Search Results for: sustain

July 14, 2015

Occupiers give big thumbs down to service levels from property sector

by Neil Franklin • Facilities management, News, Property

The property sector offers its customers pretty appalling customer service, according to a ‘damning’ new report from the British Council of Offices (BCO). The study, based on the experiences of just 64 occupiers claims that fewer than one in five (17 percent) rate their property management service as “good” or “excellent” and fewer than one in three feeling that their suppliers understood their business needs. The survey found that although customer service is lacking, satisfaction with the end product itself was high, with two out of three occupiers happy with the quality of their office and three out of four perceiving quality to have improved over the past 10 years. The report sets out a 10-point action plan to improve the service occupiers receive, including adopting a new definition of “building performance” set by the BCO and encouraging more transparency.

July 10, 2015

UK Government abandons zero carbon buildings pledges

by Mark Eltringham • Environment, Facilities management, News, Property

The UK Government has today announced that it is to abandon its plans to introduce zero carbon buildings, including homes in 2016 and zero carbon commercial buildings in 2019. As part of a range of planning measures officially announced by the Treasury, it has been confirmed that the government ‘does not intend to proceed with the zero carbon Allowable Solutions carbon offsetting scheme, or the proposed 2016 increase in on-site energy efficiency standards’. Officials from the Department for Communities and Local Government (DCLG) have also separately confirmed that the zero carbon policy for non-domestic buildings will also be discarded as part of the new changes. The move has already been heavily criticised by the UK Green Building Council and senior figures in the construction sector, who are dismayed at the move by a Government that once claimed it was to be the UK’s ‘greenest ever’.

July 10, 2015

UK property industry ‘lags-behind’ customer service revolution says BCO

by Sara Bean • Facilities management, News, Property

Only 1 in 5 office occupiers rate their property management service as ‘good’ or ‘excellent’, according to new research by the British Council for Offices (BCO). While two thirds of occupiers are happy with the quality of their office and three quarters perceive the quality of office space to have improved over the past 10 years, less than one in three occupiers feel the industry understands their business needs. This clear gap between customer expectation and customer experience has led the BCO to call on the industry to develop a better understanding of what a well-performing building looks like from an occupier perspective. The BCO has developed a new definition of building performance, which sets out to frame a more sophisticated approach for property owners and managers to engage with occupiers, focusing upon value and quality creation, rather than simply cost reduction.

July 1, 2015

Three ways in which the business case for green building design is moving on

by Dan Callegari • Architecture, Comment, Environment, Facilities management, Workplace design

The case for sustainable building design used to be based on two straightforward principles. The first was that buildings had to offer up some sustainable features to comply with the ethical standards of their occupiers. The second was that there was some financial benefit. Often these principles went hand in hand, especially when it came to issues such as energy efficiency. They remain the foundations of the idea of green building design and are applicable across a range of building accreditations such as BREEAM as well as standards relating to specific products and policies. Over the past couple of years, however, we have become increasingly aware of other drivers that might make us all re-evaluate how we approach sustainability. These drivers are based on a more sophisticated understanding of green building design and the benefits for all of those involved.

June 30, 2015

Is the environment now a non-issue for building occupiers and managers?

by Mark Eltringham • Comment, Environment, Facilities management, Workplace design

This week, I took part in a series of debates in London and Manchester. The discussions, led by Rob Kirkbride of the US workplace design trade journal Monday Morning Quarterback, focused on workplace trends in North America and Europe, based on the issues that dominated the recent Neocon show in Chicago. This in turn is based on the premise that what suppliers talk about when they present their products in public reflects what their clients are saying to them. However, one subject we didn’t cover in any detail was the environment, because nobody was talking about it very much at Neocon. Indeed nobody seems to talk about it very much at exhibitions anywhere these days. While few would deny that sustainability is an important subject, could it be that it is now something of a non-issue for building occupiers and their suppliers?

June 26, 2015

Value older workers or sleep-walk towards a skills shortage, employers warned

by Sara Bean • Flexible working, News, Workplace

A demographic time bomb means employers must act to avoid a cliff-edge loss of skills and talents by 2035, a new study by the CIPD has revealed. There are currently 9.4 million workers in the UK today who are over the age of 50 and while the employment rate of older workers has increased significantly in recent years, there is still a 64 percent drop in the employment rate between the ages of 53 and 67. New research from the CIPD and the International Longevity Centre-UK (ILC-UK), the independent think tank on longevity, ageing, and population change, warns the UK could face serious skills shortages over the next 20 years. Unless organisations start improving how they recruit, develop and retain older workers it is estimated that the UK economy will struggle to fill one million jobs by 2035, even taking into account the mitigating effect of migrant workers.

June 25, 2015

Long distance commuting, agile working and dinosaur extinction in the UAE

by Douglas Langmead • Cities, Comment, Flexible working, Property

In Dubai, there are no suburban dinosaurs; those large-scale, single purpose office buildings that ignore the agile realities of modern working life. In the western world, these giants evolved on business parks, driven by the perceived benefits of having office workers agglomerated in order to achieve efficiency of communication and dissemination. The business practices and technologies that underpinned these buildings have evolved and improved and many are in the process of being re-purposed. Things happen on a grander scale in the Middle East where the mantra is “if the land-use doesn’t fit the land, make more land.” Here, the patterns of work and place have evolved differently from the west, and at a much faster pace with creeping tides of development spreading rapidly out from the small centres of traditional trade and commerce to vast tracts of new development.

June 24, 2015

CTBUH announces winners of best tall buildings awards for 2015

by Mark Eltringham • Architecture, Case studies, Cities, News, Property

The Council on Tall Buildings and Urban Habitat has announced the winners of the Best Tall Building Awards for 2015. The winners were selected from a pool of 123 entries based on an evaluation by a panel of industry experts. The organisers claim that not only do the winners exemplify best practice they also advocate ‘improvements in every aspect of performance, including those that have the greatest positive effect on the people who use these buildings and the cities they inhabit’. Many of this year’s winners demonstrate a commitment to sustainability, especially those that make use of greenery to enhance the looks and environmental credentials of the building. The organisers also note that buildings are better integrated into their surroundings which ‘has been a long-needed requirement’. The Best Tall Buildings have been named from 33 countries in four competing regions.

June 24, 2015

Construction work completes on UK’s greenest commercial building

by Mark Eltringham • Architecture, Environment, News, Property

Morgan Sindall has completed construction of what is claimed to be the UK’s greenest commercial building, the Enterprise Centre at the University of East Anglia. The building boasts record-breaking sustainability credentials including both BREEAM Outstanding and Passivhaus accreditations. It has been designed to maximise the use of low embodied carbon materials over a projected 100-year life span. The building incorporates an innovation lab, a 300-seat lecture theatre, flexible workspaces, teaching and learning facilities, as well as business ‘hatcheries’ and incubator units for small businesses and start-ups in the low carbon sector. The developers believe that by placing like-minded academic and private sector occupiers side by side, the centre will foster innovation, stimulate smarter ways of working, promote industry standards and create new sustainable supply chains.

June 23, 2015

A gallery of the workplace winners of this year’s RIBA Awards

by Mark Eltringham • Architecture, News, Workplace design

The full list of regional winners of the Royal Institute of British Architects (RIBA) Awards for 2015 has been finalised. The list of 37 winners will now go on to compete for the Stirling Prize in October. This year’s list is dominated by London projects, as is often the case, but also by homes whereas last year they were dominated by large scale projects, especially The Shard. We’ve rounded up a gallery of the major workplace projects in the list for England and Wales with some notes extracted from RIBA’s own commentaries (so don’t blame us). Each entry is hyperlinked for you to discover more about the project. Unfortunately, the regional winners for Scotland and Northern Ireland are not well served by their respective websites, which is a particular shame given the success Scotland in particular has in terms of the number and apparent quality of its winning projects.

June 19, 2015

RICS case studies focus on business impact of strategic facilities management

by Sara Bean • Facilities management, News, Property, Workplace

Six case studies, which outline how businesses can make the most of strategic facilities management to enhance their performance are being launched today (19 June), at the NEC in Birmingham. Developed by International Workplace for the Royal Institute of Chartered Surveyors, the latest set of case studies in the series, provides examples of best practice as outlined in RICS’ Strategic Facilities Management (FM) Guidance Note. The case studies, which can be downloaded from RICS’ website, cover a range of strategic FM issues including procurement, innovation, technology, sustainability, talent management and health and safety. Key themes include a professional understanding of the impact of FM to a company’s reputation, brand and performance, engagement with staff and the supply chain, the importance of measuring impact and outcomes and communication.

June 15, 2015

‘Tree office’ coworking space opens in an East London Square

by Sara Bean • Environment, Facilities management, Flexible working, News, Workplace design

A new kind of workplace has been opened in London…an office built around a tree. The pop-up office designed as a coworking space is based in Hoxton Square in the first initiative from the Park Hack project, led by Groundwork London and Hackney Council, set up to test new innovative models that sustain and enhance public open spaces. It is designed to operate as a working office and will be available to hire over the next seven months for businesses, creative workers and community groups. It is equipped with a power supply and WiFi and has the capability to also host small meetings or intimate events. Those who hire the space will be directly supporting the local environment, with income generated being reinvested into Hackney’s parks and green spaces. TREExOFFICE is also featured in the London Festival of Architecture that is taking place this month.