March 9, 2024

Is a simple thank you too much to ask for?

The rate of change in business today is accelerating, whether that’s technological change, customer demands, economic uncertainty – all are complex challenges. As a result, employees have to be more resourceful, hard-working and dedicated in order to keep up. But according to McKinsey, over half of our employees are not engaged. Productivity is stagnant, Quiet Quitting is rife and employees feel a sense of not being connected to anything. (more…)

March 7, 2024

There never was a new normal

by Nick Gold • Comment, Flexible working, Wellbeing

Four years ago this month, we were all given our first ‘work from home’ mandate. A clear, unambiguous instruction from the UK government that, in the grip of a quickly spreading global pandemic, we should all work from home where possible. And amid the biggest seismic shift of our lifetime, it was an easy instruction to follow. Hunker down and wait patiently until we find a ‘new normal.’ But four years on, the question remains – are we nearly there yet? Are we ever going to find a ’new normal’? (more…)

March 6, 2024

Hybrid working helps women into senior management roles

by Neil Franklin • Flexible working, News

The widespread adoption of hybrid working has opened the door for women to apply for senior positions within their companies, according to a new report released ahead of International Women’s Day. IWG’s 2024 report Advancing Equality: Women in the Hybrid Workplace, based on research among more than 1,000 female hybrid workers, found that flexible working had allowed over half (53 percent) to pursue promotions or apply for more senior roles – which, in an encouraging move for advancing equality, rises to more than three in five (61 percent) of women from minority backgrounds. For almost three quarters (73 percent) of women in minority groups, flexible working has opened up new opportunities that they would not have had otherwise. (more…)

February 29, 2024

We can learn a lot about performance from elite sports

by John McLachlan • Comment, Workplace

There are many misunderstandings about performance, we might even call them myths. While strategists talk about the importance of metrics, so much of what makes an organisation work is how its people are organised and motivated. And here lies the danger. In the absence of clear expectations and outcomes, people frequently divert to effort and presenteeism as a way of showing their value. That’s all understandable, but performance is about achieving results. (more…)

February 27, 2024

Offices not geared up for hybrid working, poll claims

by Neil Franklin • Facilities management, News, Workplace design

Despite a huge increase in the number of businesses adopting a hybrid working model, a new poll from Crown Workspace claims that almost half (46 percent) of hybrid workers believe their office or workspace does not suit a hybrid working model and is in need of modernisation. (more…)

February 25, 2024

We need to talk about loneliness

by Freddie Steele • Company news, Wellbeing

Last year the World Health Organization (WHO) declared that loneliness is a pressing global health threat. Research has shown that it poses the same health risk as 15 cigarettes a day. According to the ONS, between January and February 2024, one in four adults in the UK reported feeling lonely. The government estimates the cost of severe loneliness per person is roughly £10,000 per year as a result of its impact on wellbeing, health and productivity. From a business perspective, this issue can be something that is often overlooked, particularly with the growing trend of hybrid working. In a connected workplace, employees feel valued, supported, and motivated to contribute their best. (more…)

January 18, 2024

Workplace piffle, humane design and throwing away the blank slate

by Mark Eltringham • Comment, Technology, Wellbeing, Workplace design

The piece I wrote on workplace bullshit came in for quite a bit of attention when it was published and also meant I was pointed to this excellent article on how to spot it when you see it. Lots is said about the skills we’ll need to cope with the challenges of the current Century, but this is perhaps one of the most important. Especially trying to spot it in ourselves. Paradoxically, but understandably, we already seem reasonably able to spot it in our politicians and other people we don’t quite trust. (more…)

January 16, 2024

Employers must act to offer more choices to people

by Neil Franklin • Flexible working, News, Workplace

Henley Business School’s World of Work Institute has published a new report on what it calls The Omniployment Era The report claims to identify which what a post-Covid, post-Great Resignation workforce looks like. The study identifies six distinct worker ‘segments’* in the UK workforce and quantifies what attracts and retains them in jobs, and provides advice to businesses on how to build a strong workforce. (more…)

January 16, 2024

Technology is stealing your time in ways you may not realise

by Ruth Ogden, Joanna Witowska and Vanda Cernohorská • Comment, Technology, Wellbeing

Technology is supposed to make our lives easier. Smart phones provide a palm-size window to the world, enabling us to do almost anything at the touch of a button. Smart homes look after themselves, and virtual meetings mean that for many, time spent commuting is a thing of the past. So we should have more free time. Time which is now spent sleeping, relaxing or simply doing nothing – right? (more…)

January 10, 2024

Over one quarter of employees do not trust their CEO to be honest and transparent

by Neil Franklin • News, Workplace

A new poll claims that over one quarter (26 percent) of employees in the UK do not trust their CEO to be open and honest, while 24 percent do not trust their senior leadership to do the same. According to the survey of 2,000 employees in the UK from Personio, transparency and employer-employee communication are pivotal to a positive employee experience and trust in the workplace. The research suggests that feeling unheard by leadership could be fuelling employees’ distrust. Over a quarter (28 percent) of employees surveyed say that they are not given a chance to share feedback to leadership on their experiences. Meanwhile, less than half (46 percent) of employees feel that leadership in their organisation actually listens and acts on any feedback when given from staff. (more…)

January 2, 2024

We are not blank slates and we don’t adapt to change in predictable ways

by Mark Eltringham • Features, Flexible working, Wellbeing

An idea that has never really gone away, but which seems to be enjoying a new lease of life is the tabula rasa. The conception of people as a blank slate is something that has crept back into mainstream political and social thought for a variety of reasons. Arguably, it is also behind many of the most misleading notions about work and workplace design, perhaps most importantly that a change to some single element or characteristic of a working environment will lead to a specific outcome in the behaviour of people. (more…)

December 19, 2023

Flexible working is delivering the gift of seasonal productivity

by Frank Weishaupt • Comment, Flexible working, Technology

Employees have made it clear that they are keen for flexible working arrangements to stay. In fact, according to the Owl Labs 2023 State of Hybrid Work report, 40 percent of employees would decline a job if they were required to be in the office five days a week. With the festive season in full swing, employees will look to utilise the benefits of flexible working as they return home to their families. (more…)