June 18, 2021
Cities could be more important post-pandemic, not less, suggests report
Paradoxically, more in-person work environments and the concentration of jobs in cities could be a medium- to long-term impact of the pandemic’s shift to remote working, suggests Citi GPS Technology at Work: The Coming of the Post-Production Society, a report produced by Citi and the Oxford Martin School at the University of Oxford. The report cites the automation of manufacturing and clerical tasks alongside the potential for professional services jobs that can be done remotely to be done cheaper overseas as the start of a foundational shift in developed economies. The future of work in these countries, it suggests, could be based largely on innovation, exploration and creative thinking which require face-to-face interaction and geographic proximity. (more…)






More than half (52 percent) of global companies anticipate a return to the office in earnest by the end of Q3 2021, according to new research by 
Research from 


Major UK employers plan to reduce their office space by up to nine million square feet, equivalent to 14 Walkie Talkie buildings – the 37 floor high rise on London’s Fenchurch Street – according to 
HR leaders, heads of real estate and IT decision-makers have not always spent huge amounts of time working together – their roles and responsibilities have often been siloed. But in the new world of work, that’s all changing. These three groups of senior leaders are being asked to collaborate on one of the biggest challenges corporate occupiers, as they try to figure out when and how to return to office-based working and shape the future of work. Failure to collaborate will increase the probability of workplaces having low occupancy rates, low employee engagement and decreased productivity. 
BT has today announced plans to develop a brand new, multi-million pound contact centre in Dundee which will become the new home to around 1,000 employees. The new office will be at West Marketgait in the heart of the city centre, close to the waterfront and part of a £1bn regeneration area. When the building is complete, expected in late 2023, the contact centre will be one of around 30 of BT’s new future-fit offices in the UK, developed as part of its ‘
When the global pandemic struck last year, many companies were forced to close offices and enable employees to work remotely – bringing forward their digital transformation roadmap by a good few year. A year on, and while it seems that the Covid-19 restrictions are reducing, there is unlikely to be a complete shift back to the office. Instead, most companies are now planning to adopt a hybrid work model; with employees working a mix of in-office or remotely. 
The COVID-19 pandemic has accelerated the transition away from traditional workforce models, and 56 percent of companies are expecting to shift more of their roles to contingent, project or contract work as a result, according to a new report by 
Is the workplace industry stuck in the past, in a 20th century model of how and where work is done? The separation of work and the rest of life during the Industrial Age has shaped the structures of modern life: the houses we live in, the offices, factories and shops we work in, and the transport networks that shuffle us from one location to another for different activities. It has also shaped the planning system, the institutional and financial structures of how places are designed and built, and perhaps most of all the mindsets of just about everyone involved in creating places to work and live. 
More than a third (37 percent) of US and UK office workers describe the prospect of going back to the office as the equivalent of going out to meet with friends, according to a new study by 

June 14, 2021
Never mind the agile workplace, here is something you already know
by Mark Eltringham • Comment, Workplace design
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