Search Results for: communication

November 6, 2015

Email overload draining your productivity? Let your tech answer for you ⁰

by Mark Eltringham • News, Technology, Wellbeing, Workplace

At this week’s CIPD conference in Manchester, HR Godfather Cary Cooper used his keynote address to highlight the deleterious effects of email on productivity and wellbeing. He once more highlighted how email remains the single most substantial drain on people and called on the serried ranks of managers to take up arms against our overstuffed inboxes. No doubt he now welcomes the news that one tech company is determined to become the solution to the problem, even though they’re also the cause of it. Google have launched a system called Smart Reply for Gmail users which uses a ‘deep neural network’ to analyse incoming emails and suggest three likely replies to mobile users to choose from, enabling them to respond quickly and without expending too much energy. Responses are not based on any insight into the user’s own preferences, but what the system considers likely as a general rule.

October 29, 2015

Facilities management must become more strategic or risk becoming irrelevant ⁰

by Mark Eltringham • Facilities management, News, Technology, Workplace design

A new report claims that there are persistent and well-founded perceptions at boardroom level that facilities management is a support function with little or no strategic relevance and that this poses a serious risk to the discipline. While this may raise few eyebrows amongst those who have been aware of the problem for many years, what is startling is that the report comes from the International Facilities Management Association. The report, Redefining the Executive View of Facility Management, authored by Richard Kadzis, highlights the long reported mismatch between this perception and that of facilities managers themselves who believe they represent an industry that continues to adapt to a changing world and add value to the organisation. Conversely, senior executives see FMs as ‘glorified custodians’ whose performance should be measured in terms of the money they save the organisation.

October 27, 2015

Seven ways your choice of new office may boost business performance ⁰

by Darren Bilsborough • Comment, Facilities management, Property

There are generally four main reasons why a business considers changing to new office space: your business is growing and your existing office can’t be expanded to accommodate that growth; your need for office space is reducing due to a change in business circumstances; your office lease is nearing expiration: you are prepared to explore whether a change in office could improve your current business performance. It is the last of these four reasons that sits at the heart of this article, but that does not detract from the validity of the other motivations for investigating options for new office space. Changing office space requirements and/or the fact your lease is expiring do not preclude searching for new ways to improve business performance. In fact, they provide a compelling excuse to explore alternatives and often organisations choose to move for a number of good reasons.

October 12, 2015

How workplace design is more closely reflecting how we actually work ⁰

by Adrian Campbell • Comment, Flexible working, Workplace design

In years gone by, a ‘one size fits all’ approach to office design might have been the norm, but as the decades have progressed, so too have the options available to businesses designing ‘homes from home’ for their office-based workforces. As new interpretations of the office environment proliferated, so the open plan model came to into being and eventually evolved into the default office design model. This initially brought greater variety than ever before but, ultimately, a one size fits all mentality in workplace design ultimately prevailed – every worker was expected to work in certain ways, utilising the equipment and furniture supplied and designed for them. From inception through to occupancy, the average new office involves a six-year period of design and construction involving varying teams of people discussing the best and most attractive solution for the actual end user.

October 5, 2015

Collaborative work goes hand in hand with better talent retention ⁰

by Neil Franklin • Flexible working, News, Technology

Companies are rethinking the tools they use to keep employees engaged and loyal – especially at a time when flexibility and choice are increasingly important to an workforce that craves mobility and choice. A newly released survey from Jive Software claims that as the workforce continues to evolve and new future of work trends emerge, seven out of ten (72 percent) employees want to use more technology in the workplace that enables them to work from anywhere. Furthermore, the same percentage state that the freedom to try tools make them more effective in their job, with 43 percent finding it a powerful loyalty driver. According to the study of 1,000 US based employees, firms are also catching on to future of work trends and the impact that technology can have for employee retention. Eighty-four percent of employers want to implement technology that enable workplace flexibility.

September 28, 2015

More people are working from home, but they can end up feeling lonely ⁰

by Neil Franklin • Flexible working, News, Workplace

More and more British workers are working remotely, from home and other locations, but they are growing increasingly disconnected from their colleagues. Those are the findings of two studies into new ways of working conducted independently by Plantronics and Regus. According to the Plantronics survey of 2,500 staff, flexible working was given another boost over this Summer in response to the (intermittent) good weather and industrial action by London public transport staff. During August, more than half (55 percent) of the workforce chose to work from home or remotely more convenient to them, the audio communications firm’s study found. On the flipside, the survey of 4,000 workers by serviced office provider Regus claims that almost two-thirds of employees who work from home miss mixing with colleagues and can feel lonely as a result.

September 24, 2015

Unhelpful generalisations about generations based on hype, claims report ⁰

by Sara Bean • Flexible working, News, Technology, Wellbeing, Workplace

For the first time, the age span of people in any workplace is now routinely between 16 and 75, as more people work past 60 than ever before. This means the UK is experiencing the widest working demographic in living memory. Yet generalisations about generations may simply be unhelpful, a new study into employee benefits has concluded. The report by Martha How, reward partner at Aon suggests a trend towards generational segmentation is much too simplistic and not necessarily supportive of employees or employer’s needs. She argues that the common view that we now have five generations in the workforce, each with differing needs and preferences are being overplayed. In fact, there is often too much of a tendency drift into caricature – for example, that twenty-somethings aren’t interested in pensions, while fifty-somethings worry mainly about pension and health.

September 22, 2015

John Fogarty reflects on a career in office furniture spanning five decades ⁰

by John Fogarty • Comment, Furniture, Workplace design

I was lucky to enter the office furniture industry in 1971, at the beginning of a decade shaped by the explosive advent of new office technology. What had gone before would not have looked that different to anyone who’d worked a corporate office in the 1890s: serried ranks of desks occupied by clerical staff bashing away on manual typewriters and comptometers (calculating machines). Although electric typewriters had been around for most of the century, decades of global conflict had constrained their development. The first major advance came with the launch of the IBM Selectric golf-ball in 1961. Although a beautiful object – I recall this being the first item associated in my mind with the term ‘product design’ by a named designer (Eliot Noyes) – it remained expensive and rare until the price reductions driven by the multi-licensing in 1972 of the Diablo daisy-wheel print head.

September 21, 2015

Five essential office design trends to look for in the near future ⁰

by Tom Brialey • Comment, Facilities management, Flexible working, Workplace design

Since the early Twentieth Century, business leaders have been experimenting with office design in an attempt to improve productivity. From the sea of forward-facing desks imagined by Frederick Taylor, to the infamous cubicle of the late 1960s, to today’s open-plan office, each innovation has said something about our changing relationship to work. In a Gensler survey with more than 2,000 participants, 90 percent of respondents indicated that better workplace design and layout result in better overall performance. The greatest developments of recent times have emerged from the tech giants of Silicon Valley, where businesses have blended playfulness, company culture and the collaborative benefits of open layouts to craft unique and engaging spaces. So where are we headed? Here are five major trends that are likely to have a lasting impact on the way we work.

September 16, 2015

Employees exhausted by a culture of continuous change at work ⁰

by Sara Bean • News, Workplace

A culture of continuous change may be standard practice within larger organisations, but it can have a negative effect on employees, a new report claims. The seven-country Liquid Change Survey of senior executives at large corporations, commissioned by Ketchum Change, found that some leaders are unaware of the effects of so-called change fatigue, despite their employees struggle to keep up. Among partners and board-level executives, only 28 percent think change fatigue is highly prevalent. The survey suggests that to succeed in an environment of continuous change, a more collaborative approach must replace the old top-downmodel. Outlining a clear strategy and goals (43 percent) and engaging with leaders across the organization to co-create the new environment (41 percent) were cited as the most effective ways to get leaders to believe in and actively lead through change.

September 16, 2015

Updated environmental standard improves link to business strategy ⁰

by Sara Bean • Environment, Facilities management, News, Property

The revised version of one of the world’s most popular environmental standards aims to improve the link between business strategy and environmental issues and encourage a stronger focus on life-cycle thinking. the updated ISO 14001:2015 has responded to a number of current trends, such as an increasing recognition by companies of the need to factor in both external and internal elements that influence their impact, including climate volatility. Other key improvements in the new version include a greater commitment from leadership; an increased alignment with strategic direction; greater protection for the environment, with a focus on proactive initiatives; more effective communication, driven through a communications strategy and an increased emphasis on life-cycle thinking, considering each stage of a product or service, from development to end-of-life.

September 14, 2015

Staff already dreading the advent of Gen Z at work, claims report ⁰

by Mark Eltringham • Wellbeing, Workplace

If, like us, you’ve grown tired of the endless media focus on Generation Y and its often unfair portrayal based on a clump of stereotypes, then brace yourself. Generation Z, defined as people currently under the age of 19, is now entering the workforce and, according to a new study commissioned by Ricoh Europe, the three demographics it will join at work are dreading it. Nearly two thirds (63 percent) of Baby Boomer, Generation X and Generation Y employees surveyed in in Europe, Middle East and Asia say they expect workplace tensions to increase with the arrival of a fourth generation and half (52 percent) say their employers are already failing to meet the needs of different generations in the workplace. More positively, there was almost universal agreement (89 percent) amongst the 3,300 respondents that a diverse workforce is an asset to a business.