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Against metrics: how measuring performance by numbers backfires

Against metrics: how measuring performance by numbers backfires

A still from Jacques Tati's film playtime as the protagonist looks out over cubicles in an officeMore and more companies, government agencies, educational institutions and philanthropic organisations are today in the grip of a new phenomenon. I’ve termed it ‘metric fixation’. The key components of metric fixation are the belief that it is possible – and desirable – to replace professional judgment (acquired through personal experience and talent) with numerical indicators of comparative performance based upon standardised data (metrics); and that the best way to motivate people within these organisations is by attaching rewards and penalties to their measured performance. (more…)

Smartphone addiction is driven by need to connect, but means we make bad choices

Smartphone addiction is driven by need to connect, but means we make bad choices

Two new studies published in the Journal Frontiers in Psychology explore our complex relationships with smartphones. The first study from Canadian researchers, concludes that our addiction to smartphones is a real phenomenon but one that is rooted in a primal desire to connect with other people, suggesting that smartphone addiction is best described as hyper-social, rather than anti-social. However, the second study led by academics in Brazil claims that a pronounced preoccupation with smartphones can lead to poorer decision making.

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Government lacks the know-how to help disabled people get into work

Government lacks the know-how to help disabled people get into work

disabled people working in an office and smilingThe Department for Work Pensions has limited evidence of what works when it comes to supporting disabled people to work, according to the National Audit Office (NAO) in a report published today. The number of disabled­­ people in work has risen by 930,000 (31 percent) in the last five years, but this has not been matched by a reduction in the number of disabled people who are out of work. The NAO found that the government’s headline goal of getting one million more disabled people into work from 2017 to 2027 cannot be used to measure the success of its efforts. The Department itself recognises that this measure cannot be linked directly to any specific government policy or programme. Broader factors, such as more people who are already in work reporting a disability, and rising employment rates, have a significant effect on the measure. It therefore lacks a target for which it is willing to be held to account. (more…)

Third of UK employees work way outside contracted hours

Third of UK employees work way outside contracted hours

Third of UK employees work way outside contracted hours

Over 35 percent of employees regularly arrive at work early or stay late, and that younger people are more likely to work longer hours than their older colleagues. The study, conducted by Love Energy Savings discovered that 8 percent of British employees work a staggering 20 hours or more each week than their contracted hours. Of those surveyed, over 40 percent of 18 to 24-year-old employees admit to working more than their contracted hours, a higher number than any other age group; 10 percent of 25 to 34-year-olds admitted to working over 20 hours of overtime per week.

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Over one in ten deaths linked to sedentary office life

Over one in ten deaths linked to sedentary office life

A still from the movie Ikiru in which the protagonist is sitting at a deskSedentary office life which involves sitting down for at least six hours a day contributes to tens of thousands of people dying every year and costs the NHS £700 million each year, according to a new study in the Journal of Epidemiology and Community Health. Researchers used previous analyses of the increased risks of heart disease, diabetes and cancer that have been associated with extended periods of inactivity. According to this meta-analysis, about a third of British adults spend more than six hours sedentary each day and almost 70,000 deaths a year in Britain – over one in ten of total deaths –  could be attributed in some degree to the behaviour. (more…)

Automation could replace 1.5 million UK jobs, according to Government study

Automation could replace 1.5 million UK jobs, according to Government study

Around 1.5 million jobs in England are at high risk of some of their duties and tasks being automated in the future, Office for National Statistics (ONS) analysis shows. The ONS has analysed the jobs of 20 million people in England in 2017, and has found that 7.4 percent are at high risk of automation. Women, young people, and those who work part-time are most likely to work in roles that are at high risk of automation. (more…)

New centre will assess potential for bias in algorithmic decision-making

New centre will assess potential for bias in algorithmic decision-making

The potential for bias in the use of algorithms in crime and justice, financial services, recruitment and local government will be investigated by the UK government’s new Centre for Data Ethics and Innovation (CDEI). The CDEI will explore the potential for bias in existing systems and to support fairer decision-making. This may include increasing opportunities for those in the job market in existing recruitment and financial services systems. It will also explore opportunities to boost innovation in the digital economy. (more…)

Digital workplace pioneered by medium sized businesses, study claims

Digital workplace pioneered by medium sized businesses, study claims

Medium-sized businesses now account for over 60 percent of US jobs, and are investing fast in technology. However, with digital now a priority for businesses of all sizes, they must ensure they have the necessary skills and security management in place to handle the change, or risk falling behind competitors according to a new report from Aruba. (more…)

Time to unlearn the time management system you learned at school

Time to unlearn the time management system you learned at school

Picture a workplace where everyone follows rigorous to-do lists. Employees are told what to do, how long to spend on it, and in what order to tackle their projects. Then, picture a workplace where there are no to-do lists, no project deadlines, and no estimations of how long projects will take. Employees tackle work in the order they choose, when they feel like doing it. Which workplace do you think will be more successful?

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How artificial intelligence changes occupant experience

How artificial intelligence changes occupant experience

If a robot received a signal that you had entered the building, it might bring you a fresh cup of coffee just as you reach your desk. If the front door recognised your face, it might unlock itself for you without requiring you to use a fob to gain access. If your desk knew you had left for the day, it might offer itself to a colleague who is looking for a quiet workspace. Throughout history, the interaction of humans with technology has been pretty much one-sided. We turn our technologies on and off, operate and guide them in their tasks, and use our senses to monitor their functioning and detect anomalies.

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Majority of British workers prepared to turn down job without flexible working option

Majority of British workers prepared to turn down job without flexible working option

A new survey from IWG claims that UK businesses without a flexible working policy risk losing out on top talent. IWG’s Global Workplace Survey claims that 80 percent of workers in the UK would choose a job which offered flexible working over a job that didn’t and that 73 percent think that flexible working has become ‘the new normal’.

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Companies that adopt agile working enjoy improved financial performance, claims report

Companies that adopt agile working enjoy improved financial performance, claims report

Companies that embrace agile working and and a generally more flexible and responsive way of working enjoy a financial and operational competitive advantage over their rivals, according to new research from PA Consulting.  Two thirds of the respondents said that their business model is at risk of fundamentally becoming outdated, with agile considered a key method for transitioning to a future-proof strategy. While agile is typically regarded by many as a method geared at streamlining operations, PA Consulting’s research suggests the approach could take things a step further. The consultancy conducted an international study among 500 executives of large companies across a range of sectors, asking them how they view agile working and what they see as the key factors for successful adoption. (more…)