Search Results for: communication

September 24, 2015

Unhelpful generalisations about generations based on hype, claims report ⁰

by Sara Bean • Flexible working, News, Technology, Wellbeing, Workplace

For the first time, the age span of people in any workplace is now routinely between 16 and 75, as more people work past 60 than ever before. This means the UK is experiencing the widest working demographic in living memory. Yet generalisations about generations may simply be unhelpful, a new study into employee benefits has concluded. The report by Martha How, reward partner at Aon suggests a trend towards generational segmentation is much too simplistic and not necessarily supportive of employees or employer’s needs. She argues that the common view that we now have five generations in the workforce, each with differing needs and preferences are being overplayed. In fact, there is often too much of a tendency drift into caricature – for example, that twenty-somethings aren’t interested in pensions, while fifty-somethings worry mainly about pension and health.

September 22, 2015

John Fogarty reflects on a career in office furniture spanning five decades ⁰

by John Fogarty • Comment, Furniture, Workplace design

I was lucky to enter the office furniture industry in 1971, at the beginning of a decade shaped by the explosive advent of new office technology. What had gone before would not have looked that different to anyone who’d worked a corporate office in the 1890s: serried ranks of desks occupied by clerical staff bashing away on manual typewriters and comptometers (calculating machines). Although electric typewriters had been around for most of the century, decades of global conflict had constrained their development. The first major advance came with the launch of the IBM Selectric golf-ball in 1961. Although a beautiful object – I recall this being the first item associated in my mind with the term ‘product design’ by a named designer (Eliot Noyes) – it remained expensive and rare until the price reductions driven by the multi-licensing in 1972 of the Diablo daisy-wheel print head.

September 21, 2015

Five essential office design trends to look for in the near future ⁰

by Tom Brialey • Comment, Facilities management, Flexible working, Workplace design

Since the early Twentieth Century, business leaders have been experimenting with office design in an attempt to improve productivity. From the sea of forward-facing desks imagined by Frederick Taylor, to the infamous cubicle of the late 1960s, to today’s open-plan office, each innovation has said something about our changing relationship to work. In a Gensler survey with more than 2,000 participants, 90 percent of respondents indicated that better workplace design and layout result in better overall performance. The greatest developments of recent times have emerged from the tech giants of Silicon Valley, where businesses have blended playfulness, company culture and the collaborative benefits of open layouts to craft unique and engaging spaces. So where are we headed? Here are five major trends that are likely to have a lasting impact on the way we work.

September 16, 2015

Employees exhausted by a culture of continuous change at work ⁰

by Sara Bean • News, Workplace

A culture of continuous change may be standard practice within larger organisations, but it can have a negative effect on employees, a new report claims. The seven-country Liquid Change Survey of senior executives at large corporations, commissioned by Ketchum Change, found that some leaders are unaware of the effects of so-called change fatigue, despite their employees struggle to keep up. Among partners and board-level executives, only 28 percent think change fatigue is highly prevalent. The survey suggests that to succeed in an environment of continuous change, a more collaborative approach must replace the old top-downmodel. Outlining a clear strategy and goals (43 percent) and engaging with leaders across the organization to co-create the new environment (41 percent) were cited as the most effective ways to get leaders to believe in and actively lead through change.

September 16, 2015

Updated environmental standard improves link to business strategy ⁰

by Sara Bean • Environment, Facilities management, News, Property

The revised version of one of the world’s most popular environmental standards aims to improve the link between business strategy and environmental issues and encourage a stronger focus on life-cycle thinking. the updated ISO 14001:2015 has responded to a number of current trends, such as an increasing recognition by companies of the need to factor in both external and internal elements that influence their impact, including climate volatility. Other key improvements in the new version include a greater commitment from leadership; an increased alignment with strategic direction; greater protection for the environment, with a focus on proactive initiatives; more effective communication, driven through a communications strategy and an increased emphasis on life-cycle thinking, considering each stage of a product or service, from development to end-of-life.

September 14, 2015

Staff already dreading the advent of Gen Z at work, claims report ⁰

by Mark Eltringham • Wellbeing, Workplace

If, like us, you’ve grown tired of the endless media focus on Generation Y and its often unfair portrayal based on a clump of stereotypes, then brace yourself. Generation Z, defined as people currently under the age of 19, is now entering the workforce and, according to a new study commissioned by Ricoh Europe, the three demographics it will join at work are dreading it. Nearly two thirds (63 percent) of Baby Boomer, Generation X and Generation Y employees surveyed in in Europe, Middle East and Asia say they expect workplace tensions to increase with the arrival of a fourth generation and half (52 percent) say their employers are already failing to meet the needs of different generations in the workplace. More positively, there was almost universal agreement (89 percent) amongst the 3,300 respondents that a diverse workforce is an asset to a business.

September 10, 2015

Five ways in which your colleagues might be driving you completely nuts ⁰

by Mark Eltringham • Comment, News, Wellbeing, Workplace

It’s always worth reminding ourselves that while a well designed workplace and favourable working conditions are very desirable prerequisites of a good job, what really makes work enjoyable and what really makes a great culture are the people with whom we work. This simple fact is one reason why some people are happy in poorly designed offices full of all the things that supposedly make them unhappy and unwell, while other people can be miserable in airy, daylit, tastefully furnished corporate palaces. Just as Peter Drucker once said that culture eats strategy for breakfast, we also know that it washes it down with a piping hot mug of office design. Culture is defined in large measure by the people around us, it can be they who determine how much we enjoy work. Here are just five ways they can drive us nuts based on recent data.

September 2, 2015

We need to do more than pay lip service to workplace wellbeing ⁰

by Ann Clarke • Case studies, Comment, Wellbeing, Workplace design

Too many companies continue to talk about employees as their ‘greatest asset’ yet their fine words are not always not borne out in their behaviour, be that through working culture, remuneration or environment. With more and more investors using employee wellness and engagement as a barometer for the health, stability and culture of the business – the concept of workplace wellbeing is finally garnering the attention it deserves. Our workplace behaviours, cultures and environments are not keeping us fit, well, productive, happy or profitable. Finally businesses are accepting their moral responsibility to take better care of their people. So what affects employee productivity, creativity and happiness and how can changes to the workplace promote the best financial and moral outcomes for businesses and employees alike?

August 28, 2015

The reason offices will always be needed is tied up with human nature

by Nigel Sikora • Comment, Flexible working, Technology, Workplace design

People have a tendency to confuse what is possible with what will happen. This appears to be a particular issue when we consider the effects of new technology. Hence the enduring talk of the death of the office, which technology makes possible but which people make impossible. One of the key areas of research that describes this tension is the work of Tom Allen at MIT. Allen made his name in 1984 with the publication of a book called Managing the Flow of Technology which first popularised the Allen Curve, a graph of his research findings which shows a powerful negative correlation between physical distance and the frequency of communication between colleagues. So precisely can this be defined, that Allen found that 50 metres marks a cut-off point for the regular exchange of certain types of technical information.

August 27, 2015

Three quarters of employers fail to deal with employees’ anger issues ⁰

by Sara Bean • News, Wellbeing, Workplace

The gunman in Virginia who shot dead two people at his former workplace is thankfully a rare example of someone whose anger at work boiled over into extreme violence. But the case demonstrates the pernicious effect anger and resentment can have in a work environment. While colleagues are expected to work cohesively together to achieve mutual goals and targets, unfortunately this isn’t always the case, and there are often seething resentments building underneath the professional facade. A new study by Health Assured found that 86 percent of workers regularly vent their anger and frustration at a co-worker and three quarters (74 percent) of them claim that their manager regularly makes them angry by not leading the workforce effectively. A failure to manage such situations is borne out in the fact that 79 percent of employers admit to finding it difficult to deal with employees with anger management issues.

August 24, 2015

Flexible working now an almost universal employee benefit, claims study ⁰

by Mark Eltringham • Flexible working, News, Workplace

A new report from employee benefits provider Unum claims to set out the future trends and challenges affecting the benefits packages firms should offer staff. One of the headline claims from the report is that four out of five employers (79 percent) already offer flexible working. ‘The Future of Employee Benefits’ report surveyed 13 organisations and incorporated the results with those of a series of interviews and roundtable discussions with employers and specialists including representatives from the Chartered Institute of Personnel and Development. The report identifies a series of macro trends affecting workplace wellbeing and the recruitment and retention of employees over the next 15 years, which were categorised into four distinct working environments: The Ageless Workplace; The Mindful Workplace; The Intuitive Workplace; and The Collaborative Workplace.

August 17, 2015

What Edward T Hall (and Jerry Seinfeld) can teach us about stress and design

by Mark Eltringham • Comment, Facilities management, Workplace, Workplace design

Work-related stress is the biggest cause of working days lost in the UK. According to the HSE’s most recent statistics, around 11.3 million days were lost to it in 2013/14, the most significant cause of absenteeism. The reasons for this are clear in the minds of many: the demands made on us by employers are increasingly intolerable, our own time is being eroded by work, we spend too much time at work, we’re under excessive pressure to perform and as a result we’re all either knackered, unfulfilled, stressed, depressed or anxious. Or guzzling a noxious cocktail of all of them. But there is another factor that has come into play over the last few years. As workstation sizes have contracted in response to new technologies and new space planning models, people have been forced closer to their colleagues, meaning that not only has their time been eroded, so has their space.