Search Results for: automation

March 9, 2017

What the budget meant for the workplace; experts have their say ⁰

by Mark Eltringham • Flexible working, News, Property, Technology

As has been the case with recent UK Government Budget announcements, Chancellor Philip Hammond’s first Budget addressed a number of issues related to the workplace, technology and infrastructure. It was the first Budget delivered in the post Brexit era and this clearly informed many of the announcements made. While most of the headlines over the past 24 hours have related to the changes to the tax status of the self-employed as a way of raising around £2 billion, the announcements also covered a broad range of topics related to the workplace, HR, technology and property sectors and have drawn an immediate response from key figures in the sector. These include nearly half a billion pounds relief on the vexed question of business rates reforms, a new focus on technical qualifications and a greater investment in 5G and other forms of digital infrastructure. We’ll be having our own say about the implications of the Budget in the near future, but in the meantime, here’s a rundown of the key announcements and the reaction of industry experts.

March 8, 2017

In a crowd of truths, we can discern and reclaim what it means to be human ⁰

by Neil Usher • Comment, Facilities management, Technology, Workplace design

This is the second of two responses to an excellent article by Antony Slumbers, the first being this perspective from my mirrored room, in this instance offering that his views offer a far too presumptive picture of how technology will shape our work future. The paragraph headlines are from Antony’s original article. One person’s optimism is another’s pessimism. A decade ago the dream of liberated commute-free teleworking was, to many, the nightmare of enforced seclusion to the soundtrack of the dishwasher. The deployment of robots for the performance of menial tasks creating time and wealth for leisure is another’s horror at the loss of employment and resultant anomic fragmentation and decay. The fatally pointless optimism of Candide’s Dr Pangloss was agnostic in regard to every such outcome. It was positive only because there could be no alternative, and therefore no better alternative.

February 27, 2017

UK firm asks 16,000 employees whether their jobs could be done by robots ⁰

by Mark Eltringham • News, Technology

UK insurance firm Aviva has asked 16,000 of its employees whether they believe their jobs could be done better by robots. The consultation process will see those people who answer yes retrained for a new role within the business. Research by Oxford Martin School recently warned that 35 percent of jobs in the UK were in danger of automation over the next 20 years. Insurance underwriters were at the top of the list, rated 98.9 percent at risk. Despite frequent warnings that automation will disrupt a wide swath of industries, many workers believe that their own job is safe. This is in spite of warnings such as that from Mark Carney, governor of the Bank of England, who claimed recently that automation could put 15 million British jobs at risk, equivalent to nearly half of the 31.8 million people who work in the UK. Most recent research backs this up. A White House report from 2016 concluded that between 9 percent and 47 percent of all American jobs are vulnerable, including around 80 percent of jobs paying less than $20 an hour. Image: SoftBank Robotics

February 23, 2017

Digital transformation and flexible workforce will help drive growth, say senior managers ⁰

by Sara Bean • Flexible working, News, Technology, Workplace

Implementing new technologies over the next 12 months is of primary importance for senior managers, with nearly two-fifths of finance directors saying digital transformation is one of their greatest priorities. Against a backdrop of economic uncertainty, chief financial officers (CFOs) are focusing on increasing profitability (41 percent) and driving overall company growth (39 percent) in the year ahead, according to research from, Robert Half Management Resources which claims that CFOs and finance directors (FDs) will assume more responsibility for balancing traditional financial responsibilities with developing business strategy. The use of temporary and interim professionals also looks set to continue with a third of CFOs and FDs planning to use temporary staff for business transformation projects to either fill vacated positions or support active expansion. In the long-term, 31 percent of finance executives plan to actively add new permanent positions to implement the company’s digitisation and automation efforts over the next 12 months.

February 22, 2017

New book offers a roadmap for workers in the age of smart machines ⁰

by Neil Franklin • News, Technology

University of Virginia Darden School of Business Professor Ed Hess and Katherine Ludwig have released a new book, Humility Is the New Smart: Rethinking Human Excellence in the Smart Machine Age (Berrett-Koehler, January 2017), where they wrestle with the defining workplace question of our era and offer workable solutions for employees to stay relevant. In the book, Hess and Ludwig argue that workers of the world stand at the brink of an unprecedented transformation, as a coming age of smart machines promises to eliminate tens of millions of jobs across the socioeconomic spectrum. The transition to an era of widespread automation will be tumultuous for both companies and employees, and its effects on the fabric of society have not yet been fully considered by workers, government entities or global corporations.

February 17, 2017

HR set to be the powerhouse of business in the open economy of 2020 ⁰

by Neil Franklin • Flexible working, News, Technology, Workplace

A new report commissioned by Samsung claims that by 2020, the impact that changes in society and technology will have upon the future of the workplace will elevate Human Resources (HR) to a powerful new role. The arrival of what Samsung calls the open economy will create a new environment in which a breed of ultra-flexible freelancers will prosper. Their arrival will present great opportunities for those organisations that embrace them but there will be significant challenges as well. Automation will be increasingly prevalent, but human skills will also rise in value as whole new job categories will be created around creativity, human judgement and intuition capabilities –positioning HR at the forefront of dealing with the significant industry changes. Emerging technology and artificial intelligence will undoubtedly create great change in many industries but it will also release human workers from mundane and repetitive tasks, liberating a workforce where human judgement and expertise becomes the centre of any organisation’s human resources.

February 14, 2017

More people will have smartphones than running water or bank accounts by 2021, claims report ⁰

by Neil Franklin • News, Technology

By 2021, more members of the global population will be using mobile phones (5.5 billion) than bank accounts (5.4 billion), running water (5.3 billion), or landlines (2.9 billion), according to the 11th annual Cisco Visual Networking Index (VNI) Global Mobile Data Traffic Forecast for 2016 to 2021. Strong growth in mobile users, smartphones and Internet of Things connections as well as network speed improvements and mobile video consumption are projected to increase mobile data traffic seven-fold over the next five years.

February 10, 2017

Reflections on the future of work from a mirrored room ⁰

by Neil Usher • Comment, Facilities management, Technology, Workplace design

This is the first of two responses to an excellent article by Antony Slumbers, in this instance offering that his views offer too conservative a view of how technology will shape the future of work. Dr Pangloss, the teacher of metaphysics in Candide, Voltaire’s hilariously sarcastic attack on Leibnizian optimism, offered a timeless and universal explanation of the most cruel and tragic events as “the best of all possible worlds”. I would argue however that far from creating a landscape of optimism, it facilitates a dismissal of all significant change as an irrelevance given that effectively we have no option other than to happily accept it. For example, whether property transitions to a service or remains locked in its existing institutional quagmire, it doesn’t matter. Either way its fine as it’s the best we can hope for. Accept it, happily. A Panglossian future only looks appealing if you’re –well, Dr Pangloss.

February 10, 2017

Gender pay gap for Millennials is closing, but for the wrong reasons ⁰

by Sara Bean • Flexible working, News, Workplace

Millennial men are earning less than Generation Y did in their earlier careers reflecting a shift towards young men doing low paid work traditionally carried out by women. In his Grigor McClelland lecture on 21st century inequality to Manchester Business School yesterday, Resolution Foundation Director Torsten Bell drew on upcoming research for the Foundation’s Intergenerational Commission on the labour market prospects for younger generations, which highlights the stark gender differences on inter-generational progress on pay. According to the data, Millennial men have earned less than Generation X men in every year between the ages of 22 and 30, resulting in a cumulative pay deficit during their 20s of £12,500. In contrast millennial women have experienced neither generational pay progress or decline. This has narrowed the gender pay gap for millennials, but for the wrong reasons, a shift towards lower-skilled jobs, often part-time, which have stunted the pay progress of young men.

February 7, 2017

Brexit impact on UK’s future workforce size could undermine productivity ⁰

by Sara Bean • Knowledge, Legal news, News, Technology, Workplace

With the UK facing at best, very slow growth, or even shrinkage, of the working population, future changes to migration levels into the UK due to Brexit could exacerbate the financial stresses and strains caused by the UK’s aging workforce. This is according to the Mercer Workforce Monitor™ which claims that companies will need to invest heavily in automation, sectors of society historically under-represented in the workforce and look at ways of increasing productivity. According to the analysis, since 2013, the levels of EU and non-EU born immigration into the UK workforce has filled a gap left by the aging of the nation’s UK-born workforce which sees more in this group leave the workforce – through retirement, emigration or death – than enter it. National growth is closely linked to workforce growth; so reducing its future size would create major headwinds for the UK economy and since another 3.4 million people will reach the age of 65 in 2030; unless the UK decides to make drastic changes to the funding of pensions, health and social care, this smaller working population will be required to proportionally spend more of their income to care for their older citizens.

February 6, 2017

No job is entirely safe as era of robots at work dawns ⁰

by Mark Eltringham • News, Technology

Two new reports have highlighted the ways in which a new generation of robots could transform the workforce, opening up opportunities while also threatening existing jobs. A study from Oxford Martin School claims that 35 percent of jobs in the UK are at risk of automation, and not necessarily those of the low skilled and unskilled. The study analyses which jobs commanding a salary of more than £40,000 are most at threat. It found that top of the “at risk” ranking are insurance underwriters, with a rating of 98.9 percent, followed by loan officers at 98.4 percent, motor insurance assessors (98.3 percent) and credit analysts (97.9 percent). A second report from think tank Reform suggests that robots should be proactively brought in to the workplace to replace 90 per cent of Whitehall’s 137,000 administrative staff with “artificially intelligent chatbots” by 2030, saving £2.6 billion a year.

January 17, 2017

The truth about artificial intelligence and the hype of job losses ⁰

by Neil Franklin • News, Technology

Much of the current focus of the debate about the impact of artificial intelligence has been on how the ‘rise of the robots’ will spend the end for many job roles. Yet that mischaracterises the true effects according to a new report from Infosys, released today, to coincide with the World Economic Forum in Davos. The report, Amplifying Human Potential: Towards Purposeful Artificial Intelligence, concludes that the implementation of AI doesn’t necessarily mean job losses. In fact, 80 percent of businesses adopting AI which have replaced, or plan to replace, workers with technology, will be far more likely to retain, retrain and upskill those employees impacted. The study also claims that the adoption of AI will mean a number of other important benefits for organisations including a predicted 39 percent revenue rise by 2020 as a result of the implementation.