September 8, 2017
High expectations mask large gap between understanding of artificial intelligence and its implementation
New research published by the Boston Consulting Group and MIT Sloan Management Review suggests that there remains a wide gap between the understanding and adoption of artificial intelligence (AI) at most companies. The global study of over 3,000 firms and industry experts claims that almost 85 percent of executives believe AI will allow their companies to obtain or sustain a competitive advantage. However, only about one in five companies has incorporated AI in some offerings or processes. The new report claims to identify the key characteristics of AI leaders and offers companies a starting point for developing an AI strategy.
August 2, 2017
Whatever you might be told, this is not the Office of the Future
by Mark Eltringham • Comment, Facilities management, Technology, Workplace design
It seems like we don’t have to wait more than a few days at a time before some or other organisation is making its own prognoses about how we will be working in the future, especially at this time of year. The thing these reports about the office of the future all share in common, other than a standardised variant of a title and a common lexicon of agility, empowerment, collaboration and connectivity, is a narrow focus based on several of their key narratives and assumptions. While these are rarely false per se, and often offer some insights of variable worth, they also usually exhibit a desire to look at only one part of the elephant. The more serious reports invariably make excellent points and identify key trends, it has to be said. However, across them there are routine flaws in their thinking that can lead them to make narrow and sometimes incorrect assumptions and so draw similarly flawed conclusions. Here are just a few.
More →