Search Results for: investment

Employers should engage staff as active reputation builders in social media

Employers should engage staff as active reputation builders in social media

Employers who discourage staff from spending time at work updating their status on Facebook or following twitter feeds would be better served in harnessing their social media habits to promote the organization according to an academic study. Joonas Rokka, Assistant Professor of Marketing at Neoma Business School, has published new research in the Journal of Marketing Management that shows how social media can accentuate the role of employee and corporate reputation management. According to findings drawn from multiple business sectors and different types of companies, the research claims that companies need to focus more on managing employees as active reputation builders and brand ambassadors in social media instead of conceiving them only as possible reputation risks. More →

Why the serviced office sector needs to put more effort into its customer service

Serviced offices at Cheapside

Serviced offices at Cheapside

It’s National Customer Service Week, a week-long initiative set up to inspire businesses to take a step back, look at their customer relations and promote excellence in customer service amongst their teams. Across every business in every sector, excellent customer service is key to gaining and retaining custom, and this is particularly the case when it comes to the serviced office industry. Average customer retention rates are just eight months in the officing sector, so addressing this through improved customer service can have a huge impact on the bottom line. I believe the serviced office industry can do more. There is a danger that low retention rates cause companies to place a greater emphasis on winning new businesses, with existing clients’ needs coming second place. More →

Record breaking quarter for Central London commercial property markets

West EndAccording to a new report from property consultancy Colliers International, the West End of London has enjoyed a record £2.8bn of investment in the third quarter of 2013. Office occupancy increased by over 1m sq ft. in a market driven by activity in the tech and media sectors which accounted for 40 percent of the market. Also prominent are several major deals including the purchase of Paddington Central by British Land. Occupation of grade A office space reached more than 1.1m sq ft across central London. The figures mark the highest level of activity since the start of the downturn and 2013 activity is now only 1 percent lower than that for the whole of 2012.

Balfour Beatty appointed main contractor for St James’s Market scheme

St James scheme appoints Balfour Beatty as main contractorThe Crown Estate and Oxford Properties have announced the completion of a joint venture agreement to finance the £320 million St James’s Market scheme around London’s Regent Street area. Balfour Beatty has been appointed as the main contractor, with work due to start on site in the next month. The St James’s Market scheme is set to deliver 210,000 ft2 of office and 50,000 ft2 of retail and restaurant space. Bob Clark, Managing Director of Balfour Beatty’s Major Projects division said: “As a global infrastructure group we will be bringing our experience in delivering high end commercial properties to the scheme and utilising our investment in 4D information modelling technology and modular construction capability to ensure perfect delivery.”

Google is Generation Y’s choice as world’s most attractive employer

Google is Generation Y's choice as world's most attractive employerCool offices, generous employee perks and of course being a successful global tech firm may seem the obvious reasons why Google is perceived as the world’s most attractive employer by Generation Y, according to a global poll. However, employer branding company Universum Global’s annual list of the 50 companies business and engineering students would choose as the best to work for, finds the most common characteristics young workers consider most important in a potential employer are pretty much the same applicants of all ages would cite. These are; market success, professional training and development opportunities, supportive leaders and job security. So maybe Millennials aren’t so easily swayed by nap pods after all. More →

Winners announced for outstanding leadership in sustainable buildings awards

City Green Court

City Green Court building in Prague

British Land, Spanish city Vitoria-Gasteiz and the City Green Court building in Prague, Czech Republic, have clinched the top spots in the inaugural World Green Building Council Leadership Awards – Europe Region. The awards, which were announced to coincide with World Green Building Week 2013 – honour leadership and best practice in green building policy, construction projects and corporate initiatives. British Land won the category for Business Leadership in Sustainability; Vitoria-Gasteiz picked up the award for Leadership in City Policy for Green Building award; and office building City Green Court, topped the Leadership in Building Design and Performance category for its sustainability features. More →

Value of offices and property rental income across the UK hit two year high

Manchester Media CityThe value of commercial real estate in the UK rose for the fourth consecutive month during August, led by increases in the average value of offices, according to a report from Investment Property Databank (IPD). The average value of offices, warehouses, retail and industrial rose by a 0.4 percent across the country. Office buildings rose by 0.6 percent during the month while total return, which combines changes in real estate values and rental income, was 0.9 percent, to reach the highest level since March 2011. The report claims the upturn is down to the wider economic upturn and persistent  low interest rates which incentivise investors to acquire high income generating assets. The report also notes that investors are looking to acquire more property outside of London as the economic recovery spreads across the UK. More →

Growing commercial occupier demand set to price firms out of the City fringe

Growing commercial occupier demand set to price firms out of the City fringeA “west-to-east” migration, focussing predominantly on Clerkenwell and the western City core, is continuing amongst media and service sector businesses seeking more affordable London rents. But according to Cluttons’ latest West End Office Market report, many firms seeking the combination of value and idiosyncratic space are set to be priced out of the current City fringe. The area between the City and West End – branded Noho by estate agents – is attracting a new wave of private equity and extraction firms, willing to pay premium rents for new or pipeline space just north of Oxford Street. Meanwhile, prime office rents in Mayfair / St James’s have broken through the £100 per sq ft ceiling once again as a handful of tenants continue to favour location over quality. More →

Construction sector awarded £60m for development of more energy efficient buildings

New Government funding announced to develop more energy efficient buildings£60 million to help the UK construction industry design and develop more energy efficient buildings is to be awarded by the Government’s Technology Strategy Board. The projects, which address the challenges of both new and existing buildings, are expected to leverage in an additional £60 million of industry investment and £30 million extra funding from across government and other agencies. The board has already invested £83 million of funding through the Low Impact Buildings Innovation Platform, (LIBIP). It aims to help the UK construction industry deliver buildings with a much lower environmental impact by investing jointly with industry and other funders in projects to bring innovative solutions to a growing market for more environmentally friendly buildings.   More →

Mobile apps will dominate workplace communications within next three years

The news this week that Microsoft is to purchase Nokia’s mobile phone business for £4.6bn is a reminder of how rapidly app-based communications tools have transformed mobile phones and computer devices. Within the workplace, fragmentation and lack of standardisation of the technologies have resulted in organisations often using multiple tools, including that of employees’ own consumer smartphones and tablets. According to analysts Gartner most collaboration applications will be equally available on desktops, mobile phones, tablets and browsers by 2016. Over the next three to five years it predicts, every business will be using mobile collaboration tools – boosted by BYOD, personal cloud file sharing and the increasing availability of mobile applications. More →

EU lags behind upward trend in the sustainability of global real estate

EU lags behind an upward trend in sustainability of global real estateThere has been a clear and upward trend in the sustainability performance of global real estate, but despite the continued focus of EU regulators on the built environment, Europe lags behind other regions. According to the results of the GRESB (Global Real Estate Sustainability Benchmark) 2013 Report – based on sustainability data gathered from 543 property companies and funds, providing aggregate information on 49,000 properties across the globe – the real estate sector significantly reduced its environmental impact, decreasing energy consumption by nearly 5 per cent over the 2011-2012 period. Over the same period, greenhouse gas emissions decreased by 2.5 per cent, and water consumption by 1.2 per cent.  More →

CBI calls on Government to incentivise businesses to invest in energy efficiency

carrot incentiveThe Confederation of British Industry (CBI) has published a new report calling on the Government to adopt a more streamlined and integrated approach to energy efficiency policies, including those relevant for the UK’s commercial buildings. The report also addresses a range of related benefits and obligations for companies to help them cut costs, manage risk and open up commercial opportunities. The report argues that energy efficiency has been neglected for too long, despite the fact that Government figures show a domestic industry that is growing at 4 percent a year, is worth £17.6bn in sales and supports 136,000 jobs.

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