April 18, 2023
Organisations that lack explicit norms around hybrid working can increase the likelihood of an employee leaving by 12 percent, according to a new report from Gartner [paywall]. The report claims that the most successful hybrid models encompass three main categories of explicit norms that increase visibility, enable flexibility, and foster connections. More →
March 27, 2023
The office has passed through five ages. The ‘coffee houses’ of the 17th century, yielded to the ‘clerical factories’ of the 19th as machines revolutionised work. After the Second World War, the ‘corporate offices’ of global corporations and William Whyte’s Organization Man dominated the scene. Following the launch of IBM’s PC in the early-1980s, we saw the rise of ‘digital offices’ in the 1990s, complete with internet, email and social media. And for the past few years we have been moving inexorably towards the latest age: ‘network offices’. Each age was shorter than its predecessor: both the digital and network ages began less than a career span ago. More →
March 17, 2023
A poll of 3,000 office workers by Insights Learning & Development claims that 70 percent of hybrid workers in the UK want to maintain the arrangement permanently. According to the report, UK employees are generally happy with their hybrid working arrangements – more so than employees in the US, Canada and France. Overall workers in the Netherlands are most satisfied with their hybrid working arrangements. More →
March 8, 2023
A new report from VTS claims that 62 percent of US landlords don’t have the tools they need to know how their properties are used, in spite of the ongoing pressure on them to understand the experience of occupiers and retain their business. More →
February 22, 2023
Only 24 percent of people trust their remote working colleagues to get work done from home, according to a new poll from Envoy. However, the latest edition of its Return to the Workplace survey also suggests that 94 percent of workers believe their managers trust them to do their work from anywhere, home or the office. And the older the worker, the greater the confidence they have in expressing such a belief. Only 57 percent of ‘Gen Z’ feel strongly that they have their manager’s trust compared with 71 percent of ‘Millennials’ and 77 percent of ‘Boomers’. (Wot? No Gen X? – Ed) More →
February 14, 2023
The cost-of-living crisis is driving a wedge between employers and their staff. In a recent research report, we surveyed 500 employers to discover what they believe causes their staff the most stress. Surprisingly, an overwhelming 96 percent did not believe that employee salaries are a major stress factor for staff during the cost-of-living crisis. Instead, they felt major contributors included heavy workloads, long hours, and tight deadlines. More →
February 7, 2023
Employees who act as brokers, meaning they work as a go-between for coworkers who do not communicate directly, are more likely to burn out and become abusive towards their colleagues, according to new research from ESMT Berlin and published in the journal Organization Science. The research, led by Eric Quintane, associate professor of organizational behaviour at ESMT Berlin, examines the psychological costs of having to sustain communications with coworkers who do not communicate directly with each other. They could be coworkers who are in different units, regions, or time zones, which makes it hard for them to communicate. More →
January 26, 2023
The news last year that the M&S flagship Orchard House store on Oxford Street in London was to be demolished to make way for a new mixed-use development of shops, offices, restaurants and a gym sparked a very British sort of debate about the pros and cons of retrofit and refurbishment. This is M&S after all. It may not be the cultural touchstone it once was but it remains an institution. But the debate was also about some things you might expect right now, including the ongoing deterioration of Oxford Street, the loss of a landmark building (and an art deco one at that) and the suitability of the ten-storey, mixed-use development that was to replace it. More →
December 22, 2022
Nearly three quarters of UK organisations expect employee mental health to improve in 2023 as they open up about mental wellbeing according to a new poll from Koa Health. The study, conducted in partnership with 3Gem Research and Insights, claims that half of employers say they plan to talk more about mental health in company communications as teams continue to struggle with the cost-of-living crisis and its impact on mental health. A further 44 percent say they will openly and visibly practise mental wellbeing habits in the workplace. More →
December 12, 2022
BW: Workplace Experts has added to its expertise in fit out with a new design and build (D&B) service. BW Design and Build extends the company’s service portfolio, encompassing a pool of resources that are now able to design and deliver from within. This forms part of the firm’s commitment to ongoing and dynamic investment in supporting future client relationships. It is also in line with BW’s three layers: Innovation, Diversity and Net Zero, launched last year as part of its Purpose Report. More →
November 17, 2022
The Great Workplace Circus headlines its 322nd show of the year with everybody’s favourite distraction, Elon Musk, being driven into the ring by his own shoddily built clown car, declaring he needs everybody at Twitter to be ‘extremely hardcore’ before sacking a few people from his space programme, then setting fire to the tent himself. The swarm of stories spawned by this extraordinary behaviour include this tired and predictable rant in the Telegraph about ‘lazy Brits’. Ironically, there’s nothing lazier than a columnist on this rag with some space to fill. More →
April 5, 2023
Do you have a crystal ball when it comes to leading change?
by Jennifer Bryan • Comment, JB, Workplace