April 18, 2019

Ancient Greek wisdom for the leadership crisis of the 21st Century

What makes a good leader? This question confronts us at every election and with every domestic and international policy decision. As a professor of classical languages and literature for more than 30 years, I marvel at our insistence on addressing this question as if it were brand new. Centuries ago, myths helped the Greeks learn to reject tyrannical authority and identify the qualities of good leadership. As I write in my book Enraged, the same myths that long predate the world’s very first democracy have lessons for us today – just as they did for the ancient Greeks centuries ago. More →

April 12, 2019

Shining a light on remote work at Google, willing slaves to tech, why design matters and some other stuff

by Mark Eltringham • Features, Flexible working, Technology, Wellbeing, Workplace design

Away from you know what, one of the most talked about issues this week was the news that the smart devices we’re voluntarily incorporating into our homes are not just obeying us but acting as microphones on our lives. This is happening in the context of growing mistrust of the world’s tech giants, uncertainty about our relationship with technology and taps into a primal fear about control and surveillance. All of this is complicated by the fact that these systems of surveillance are not the telescreens of 1984 but the products of private sector firms who currently often exhibit ‘power without responsibility’, as Kipling once said about the media. More →

April 12, 2019

Manchester is the number one tech location outside of London

by Marie Hillen • AI, Cities, Facilities management, News, Property, Technology

The UK’s regional cities are competing harder than ever with London to become the location of choice for the tech sector. According to CBRE’s report ‘Tech Cities: Exploring tech hotspots in the UK regions’ Manchester ranks number one amongst the top 10 UK tech location outside of London, but Scotland features highly with Glasgow and Edinburgh in second and third position respectively. Birmingham has risen three places, from seventh to fourth position but smaller conurbations such as such as Reading, Oxford, Cambridge, Southampton, Brighton and Bracknell also feature, based on their concentrations of tech employment, tech businesses and high education levels. More cities are competing for the very top spots in the ranking

April 11, 2019

What lift design tells us about who we are and how we work

by Mark Eltringham • Comment, Facilities management, Workplace design

In 1959, cardiologists Meyer Friedman and Ray Rosenman identified the personality traits which go hand in hand with disproportionate levels of heart disease. These include an overblown sense of time urgency, a desire to fit as much into each second as possible, excessive competitiveness and aggressiveness and frustration when other people are doing things more slowly than absolutely necessary. In other words – your typical 21st Century human. Friedman and Rosenman coined a term for such people which has now entered common usage. They called them Type-A personalities.

April 10, 2019

The growing urbanisation of work and workplaces ⁰

by Mark Eltringham • Architecture, Cities, Features, Workplace design

The question of what makes a city great is an old one but has never been asked more than it is right now. It is usually couched in terms of the urbanisation of large parts of the world but it is important for other reasons too, not least because the urban environment is an increasingly important part of the virtual workplace many of us now inhabit and offices themselves increasingly resemble the agglomeration of spaces we have typically associated with our towns and cities. Recently, McKinsey published a report into urbanisation, based largely on the usual premise of the proportion of the world’s people involved, but it is an issue that touches all of our lives and in unexpected ways.

April 10, 2019

Country walks and writing letters among twenty ways Brits are “embracing reality”

by George Eltringham • News, Wellbeing

A UK wide study commissioned by photographic tech company Popsa claims that as many as 66 percent of the nation feel frustrated with the online world, and are actively seeking more “authentic” experiences, with meeting people for coffee face to face (31 percent), going to the cinema with friends (23 percent) and listening to vinyl or CDs (17 percent) among the list of ways to embrace reality. More →

April 8, 2019

Commercial property investors underestimate risks of climate change

by Neil Franklin • Environment, News

Investors in commercial property are underestimating the risks associated with climate change, including more frequent and intense extreme weather events, and need to rethink their assessment of asset vulnerabilities, according to a new report from the BlackRock Investment Institute.

April 4, 2019

Seven in ten Brits claim online world affects their mental health

by George Eltringham • News

A new, nationwide study released today, has revealed over a quarter (28 percent) of Britons feel their phone or social media addiction is actively stopping them living life to the full, with as many as 83 percent saying they are desperate to spend more time in the real world, according to the report commissioned by the photographic tech company Popsa. More →

April 2, 2019

Channel 4 chooses Bristol’s Finzels Reach for its new Creative Hub

by Neil Franklin • News

Channel 4 is in advanced negotiations with developer Cubex to locate its new Creative Hub at Finzels Reach, Bristol’s new waterfront quarter. Channel 4 will lease 3,200 sq ft of space on the second floor of the Fermentation Buildings at Finzels Reach. Channel 4 announced in October 2018 that it had confirmed that Leeds would be the new National HQ alongside Glasgow and Bristol as its Creative Hubs.

April 1, 2019

Against metrics: how measuring performance by numbers backfires

by Jerry Z Muller • Features, Workplace

More and more companies, government agencies, educational institutions and philanthropic organisations are today in the grip of a new phenomenon. I’ve termed it ‘metric fixation’. The key components of metric fixation are the belief that it is possible – and desirable – to replace professional judgment (acquired through personal experience and talent) with numerical indicators of comparative performance based upon standardised data (metrics); and that the best way to motivate people within these organisations is by attaching rewards and penalties to their measured performance. More →

March 29, 2019

Co-design is an old idea, but it belongs to the 21st Century like never before

by Jonathan Hindle • Comment, Workplace design

As with so many apparently new ideas that resonate in a contemporary context, co-design has a long history. Originally referred to as cooperative or participatory design, it was first applied in Scandinavia in the 1960s and 70s, especially as a way of engaging stakeholders in the public sector in the design and development of IT projects, healthcare and workplaces. Arguably, our modern understanding of the idea was first set out by C.K. Prahalad and Venkatram Ramaswamy in a 2000 Harvard Business Review article called Co-opting Customer Competence and a subsequent book by the authors on the subject. They argue that there is a growing trend for firms to actively seek the insight and competence of customers to offer them better solutions, tailored to their own needs. More →

March 29, 2019

Smartphone addiction is driven by need to connect, but means we make bad choices

by Mark Eltringham • News, Technology, Wellbeing

Two new studies published in the Journal Frontiers in Psychology explore our complex relationships with smartphones. The first study from Canadian researchers, concludes that our addiction to smartphones is a real phenomenon but one that is rooted in a primal desire to connect with other people, suggesting that smartphone addiction is best described as hyper-social, rather than anti-social. However, the second study led by academics in Brazil claims that a pronounced preoccupation with smartphones can lead to poorer decision making.