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A burst of technological innovation is reshaping the future of work

A burst of technological innovation is reshaping the future of work

future of workEven as we begin to glimpse the light at the end of the tunnel of the pandemic, evidence suggests that many workers want to carry over the working flexibility that the pandemic afforded into the post-pandemic world and a new future of work. Namely, employees are wanting to adopt a ‘mixed’ working style – spending time both working in the workplace, enjoying the office’s many benefits, as well as spending some time during the week working from home. A YouGov poll suggests that close to 40 percent of employees wish to continue to work from home some of the time post-pandemic – a fact that is supported by CIPD research. (more…)

Small business focussed more on measuring productivity in new era of work

Small business focussed more on measuring productivity in new era of work

measuring productivityA new report from Be the Business, tracking business performance and management capabilities has found business leaders are positioning themselves to improve productivity levels, including increased adoption of e-commerce, and greater emphasis on measuring business performance and strategic planning. The Productive Business Index (PBI) is derived from a survey of over 1,000 directors of companies with 2-249 employees. The PBI features a headline number, indicating the overall health of businesses, and sub-indices which provide insight on key productivity drivers such as management skills; technology adoption; training and HR; operating efficiency; and innovation. (more…)

Flexible working and wellbeing? We already know how that all works

Flexible working and wellbeing? We already know how that all works

flexible working and wellbeingIf you want to make God laugh, tell him your plans. Woody Allen’s wise observation could have been made for this year. But it’s not just true for plans that go awry, but also those that go right in unexpected ways.  For example, what better time to publish a book about the links between flexible working and wellbeing than in April 2020 as large swathes of the population were adjusting to completely remote work, many of them for the first time? (more…)

Flexible working now part of work culture for over a third of people

Flexible working now part of work culture for over a third of people

flexible working MIcrosoftUK workers and their bosses are reaping the benefits of flexible working, according to new research released by Microsoft. According to Microsoft’s latest Work Trend Index, the number of people working in a hybrid way across the world is up seven percentage points on last year at (38 percent), while 53 percent of people are likely to consider transitioning to hybrid working in the year ahead. (more…)

Levelling up agenda failing to address city imbalances

Levelling up agenda failing to address city imbalances

The UK’s smaller towns and cities are expected to show stronger economic growth than those that are larger and more metropolitan and there is an increased focus from the public on wellbeing, the environment and income distribution, according to PwC’s annual Good Growth for Cities report. Areas such as Bournemouth, Exeter and Plymouth, are expected to see the strongest gross value added (GVA) growth rates for 2021 and 2022, with cities in the North and Midlands continuing to lag behind despite the Government’s ‘levelling up’ agenda. (more…)

Many employers still not offering the work life balance people crave

Many employers still not offering the work life balance people crave

work lifeTwo-thirds of UK employees (66 percent) feel that work life balance is crucial in their decision to apply for a job, yet a third (31 percent) do not currently achieve it, according to new research from Lenovo and Cebr. With over 2,000 UK employees surveyed, Lenovo’s “Future of You” report claims to shed light on the priorities for workers, tracking how these have changed in recent years as well as looking ahead to the future. It found that the offer of remote work is important to over half (54 percent) of workers today, compared to one-fifth (21 percent) ten years ago. Of those who are not currently offered remote work, most (83 percent) feel that their employer is not on track to deliver this in the next two years.  (more…)

Working from home may help recruitment, but doesn’t stem resignations

Working from home may help recruitment, but doesn’t stem resignations

working from homeOrganisations looking to stem the tide of the so-called Great Resignation shouldn’t rely on working from home alone to retain their top talent, according to new research, which reveals that working from home (WFH), flexible working hours and even four-day work weeks, won’t necessarily be enough to keep employees onboard. HR software provider CIPHR conducted a survey of over 330 British employers last month to discover how the increasingly competitive talent market has affected their staff retention and recruitment drives over the past twelve months. Based on the results, nearly three-quarters (73 percent) of employers have experienced an increase in employees voluntarily resigning and 71 percent have found it more challenging to recruit new employees. (more…)

Retrofit offers the greatest opportunity for a commercial property market beset by uncertainty

Retrofit offers the greatest opportunity for a commercial property market beset by uncertainty

Retrofit an opportunity for commercial propertyIn the context of a second major economic shock from war in Ukraine and continuing inflationary concerns, the PWC / ULI report Emerging Trends in Real Estate Global Outlook 2022 focuses on the global outlook for the real estate industry increasing pressure for finance to support the decarbonisation of real estate. The industry challenges lenders and their regulators to provide debt for the retrofit of existing buildings and the scale-up of the ‘climate tech’ needed. (more…)

Inclusive office design guide published by Business Disability Forum

Inclusive office design guide published by Business Disability Forum

inclusive office designThe Business Disability Forum (BDF) has published a new global guide which sets out to showing how all businesses can make their built environments accessible to the one billion people in world who have a disability. Having a disability can affect how a person accesses, navigates, and uses the spaces and structures around them. Built environments include everything from entrances, exits, stairs, lifts, signage, to parking, green spaces, roads, and transport systems so inclusive office design should address a wide range of issues. (more…)

The much talked about new normal doesn’t exist, but the world has changed in profound ways

The much talked about new normal doesn’t exist, but the world has changed in profound ways

no new normalThe World Health Organization officially declared COVID a pandemic on March 11 2020. Now, two years later, there’s light for some at the end of the tunnel. In many wealthier countries, which have benefited from several rounds of vaccination, the worst of the pandemic is over. We’ve got here by learning a lot of new health behaviour, like wearing masks and sanitising our hands. Many of us have also developed a variety of social habits to reduce the virus’s spread – such as working from home, shopping online, travelling locally and socialising less. But as parts of the world emerge from the pandemic, are these new habits here to stay, or do old habits really die hard? Is there a new normal? Here’s what data can tell us.

 

 

Work

One of the biggest changes predicted during the pandemic was a long-term shift towards home or hybrid working. However, there are already signs that this transition might not be as obvious or complete as expected.

[perfectpullquote align=”right” bordertop=”false” cite=”” link=”” color=”” class=”” size=””]The signs of the transition to hybrid work are not as obvious or complete as expected[/perfectpullquote]

In the UK, the proportion of people working from home at least some of the time increased from 27 percent in 2019 to 37 percent in 2020, before falling to 30 percent in January 2022. Similarly, in the US the proportion working from home declined from 35 percent in May 2020 to 11 percent in December 2021.

One of the main reasons people are going back to the office is employers’ expectations. Many companies are concerned that more permanent home working might affect employees’ team building, creativity and productivity.

But among employees, there’s a greater appetite for hybrid and flexible working. One recent multi-national survey found that whereas roughly one-third of workers had worked at home at least some of the time before the pandemic, roughly half said they want to in the future.

 

Shopping

The pandemic didn’t create the habit of online shopping, but it makes more of us do it. Did this make us realise we don’t need actual stores anymore?

It doesn’t seem so. Shopping in bricks-and-mortar stores has already started to recover. Recent data on people’s movements, gathered anonymously from mobile devices, shows how in many countries, before omicron hit, travel to retail and recreation spaces was back up to pre-pandemic levels, and is already starting to rebound after omicron.

The rise in online sales has also not been as dramatic or sustained as many predicted. In the UK, online sales made up 20 percent of total retail sales before the pandemic. By February 2021 this had risen to 36 percent, before declining steadily to 25 percent in February 2022.

 

Travel

One habit that might take longer to recover is our pre-pandemic love of international travel. It has taken a hit around the world, and the sector is still struggling. The UN’s International Civil Aviation Organization projects that international travel in 2022 will still be down by nearly a half compared to 2019.

One British survey conducted last September found that while 80 percent of people were planning on holidaying in the UK in the next year, only around 40 percent were considering going abroad. In comparison, in the 12 months up to July 2019, 64 percent of Brits travelled abroad for a holiday according to one travel industry body.

People’s reluctance to travel has been largely down to concerns over the virus and confusion over travel rules. As worries decline and rules get lifted, we may see a “mini-boom” in holidaymaking.

 

Socialising

Early in the pandemic, some commentators – including the US chief medical adviser Dr Anthony Fauci – suggested we might never return to shaking hands. I, with my colleague Dr Kimberly Dienes, argued that it was vital these rituals make a comeback, as they have several social, psychological and even biological benefits.

Are social-distancing habits, including meeting fewer people and having less physical contact with those we do, here to stay? For most people, no. Data shows only one-third of people in the UK are still socially distancing regularly, the lowest proportion since the pandemic began.

 

No new normal

But truly, only time will tell how much the pandemic will have changed our habits. However, bolder predictions – that the pandemic was going to completely and irrevocably change our ways of working, shopping, travelling and socialising – now seem premature and exaggerated. The pandemic has taught us we can work, learn, shop and socialise in different ways, but the question now is whether we still want to.

[perfectpullquote align=”right” bordertop=”false” cite=”” link=”” color=”” class=”” size=””]The pandemic has taught us that we need to connect with others[/perfectpullquote]

Humans have basic needs, such as autonomy, feeling related to others, and feeling effective and competent in what we do. Part of the challenge with home working, for example, is that it simultaneously fulfils one need by giving us greater autonomy but takes away another by making us less connected. Expanding adequately supported, equality-focused, hybrid and flexible working arrangements is perhaps a promising way to meet both needs.

Some people will have acquired a sense of competence, or at least familiarity, with the new ways of doing things during the pandemic and so may wish to keep doing them. In some areas – travelling overseas, for example – it may take longer for our competence, and confidence, in old habits to return. However, many seem to be quite quickly returning to old ways and re-learning how to feel competent at doing things that they did before.

The extent to which we’ll go back to our old ways may also depend on our personality traits, which have been shown to shape our compliance with new behaviour. For example, those more open to new experiences by nature, or more extroverted, may be more eager to travel internationally or socialise in larger groups.

Finally, the pandemic may have served as a reminder of how much we appreciate everyday interactions with others, in shops, restaurants and so on. People may be keen to return to familiar ways that revive this – for example, picking something up in a store on the way home from work. Above all, the pandemic has taught us that we need to connect with others and that there are limits as to how much online communication can replace real, face-to-face interactions.

This article is republished from The Conversation under a Creative Commons license. Read the original article.

Four day week now more attractive thanks to pandemic

Four day week now more attractive thanks to pandemic

four day weekThe COVID-19 pandemic, lockdowns and shift to remote working has had a significant impact on organisations’ attitudes towards a shorter working week, new research from Henley Business School has revealed. The longitudinal study found that 65 percent of UK businesses surveyed are now implementing a four-day working week for some, or all, of their staff, compared with 50 percent who answered a similar survey carried out by Henley in 2019. (more…)

Workplace apps make it difficult for people to switch off

Workplace apps make it difficult for people to switch off

workplace appsA new survey claims that workers with access to workplace platforms and apps on their personal devices check notifications more regularly out of office hours than those without access. The Digital Detox survey, conducted by Just Eat for Business, claims to uncover workers’ habits towards breaks and computer use, focusing on screen time. The study also includes expert comments on the mental impact of skipping breaks, and offers advice on how to combat it. (more…)