September 11, 2023

Is the workplace experience shaped more by maintenance or by design?

by Andrew Brown • Facilities management, Features, Workplace design

What has resilience got to do with the workplace experience? It is a word that has been used a lot recently as the great British public has demonstrated massive amounts of resilience in coping with Covid-19, fuel shortages, worries about food availability and a massive shift in how we work. So what is it? The dictionary gives two meanings: firstly the capacity to recover quickly from difficulties, i.e. toughness. And then secondly, the ability of a substance or object to spring back into shape; elasticity – like nylon for example. More →

September 7, 2023

Narcissistic leaders cause employees undue stress in crisis situations

by Neil Franklin • Business, News, Wellbeing, Workplace

Vulnerable narcissistic leaders are especially likely to make employees irritated during crisis situations, reveals new research from NEOMA Business School. Birgit Schyns, Distinguished Professor of People & Organisations at NEOMA, and co-authors analysed survey data on workers in the UK education sector during the COVID-19 pandemic. Respondents reported their levels of irritation and Coronavirus-related worry in five weekly surveys, as well as their experiences with vulnerable narcissistic leadership – an unstable form of leadership characterised by covert feelings of entitlement. More →

August 14, 2023

What the office of the future will really look like is the office of today

by Mark Eltringham • Comment, Workplace design

It’s a banality to point out that futurism is nowism plus either a robot butler or blasted landscape. So, I was taken with a press release we had last week from Studio Alliance which shows an AI’s depiction of the office of the future at various points over the next quarter of a century. What is most striking to me, if you set aside the Jetson-y outside views, is how much like the office of the present each is. More →

July 31, 2023

Digital nomads are starting to price out local communities around the world

by Dave Cook • Cities, Comment, Flexible working

For eight years I have studied digital nomadism, the millennial trend for working remotely from anywhere around the world. I am often asked if digital nomads are driving gentrification. Before COVID upended the way we work, I would usually tell journalists that the numbers were too small for a definitive answer. Most digital nomads were travelling and working illegally on tourist visas. It was a niche phenomenon. Three years into the pandemic, however, I am no longer sure. More →

July 26, 2023

Cost of living crisis and other employee concerns are top risk concerns of businesses

by Neil Franklin • News, Wellbeing, Workplace

The managers and owners of firms across the UK now believe that the cost of living crisis is the top risk to their business, closely followed by a range of employee related issues, according to a new poll. Employee related risks in the top five include lack of skilled talent, employee retention and cost of salaries. Despite the cost of materials continuing to rise over the last 12 months, this risk has dropped back from first place in 2022. Risks relating to debts, late payments and fraud all make an appearance in the top ten for the first time. More →

July 20, 2023

Help over-50s and other groups into self-employment to boost economy, say MPs

by Jayne Smith • News, Workplace

The UK Government’s Work and Pensions Committee has called for more employment support to address economic inactivity. The support for helping people into work should be widened to those not on benefits, with a new scheme developed to encourage people to set up their own businesses and move into self-employment. The Committee has also called for more focus to be given to measures to help young people, the over 50s and people with disabilities and long-term health conditions find and stay in work. More →

June 26, 2023

A balanced approach: making hybrid working work, and accepting it isn’t optional

by Mavis Boniface • Comment, Flexible working

Hybrid working is back in the headlines – not that it ever really left. A recent report from the Centre for Cities warns hybrid working will result in an “unintended economic impact” and is calling on national government and the mayor of London to do more to remove barriers to getting people back into the office. It suggests a freeze on commuting costs and calls for better collaboration between the private and public sectors to make working in cities more appealing. More →

June 13, 2023

Lockdown continues to affect people’s mental wellbeing

by Jayne Smith • News, Wellbeing

The Covid lockdowns have left a lasting impact on our mental wellbeing, according to recent polling and an academic study. Events company Hyve Group has partnered with Barbara Sahakian, Professor of Clinical Neuropsychology at the University of Cambridge, to uncover the ways in which the pandemic has transformed our brains and how it has impacted our working lives. The study claims to highlight the significance of in-person professional social interactions and their essential role in rebuilding lost connections. More →

June 9, 2023

Artificial intelligence will boost short term headcount, claim half of employers

by Neil Franklin • News, Technology, Workplace

More than half (54 percent) of Britain’s employers expect Artificial Intelligence (AI) technologies will have a positive impact on their staff headcount over the next two years, according to a survey by Experis, a part of ManpowerGroup. The survey of 2,000+ British employers also suggests that more than two thirds (69 percent) of businesses expect AI tools and technologies – including ChatGPT, Machine Learning and Virtual Reality – to have a positive impact on upskilling and reskilling, as well as on employee training (68 percent). 67 percent of British organisations anticipate a positive impact on employee engagement because of AI technology, and 60 percent think it can positively impact the onboarding process too. More →

May 24, 2023

Hybrid working, work from anywhere and the evolution of the Third Place

by Chelsea Perino • Comment, Property, Workplace design

The restrictions brought about by COVID-19 altered where we work and thus also how, when and through which channels we do work related activities. These changes radically altered the way previously office-based workers thought about ‘work’ as an activity. This new era of hybrid working had a significant impact on traditional models of workplace provisioning. One could argue that pre-COVID-19 the ‘work mindset’ was almost an afterthought because there were distinguishing markers that indicated when you were expected to work and when you were not. If you were in the office, then you were expected to be doing work-related tasks. Then, at the literal end of the day, you switched off your computer and went home and mentally ‘turned-off’ until you returned to work the next morning. More →

May 24, 2023

Unintended economic consequences of remote working becoming evident

by Neil Franklin • Flexible working, News

New data suggests that office attendance in London has recovered strongly since the end of Covid restrictions, confounding predictions of remote working becoming the ‘new normal’, according to a new report from the Centre for Cities. However, recovery has stalled in 2023 and the report, London, Office politics: London and the rise of home working, co-authored with Professor Dan Graham and his colleagues from Imperial College and published in partnership with EC BID, addresses the possible economic risks of businesses adopting hybrid working permanently. More →

May 17, 2023

Environmental concerns and wellbeing continue to dominate BCO Awards

by Neil Franklin • Environment, News, Property, Wellbeing, Workplace design

The BCO Awards for the South of England and South Wales have been announced, with recognition going to six office buildings across the region. Held at The City Hall in Cardiff, the BCO’s annual South of England and South Wales Awards Dinner claims to recognise projects that demonstrate best practice in office design, fit-out, operation and sustainability, setting the standard for excellence across the sector. More →