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Job satisfaction keeps employees motivated more than bonuses

Job satisfaction keeps employees motivated more than bonusesThe reported levels of stress felt by banking employees already suggests that generous bonuses do not necessarily equate loving the job. Now a new study published today by the Institute of Leadership & Management (ILM) confirms that across the business sector, the single most effective motivator is job satisfaction (59%), with just 13 per cent saying the prospect of receiving a bonus or other financial incentive motivates them to work harder in their role. The survey of over 1,000 employees found that a competitive salary and a good pension are highly effective motivators (49%) but getting on with colleagues (42%) is nearly as important. The report also highlights how important good managers are to ensuring happy and motivated staff. More →

AHMM chosen for new Met Police headquarters project

New New Scotland Yard

Courtesy of Simon Heath

The firm of architects chosen for Google’s enormous new North London headquarters project as well as the redevelopment of the BBC’s Television Centre has been chosen to design the new home of the Metropolitan Police in Whitehall. The decision to award the job to Allford Hall Monaghan Morris (AHMM) was announced by the Mayor of London, the Metropolitan Police Commissioner and the Royal Institute of British Architects (RIBA). The Mayor’s Office for Policing And Crime (MOPAC) is selling New Scotland Yard, and moving to modern offices at the iconic Curtis Green building on the Victoria Embankment in 2015. This new building will then revert to being called Scotland Yard.

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Why the serviced office sector needs to put more effort into its customer service

Serviced offices at Cheapside

Serviced offices at Cheapside

It’s National Customer Service Week, a week-long initiative set up to inspire businesses to take a step back, look at their customer relations and promote excellence in customer service amongst their teams. Across every business in every sector, excellent customer service is key to gaining and retaining custom, and this is particularly the case when it comes to the serviced office industry. Average customer retention rates are just eight months in the officing sector, so addressing this through improved customer service can have a huge impact on the bottom line. I believe the serviced office industry can do more. There is a danger that low retention rates cause companies to place a greater emphasis on winning new businesses, with existing clients’ needs coming second place. More →

Bad management tolerated to a “shocking degree” say employment experts

Employers wouldn’t dream of appointing a person to a senior role for which they have no experience, yet in a new study nearly half admit individuals within their organisation have been promoted into a managerial role based on their performance record rather than people management or leadership skills. According to a report from the CIPD, 36 per cent of line managers have not received any training for their role, with any time for effective line management often squeezed or lost in favour of more immediate task oriented priorities. With 24 per cent of managers facing situations where they often have to put the interests of their organisation above the interests of team members, many might be left confused and aim for quick wins over the interests and wellbeing of team members. More →

Google is Generation Y’s choice as world’s most attractive employer

Google is Generation Y's choice as world's most attractive employerCool offices, generous employee perks and of course being a successful global tech firm may seem the obvious reasons why Google is perceived as the world’s most attractive employer by Generation Y, according to a global poll. However, employer branding company Universum Global’s annual list of the 50 companies business and engineering students would choose as the best to work for, finds the most common characteristics young workers consider most important in a potential employer are pretty much the same applicants of all ages would cite. These are; market success, professional training and development opportunities, supportive leaders and job security. So maybe Millennials aren’t so easily swayed by nap pods after all. More →

Record number of managers in the UK, but who or what are they all managing?

quis-custodiet-ipsos-custodesThe number of managers in the UK has reached record levels according to a new report. But who or what they are all managing is slightly less clear as structural changes in the UK economy mean there are fewer people in full time and skilled work, especially in the public sector, as well as a growing number of the self-employed. An analysis of ONS statistics by the Jobs Economist reveals the number of people defined as managers in the UK is now 3.1 million, up 7.8% in just two years and now more than 10% of the entire workforce. By contrast the number of skilled trades people has fallen by 2.2%, the number of people working full time has fallen to 21.4 million, public sector employment has fallen by 437,000 in three years while the number of self-employed has grown by 367,000 since the 2008 downturn.

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Forget Gen Y – the future workplace is multigenerational

Old dog new tricksThere is quite possibly more guff talked about the impact of Gen Y on businesses and the workplace than any other management topic. However, it’s not only wrong to characterise the people of Generation Y as some homogeneous blob with stereotyped attitudes that set them apart from the rest of humanity, but also to miss the point that the workplace is and will remain multigenerational. In fact, according to new data from the Department of Work and Pensions, there have never been more over 50s in work in the UK than there are right now.  There are 2 million more over-50s in jobs than there were 15 years ago and they will form a third of the workforce by 2020. And they will want their own say on things just as much as the much talked about millennials.

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Communications gap hampering employee engagement and productivity

 Communication gap hampering employee engagement and productivity

A stream of surveys published over the past few weeks have indicated a deep rooted sense of unease and lack of job security amongst UK workers. Now yet another poll reveals that far from being keen to discuss career progression opportunities, many employees are reluctant to bring up personal development and career progression with their bosses because they think it will put them at a disadvantage at work. According to the new research from Badenoch & Clark, this growing communications gap between employees and managers could lead to lack of engagement and lower productivity within the workforce. Meanwhile too many employers are investing in the wrong kinds of personal development for their staff. More →

Pressure to fill roles as employers struggle to persuade cautious workers to switch jobs

Challenge to fill roles as employers struggle to persuade cautious workers to switch jobs

More good news on the economy today with the Summer 2013 CIPD/Success Factors Labour Market Outlook (LMO) survey report showing that for the sixth quarter in a row, employers expect jobs growth. However, while this means more opportunities for job seekers the pressure is mounting for employers to attract the right talent. It seems that despite employment confidence being at its highest level since the 2008 recession, this isn’t shared by those already in work, who are showing a marked reluctance to change jobs, leading to a struggle for employers to find the right candidates. More →

Fewer London firms plan to expand within the capital reports CBI

Fewer London firms plan to expand within the capital reports CBI

As we’ve reported previously London is enjoying a booming office rental market, but according to the latest CBI/KPMG London Business Survey, high operating costs are making the capital less of an attractive prospect. While more of London’s businesses plan to expand during the next year, fewer are planning to do so in the capital, with high operating costs and housing shortages cited as the biggest concerns. London’s firms also plan to spend relatively more on recruitment and training; product and process innovation; and IT plant and machinery, but less on land and buildings. More →

Show us the money. Increasing pressure for ROI on talent management initiatives

Show us the money. Increasing pressure for ROI on talent management initiatives

Talent management is an integral part of the Human Resource role, but now HR professionals are being asked to provide some financial evidence. Four out of five (82%) of HR professionals are under increasing pressure to clearly demonstrate the financial return on investment of staff development a global study by Right Management has found. Although two thirds (65%) of UK-based senior HR executives believe that they are already highly effective at measuring the impact of their talent management initiatives, 85 per cent said that they are under rising pressure to demonstrate the outcome of these initiatives in monetary terms. More →

Active Building Design initiatives announced by New York Mayor

Active design guidelines

The Mayor of New York Michael Bloomburg has announced a series of initiatives to promote physical activity through the design of buildings and public spaces to encourage architects, planners and urban designers help combat obesity in the City. The Center for Active Design, a non-profit organization that promotes changes to the built environment to improve wellness is being created, and the Mayor has issued an Executive Order requiring City agencies use active design strategies when performing new construction and major renovation projects. Two pieces of legislation will promote stairway access in all buildings, with measures such as making stairways more visible to encourage use. More →

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