion we experience when our need for meaningful social contact and relationships is not met, and it’s something we’ve all had experience of. Nearly half of the UK population have reported feeling lonely at times, with other research showing that 39 percent say their wellbeing was negatively impacted because they were lonely too. Why people feel lonely can be attributed to many reasons. Humans have a deep need for attention, warmth, and attachment to others. When such relationships end, or if someone finds themselves in an abusive or emotionally non-existent relationship, this can lead to elevated levels of loneliness. More →

June 13, 2022

Is hybrid working the final cure for workplace woes or the beginning of something better?

by Jo Sutherland • Comment, Wellbeing, Workplace design

This year’s World Workplace Europe saw 2022 hailed as the year of the worker. A worthwhile focus considering negative emotions are on the rise, with more depression, anxiety and loneliness plaguing society despite the claimed benefits of hybrid working. The pandemic robbed us of many things. It restricted our freedom for two years and forced us to live, love and work in a way that felt a little less human. But at least there was a sense of unity, working together for the common good, a mask-muffled cry of “all for one and one for all” as people considered how their actions would and could impact others. More →

May 16, 2022

Future Shock: a message from the past that defines the present ¹

by Mark Eltringham • Comment, Technology, Wellbeing

We are all futurologists now. We all have our 2020 visions, at least for a little while. But there was a time, not so long ago, when the title was reserved for a few people who would be able to shake and shape the world with a single idea and a book. Yes, a book. Nowadays a book has to go hand in hand with a Ted Talk, blogs on the Huff Post and a speaking tour to get you anywhere at all. But within living memory it was possible to shift the thinking of the planet with a book. More →

May 4, 2022

Menopausal women being let down by employers

by Neil Franklin • News, Wellbeing, Workplace

A landmark study based on data from the largest ever survey of menopausal and peri-menopausal women in the UK reveals a shocking lack of support for often severe symptoms which mean the needs of menopausal women are being ignored both in the workplace and by healthcare providers. More →

April 21, 2022

Inflexible return to office strategies starting to damage workplace experience

by Neil Franklin • Flexible working, News, Wellbeing

Future Forum, a consortium launched by Slack with Boston Consulting Group, MillerKnoll and MLT to “help companies reimagine work in the new digital-first workplace”, has released the latest findings from its global Pulse study, which shows that employee experience scores are plummeting for knowledge workers who have been asked to return to the office full-time and for those who do not have the flexibility to set their own work schedules. More than a third of knowledge workers (34 percent) are now working from the office five days a week, the greatest share since Future Forum began surveying in June 2020. With this shift, employee sentiment has dropped to near-record lows, including 28 percent worse scores on work-related stress and anxiety and 17 percent worse scores on work-life balance (compared to last quarter). More →