Search Results for: communication

February 22, 2016

Commercial property costs organisations more than commonly supposed ⁰

by Sara Bean • Facilities management, News, Property

The British Council for Office (BCO) has released a new report which questions the commercial property industry’s commonly ‘accepted wisdom’ that if you break down overall business operation costs, 80 percent of the total goes on salaries and 10 percent on property, with other expenses making up the rest. The BCO’s analysis has found that a more realistic split is 55 percent (salaries), 15 percent (property) and 30 percent (other business costs). So while salaries continue to dominate overall costs, property and non-property business costs play a greater role than the commonly received idea. The BCO believes this clearer understanding of how much property represents of overall business costs will now change, influence and underpin business decisions. This new analysis may also have an impact on rental forecast and could also affect the impact of changing business rates – affecting what organisations may be able to afford.

February 18, 2016

What would happen if you didn’t turn up for work tomorrow? ⁰

by Mark Eltringham • Flexible working, News, Wellbeing, Workplace

You might assume that most people would like to think of themselves as more or less indispensable at work. And if they’re not already, would like to make themselves indispensable at some point. But what exactly would happen if you simply didn’t turn up for work tomorrow? It might be nothing, as the recent case of Joaquin Garcia proved. The Spanish civil servant hadn’t turned up to work for at least six years, according to reports from last year. His absence only came to light when his employer decided he was eligible for a long term service award. His case became something of a sensation in Spain, where he earned the moniker el funcionario fantasma – the phantom official. But his story isn’t a one off. In a grim news item from 2004, a Finnish tax inspector died at his desk and the fact went unnoticed for two days.

February 17, 2016

The workplace is not just about the play, but the stage too ⁰

by Darren Bilsborough • Comment, Flexible working, Technology, Workplace design

Why is it that just about every article I read talking about the value of workplace design, almost always ignores the broader context of the building and precinct in which the workplace is located? Similarly, almost all conversations extolling the virtues of remote working, love to predict the extinction of the office and diminish its relevance as an important contributor to the operations of a successful business. Personally, I have yet to find an acceptable substitution for face to face communication. It is just not possible for clear, consistent and unmistakeable communication to occur over email, text, phone or skype. The ability to be able to read someone’s body language, grab a pen and paper to draw a diagram, point to an example, empathise sincerely with a colleague, customer or collaborator’s struggles with complex concepts, is just not possible to do quickly, effectively and efficiently without face to face communication.

February 3, 2016

HR managers must innovate to stay relevant in the evolving workplace ⁰

by Sara Bean • Comment, Flexible working, Workplace

As the workplace moves from the traditional 9-5 model, management needs to adapt accordingly. Facilities managers are already being forced to think outside the box, and now human resources and line managers must do the same. The latest CIPD/Workday HR Outlook leaders’ survey spells out the challenge; that new ways of working and operating is an increasing reality for organisations. Yet while there is general agreement about overall strategic priorities it seems to be less clear to the wider business world how HR professionals will contribute to achieving these. Despite nearly three-quarters (72 percent) of HR leaders saying that their current people strategy will help the organisation achieve its future priorities, just a quarter (26 percent) of other business leaders agree. The CIPD recommends that the profession must look at ways in which it can innovate itself in order to stay relevant and more visibly demonstrate its ‘enabling role’ as the workplace evolves.

January 28, 2016

The future of next generation TMT workplaces explored in new report ⁰

by Mark Eltringham • News, Property, Technology, Workplace design

A new report from property adviser Cushman & Wakefield claims to outline the key future property trends for TMT workplaces based on the views of decision makers from global Fortune 500 organisations, architects, designers, founders of start-ups and high-growth businesses. The Future of the TMT Workplace report produced in association with Unwork, identifies the key forces ‘driving change and necessitating TMT players to fundamentally rethink their workplace strategies’. These include frictionless growth, engineered serendipity, the ‘gig’ economy, the pace of technological change, demand for top technological talent far outstripping supply and where to locate in order to succeed.At this week’s launch event for the report, a panel of expert speakers agreed that workplaces have a critical for TMT firms to respond to challenges such as the need to attract the most talented tech workers.

January 27, 2016

Employers embrace workplace engagement, but find it hard to measure ⁰

by Sara Bean • Flexible working, News, Technology, Workplace

Businesses may appreciate the benefits of workplace engagement, but quantifying these remains a challenge. According to new research of European employers by Oracle, 93 percent acknowledge employee engagement is strategically important to their company and a majority say it positively impacts collaboration (65 percent), helps boost business performance (61 percent), and contributes to improved customer service (60 percent). Yet nearly two thirds (31 percent) say it’s difficult to measure the return of investment on their wider business, and 30 percent say boardroom decision-makers cannot easily understand its impact. And despite the availability of advanced analytics to measure engagement, the report also claims that current processes are not being optimised to drive engagement, as 68 per cent of businesses still rely on standard staff surveys to gauge engagement levels, with only 37 percent using more sophisticated methods.

January 26, 2016

Unethical employment practices drive ‘Gen S’ professionals away ⁰

by Sara Bean • Environment, Facilities management, News, Workplace

Over half of ‘Gen S’ workers would refuse to work for employers who have a record of using slave labour, generating high levels of pollution, employing unsafe working conditions, poor environmental performance, questionable investments and unethical practices. According to the Institute of Environmental Management & Assessment’s (IEMA) annual Practitioner Survey these people see environmental roles as the career change of choice, with 42 percent of professionals who now work in these roles considering themselves “career changers”. Those entering the profession come from a variety of backgrounds including finance, operations, marketing and communications and R&D. Gen S workers are typically people in their mid-thirties, above average in their qualifications with 45 percent having a Master’s degree or doctorate, looking for more than just a career and earning money, but actively seeking a career which is primarily “ethical” in nature.

January 22, 2016

Digital media is having ‘largely positive’ effects on professional lives ⁰

by Sara Bean • Flexible working, News, Technology, Workplace

The digitization of content and data, along with new digital communication technologies, has fundamentally changed the way work gets done, and affected the nature of the employment relationship. While it has a largely positive impact on peoples’ lives, including individuals’ ability to find work, learn and develop skills, and balance work and life, it can, in some cases, lower worker productivity and increase inequality. These are among the key findings from Shaping the Future Implications of Digital Media for Society – a report by the World Economic Forum conducted in collaboration with Willis Towers Watson and presented at the WEF 2016 annual meeting in Davos. In the study, which included a survey of more than 5,000 digital users from five of the world’s most important markets; Brazil, China, Germany, South Africa and the US, over half (56 percent) reported digital media has transformed the way they work, and two-thirds said digital media has improved their ability to do work.

January 18, 2016

Managerial fairness key to successful business change, claims report ⁰

by Mark Eltringham • Knowledge, News, Wellbeing, Workplace

Managers are underestimating the impact they have on their workforce during a period of organisational change, according to a study from EMLYON Business School authored by associate professor Tessa Melkonian. The study claims that employees are more likely to cooperate in the process of a disruptive change if the management is seen to be fair in their treatment of staff. This will increase employees’ willingness to cooperate in long-term transitions and work harder to support the process. Over 600 interviews in 10 countries and thousands of questionnaires were carried out to gauge employee satisfaction and willingness to cooperate with change following the merger of KLM and Air France. During the interviews employees revealed they were more inclined to back change because of the example set by their CEO. Leading from the front remained a strong influence two years into the transition.

January 15, 2016

Three quarters of Millennials will change jobs over the next five years ⁰

by Mark Eltringham • Flexible working, News, Workplace

It must be the time of year but we are suddenly awash with surveys and reports suggesting that pretty much everybody in the UK is about to change their jobs. Following our report earlier in the week that suggests older workers are perfectly prepared to just give up on work completely, it was inevitable that we were about to hear something from those pesky Millennials. Sure enough, along comes a report from Deloitte that suggests that nearly three quarters of Millennials plans to leave their jobs over the next five years. Millennials and their employers: Can this relationship be saved? found that the UK has a higher than average percentage of Millennials planning to change jobs in the next five years, with the average in developed economies standing at 61 percent. Worldwide, forty-four percent of Millennials say, if given the choice, they expect to leave their current employers in the next two years.

January 13, 2016

Growth in freelance economy, as people seek better work-life balance ⁰

by Sara Bean • Facilities management, Flexible working, News, Technology, Workplace

Nearly one in four employees freelance in some capacity, a recent study of office workers in the US claims. Overall, twelve percent of US employees work as freelancers as their primary source of income, and the same percentage freelance in addition to their primary job. The Staples Advantage Workplace Index reveals that employees freelance for a variety of reasons, including the flexibility to make their own hours (37 percent), make more money (39 percent), and achieve a work-life balance (32 percent). Businesses also benefit from this arrangement by getting access to highly skilled workers needed for special projects. Freelance workers need temporary access to IT services and equipment, designated work spaces, open communication with co-workers, and the right supplies to help deliver projects. As a result, finds the report, smart, collaborative technology is becoming more ‘mainstream’, in helping establish efficient team structures and collaboration models.

January 7, 2016

Constant email checks may increase workplace stress as much as high volumes ⁰

by Sara Bean • Flexible working, News, Technology, Wellbeing, Workplace

New research being presented today at the British Psychological Society’s Division of Occupational Psychology annual conference in Nottingham suggests that it’s not just the volume of emails that causes stress; but well-meaning habits and a need to feel in control. The research by Dr Richard MacKinnon from the Future Work Centre, suggests many people have developed some bad habits when it comes to managing email. Nearly half of those surveyed have emails automatically sent to their inbox (push notifications) and 62 percent left their email on all day. Those who checked email early in the morning and late at night may think they are getting ahead, but they could be making things worse, as the study showed that these habits were linked to higher levels of stress and pressure. The research also shows the role personality plays in our experience of email and how email has the potential to both positively and negatively impact our work-life balance.