Search Results for: commercial

October 20, 2016

Built environment still creates barriers for people with a disability ⁰

by Sara Bean • Facilities management, News, Wellbeing, Workplace

A huge response to the Women and Equalities Committee’s inquiry into disability and the built environment indicates how lack of accessibility is an ongoing issue for many people. Over 150 individuals and organisations have submitted evidence to the inquiry, which aims to explore the extent to which the needs of people with a disability are considered and accommodated in the built environment, and asks whether more could be done to increase the accessibility and inclusivity of both new and existing properties and spaces. More →

October 20, 2016

Small businesses failing to reap full benefits of digital skills ⁰

by Mark Eltringham • News, Technology

Small businesses in the UK are failing to invest enough in digital skills even though there is clear link between digital orientation and commercial success, according to Lloyds Bank’s third annual Business Digital Index. The reports key finding is that firms with a string digital focus are twice as likely to see an increase in turnover than those that aren’t. The report also found that 65 percent of small business owners in the UK have already used digital tools to cut costs. On the down side, the study also found that 38 percent of small firms lack “basic digital skills”. The report claims that independent sole traders have the lowest levels of digital skills with around half having just basic levels of expertise. Despite this, over three quarters (78 percent) of these had no plans to invest to increase the levels of expertise in their business. The study gauged five factors that contribute to a firm’s digital skills score including managing information, communicating, transacting, creating and problem solving, with 62 percent of small businesses were found to have all five skills.

October 18, 2016

New CoreNet Global / HOK report explores impact of coworking on corporate real estate ⁰

by Mark Eltringham • Coworking, Flexible working, News

The UK Chapter of CoreNet Global, in partnership with HOK’s WorkPlace practice, has released a new report that studies the impact of coworking from a corporate real estate (CRE) perspective. With coworking now one of the fastest-growing sectors of the commercial real estate market, the new report, Coworking: A Corporate Real Estate Perspective, examines the drivers of coworking from the demand and supply side, the industry risks and implications for corporate real estate, as well as information about the owners, coworkers and centres. The CoreNet Global / HOK Coworking report highlights the ideas that changing business priorities and the need to attract talented people, reduce real estate costs, improve speed to innovation and increase productivity are driving corporations to consider different workplace models, including on- and off-site coworking.

October 13, 2016

London needs to adapt to the changing world of work, claims think tank ⁰

by Neil Franklin • Architecture, Cities, News, Property, Workplace design

Think Tank New London Architecture (NLA) which creates a forum for debate on the built environment, has launched its findings and recommendations from its landmark WRK / LDN Insight study on work and workplaces in London. NLA calls on central government, the Mayor of London and other stakeholders in the capital to act to maintain the capital’s position as a preeminent commercial centre. The report claims that, as the digital economy continues to expand, new suppliers of workspace are rapidly emerging – from co-working providers to ‘fab labs’, makerspaces, incubators and innovation centres. The insight study concludes that the affordable business space that currently supports these industries is at risk. London needs new innovative mixed-use models of city planning to support these changes and adapt to the changing world of work.

October 11, 2016

Weird science; how workplace professionals are in danger of obsessing about data ⁰

by Jess Brook • Comment, Workplace, Workplace design

There’s been a series of reports recently and a lot of PR to back them up, plus we’re headed at pace into the workplace event season. Pretty soon we will be neck deep in data. And misleading headlines. Some of it is good. Some of it is bad. We need to be wary of the data, the science behind some of it and the wild claims made as a result. There’s a great piece about how big data isn’t the answer to our problems in Wired. One argument it puts forward is this: “today’s data sets, though bigger than ever, still afford us an impoverished view of living things.” It feels like there is a poor view of the workplace right now. One problem here is the commercial imperative to get results. That means the PR teams pick over the bones of what might be quite thin research and then bold arguments are extrapolated. It means detailed insights are blurred by headline grabbing claims, or simply not there in the first place.

More often it means ‘research’ doesn’t generate anything new – which is not good for headlines. So, reports are dressed up as pseudo-science. This is not just an issue unique to UK the commercial property and workplace arena either. Only recently Dana Carney has challenged her joint research into the power of body language with co-author Amy Cuddy. Carney is arguing the results of research were false, plain wrong, based on bad science. This undermines valuable work being done by other groups in the market place – i.e. the great unwashed comprising directors of estates, HR professionals and facilities managers begin to tire of data and grow a little weary of the whole experience.

It’s confusing for the very people that need informing, educating and influencing so that they make intelligent decisions about their workplaces. For example, you cannot measure 28 factors relating to physical space and then argue that it allows clients to link workplace design to key business drivers such as employee engagement and organisational commitment. To make such a leap you need to focus very hard indeed on organisational culture and the behaviours of the people in that organisation.

Too often the key themes of culture and behaviours are not so much in the back seat, but left at the kerb side as the research vehicle heads off down the highway. Criticisms of open plan and the use of offices by those in a leadership position need to be placed in the context of that organisations whole way of being. It can work if allowances are made for culture and behaviours.

Allegedly, 89 percent of senior leaders have a private office. This is not open plan. True open plan, and where benefits of open plan are seen, is when everyone exists and works on a level playing field with numerous and varied alternate work areas being made available. Again, it’s not just about the spaces available. Some companies will introduce the variety and do nothing to change with behaviour to allow people to understand, embrace and feel able to use these new and different spaces. It’s the same way the presence of a DJ and dancefloor don’t mean that people will automatically dance – just think of the bad parties with no atmosphere and awkward people.

Workplace professionals have a duty to think this data through before making any claims, arguments or indeed, any recommendations. Too many decision makers in the C-suite are saying right now: “OK, based on this data I’ll put everyone in open plan, buy sit stand desks for all and provide people with some enclosed settings and we’re good to go,” and still find the business is no more engaged or innovative because it’s not based on how the company actually operates and does not factor in people, change or culture.

We all need to check this data thoroughly before making too many easy headline grabbing and PR driven conclusions. After all, it’s not always easy to know good from bad – just ask a doctor. Doctors may know the latest scientific research but they evaluate patients at a personal level before any application – and businesses need to do the same. Likewise, an Oxbridge or Harvard professor like Amy Cuddy or Dana Carney should be generating good science, but that’s no excuse for not constantly challenging the research that comes through.

Don’t take these PR headlines about workplace for truth. Let’s be careful out there people.

________________________________

Jess Brook is Workplace Strategist at Hatch Analytics

October 6, 2016

UK Government kicks off tender process for vast public sector property framework ⁰

by Mark Eltringham • Flexible working, News, Property, Public Sector

The UK Government will this week start the latest tendering process for the Estates Professional Services framework. Originally set up in 2008, the framework covers all central and local government property as the administration sets to rationalise and modernise the country’s entire public sector property estate and help to reduce the £8 billion annual spend. The terms of the framework were updated in an August 2016 briefing, laying out a series of case studies highlighting best practice as well as offering guidance t those firms who wish to bid for work across a range of product and service delivery models. The last set of contracts for services are due to expire in March 2017 and the Government remains committed to the inclusion of smaller providers. The framework covers a range of property-related services, including the reduction and divestment of parts of the estate, the renegotiation of leases, a reduction in running costs, support for the government’s sustainability agenda and the facilitation of flexible working and property sharing initiatives.

October 6, 2016

Gallery: BCO awards UK’s best workplace to university in Norwich ⁰

by Sara Bean • Architecture, Case studies, News, Workplace design

Norwich’s The Enterprise Centre at the University of East Anglia has been named as the Best of the Best workplace at the British Council for Offices’ (BCO) annual National Awards in London. The office was also recognised as the Best Corporate Workplace in the UK, joining a list of six other award winners recognised for excellence in office space. The BCO’s National Awards programme recognises top quality office design and functionality and sets the standard for excellence across the office sector in the UK. The University of East Anglia’s The Enterprise Centre was praised by judges for showcasing low carbon and sustainable design at its best. Judges commented that the workplace offered a wide range of highly flexible accommodation with incubation and collaborative spaces for new and developing businesses in a building equipped to deliver for the 21st century.

October 2, 2016

Apple HQ + Limits of workplace design + Workplace effectiveness ⁰

by Sara Bean • Facilities management, Flexible working, Newsletter, Wellbeing, Workplace, Workplace design

In this week’s Newsletter; Tim Oldman argues that businesses are failing to understand the basis of workplace effectiveness; Mark Eltringham looks at ways of using workplace design to influence the feelings and behaviour of others; and takes part in a podcast with Hari Kalymnios, author, trainer and Leadership Speaker at The Thought Gym. HSBC moves 300 staff into a coworking space in Hong Kong; Apple reveals it is to occupy the redeveloped Battersea Power Station and post-Brexit employment levels maintained by the growing gig economy. The global introduction of sustainable building regulations remains slow; the UK’s commercial property market remains robust in the wake of the vote to leave the European Union; and evidence that offering flexible working to Mums could boast the economy by billions. Download our new Briefing, produced in partnership with Boss Design on the link between culture and workplace strategy and design; visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

September 29, 2016

Worldwide progress in creating sustainable building regulations is slow ⁰

by Sara Bean • Cities, Environment, Facilities management, News, Property

The level of transparency in the reporting of the environmental performance of commercial real estate is growing across the world, but the pace of new sustainable building regulations remains slow. That is the key finding of JLL’s Real Estate Environmental Sustainability Index, which measures the availability of a range of environmental transparency tools in 37 countries. Whilst 17 countries have improved their overall scores since the last survey two years ago, 13 have remained static and three have declined. Half of all country index improvements have been driven by the introduction of voluntary minimum energy efficiency standards for existing buildings. This year France topped the Index for the first time, thanks to the consistent roll-out of mandates to transition to a low carbon economy. Japan has moved up from the transparent group to join France, Australia and the UK in the highly transparent group.

September 28, 2016

Apple agrees to lease half million sq. ft. office at Battersea Power Station ⁰

by Mark Eltringham • Cities, News, Property, Technology

Apple has confirmed the rumours that began in the Spring of this year by announcing that it is to relocate its UK headquarters from its current base in the West End along with several other sites to the redeveloped Battersea Power Station. The site’s developers say that Apple will become the largest office tenant at the £9 billion Battersea Power Station mixed use development occupying approximately 500,000 sq. ft. across 6 floors of the central Boiler House inside the iconic building. Apple is expected to move into the Power Station in 2021 at which time the office will account for circa 40 percent of the total office space in the whole development. 1400 Apple employees from existing offices around London will relocate to one of London’s best known landmarks. Apple has added, that this is a great opportunity to have its entire team working and collaborating in one location while supporting the renovation of a neighbourhood rich with history.

September 27, 2016

Nearly all UK cities lagging behind European average for productivity ⁰

by Mark Eltringham • Cities, News, Property, Public Sector, Technology

The UK’s major cities are lagging behind their European competitors in terms of skills, innovation and productivity, claims a new report from the Centre for Cities think tank. In Competing with the Continent, the authors argue that the onus is on the UK to come up to speed with the 330 cities covered in the report, especially if they want to compete in the new post Brexit European landscape. However, the report notes that the UK has a number of existing, structural advantages over other countries. UK cities generate around a fifth of Europe’s total economic output and contribute more to the national economy than cities in other countries. Major British cities contribute 60 percent of national GDP, compared to just 36 percent in Germany and 32 percent in Italy. The report shows that UK cities lag behind on a range of indicators including skills, innovation and productivity and a number have an industrial mix that has more in common with cities in Eastern Europe than those in the West.

September 19, 2016

North America leading the way in adopting healthier buildings ⁰

by Sara Bean • Environment, Facilities management, News, Wellbeing, Workplace design

While building owners, developers, managers and investors in North America are showing increasing interest in practices that prioritise the physical, mental and social well-being of tenants and occupants, European buildings have fewer spaces created with wellness in mind. The Drive Toward Healthier Buildings 2016, by Dodge Data & Analytics and the World Green Building Council, produced in partnership with the Canada Green Building Council and Delos, says the top five healthier building features currently in use include better lighting, products that enhance thermal comfort, spaces that enhance social interaction, enhanced air quality and products that enhance acoustical comfort. However, in an analysis of global trends in health and wellbeing, European respondents reported less frequent use of spaces that enhance tenant mood, spaces that enhance social interaction or spaces that create opportunities for physical activity than their North American or Asian counterparts.