November 17, 2017
Businesses exploring potential of AI to improve customer experience and the bottom line
Despite the growing interest in the potential of artificial intelligence, there is a sense of confusion amongst business leaders about how it is being used and how to take advantage of its potential. Independent research from SAS claims that while nearly two-thirds (65 percent) of business leaders are convinced AI can generate value for their business, nearly half (46 percent) are being held back by concerns around AI still being in its infancy. Nearly a third (30 percent) of companies are not sure if they are ready for the technology, citing concerns over a lack of required skills (66 percent), ROI (55 percent) and fears over stories of AI malfunctioning (38 percent). Many also expressed reservations over the cost of solutions (39 percent) and lack of trust in the technology (36 percent), reinforcing fears that AI would not deliver sufficient ROI.






Impostor syndrome (where we feel like we are ‘faking it’ at the job we are doing) could be holding back many senior executives from realising their potential – according to new research from Dropbox on the state of teamwork within businesses in the UK. The research, which marks the launch of a new study, conducted in conjunction with philosophers at The School of Life reveals that 80 percent of Chief Executive Officers (CEOs) and 81 percent of Managing Directors say they sometimes feel ‘out of their depth’ and as if they are ‘struggling’ in their role. The research investigates behaviours in business that are limiting to great teamwork. Being averse to disagreeing with others – often seen as a typically British trait – is identified as a key issue holding back teams within British business. The data also claims that two thirds of British workers (69 percent) say that they aren’t comfortable disagreeing with others at work.
