Search Results for: business

Business leaders increasingly optimistic about benefits of artificial intelligence in the workplace

Business leaders increasingly optimistic about benefits of artificial intelligence in the workplace

by • AI, News, Technology

Executives at major organisations increasingly believe that pairing humans alongside machine intelligence will create a more effective, engaged, and meritocratic workplace, according to a new study released by software provider Pegasystems Inc (registration required). The authors surveyed 845 senior executives working globally across industry sectors including financial services, insurance, manufacturing, retail, telecommunications and media, and government, on the increased role of automation and artificial intelligence in the workplace of the future. The potential impact in the workplace seems to outweigh any lingering fears, the report claims. Around 69 percent of of respondents say “workforce” will refer to both humans and machine intelligence in the future. Nearly three-quarters of executives said using machines to augment human abilities would lead to increased efficiency. Over 60 percent said it could be used to improve customer service.

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Business in the community aims to improve the quality of work for lowest-paid staff

Business in the community aims to improve the quality of work for lowest-paid staff

by • News, Wellbeing, Workplace

Business in the community campaign to address workers' financial concerns

Financial concerns are increasingly affecting the performance of workers across the UK, with one in eight UK workers (3.7 million) now living in poverty. According to the Money and Mental Health Policy Institute, a quarter of the UK workforce are, to some extent, experiencing financial insecurity. One in five employees (21 percent) report that they are just about managing financially, while a further 5 percent say they are finding things difficult. Aside from the undue stress this causes families, this can also have significant repercussions for employers, in terms of recruitment, retention and productivity. This has prompted Business in the Community, (BITC) with support from the Joseph Rowntree Foundation, to make the case for all employers to improve the quality of work for their lowest-paid staff. Its new campaign, Good Work for All draws on best practice from forward-thinking organisations including Starbucks, Royal Mail and Sodexo, and over a third of BITC members have reported taking company-wide action on low-paid work with successful outcomes.

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Majority of global business leaders believe world economy will grow this year

Majority of global business leaders believe world economy will grow this year

by • News, Workplace

Well over half (fifty seven percent) of business leaders say they believe global economic growth will improve in the next 12 months – almost twice (29 percent) the level of results from the annual survey carried out by PwC . Launched at the World Economic Forum Annual Meeting in Davos, the survey found that optimism in the economy is feeding into CEOs’ confidence about their own companies’ outlook. As 42 percent of CEOs said they are “very confident” in their own organisation’s growth prospects over the next 12 months, up from 38 percent last year. Looking at the results by country though, it’s a mixed bag. In the UK, with Brexit negotiations only recently reaching a significant milestone, business leaders’ drop in short-term confidence is unsurprising (2018: 34 percent vs. 2017: 41 percent). The survey also found that CEOs are determined to find the right talent needed to reap the benefits of the digital disruption, with investments in modern working environments and the establishment of learning and development programmes to help attract and develop digital talent.

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Global business leaders feel more optimistic about the world economy

Global business leaders feel more optimistic about the world economy

by • News, Workplace

Attracting and retaining talent is the biggest concern for CEOs going into 2018, but they’re feeling generally more optimistic about the global economy, claims a new report by The Conference Board, the C-Suite Challenge 2018 . A mood amongst senior managers to create organisational cultures that are inclusive, engaged, high-performance, customer-focused, and resilient is prevalent throughout the responses to this year’s survey. The desire for a “culture of innovation” ranks as the number-one innovation strategy in every region (Asia is the one exception, where it is third), every industry, every size company, and among CEOs and C-Suite executives alike. The impact of the New Digital Economy is clearly being felt in the daily processes and practices of organisations, and through the emergence of new competitors from every part of the globe. In Europe’s the c-suite remains worried about the impact of – which is unchanged from last year when it was the 8th biggest concern.   (more…)

Businesses lost an estimated £20.2 bn from data breaches last year

Businesses lost an estimated £20.2 bn from data breaches last year

by • News, Technology

Hackers stole or compromised an estimated £20.2bn worth of records from businesses in 2017, new research claims. After news that Uber failed to disclose a massive hack in 2016, VPN (Virtual Private Network) comparison site BestVPN.com analysed more than 200 data breaches dating back to 2004, looking at the number of records compromised, the industries most likely to be affected and the value of those breaches. Late last year Equifax became the victim of one of the most high profile hacks in history, with 143m records stolen, equating to an estimated £15bn worth of data lost*. While there have previously been attacks where more records were compromised, such as Yahoo’s 1bn back in December 2016, the Equifax breach was notable because the data stolen included social Security numbers and personal identification. IBM revealed in its Cost of a Data Breach Study 2017 that the average cost of a stolen record was £104.25, or £2.7m per hack.

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Younger workers helping to drive a more positive perception of UK business

Younger workers helping to drive a more positive perception of UK business

by • News, Workplace

Younger workers helping to drive a more positive perception of UK businessThere has been a rise in the number of people who believe businesses in the UK have a good reputation, with a significant number of younger people helping to create this positive picture. The research, comparing perceptions of businesses between May and November 2017, reveals 2 in 3 people think UK businesses have a good reputation, up 7 percent in 6 months. The tracker, conducted by the CBI in partnership with global PR agency, Porter Novelli, and research company, Opinium, revealed that the public are more aware of the value business provides in local communities with an increasingly vocal business community emerging in recent months. Importantly, the improvement in business reputation has largely been driven by young people and those in work, with a significant 15 percent rise in positive views among 18-34 year olds. This reinforces the view that younger people are more engaged in the debate about the UK’s future, with the Brexit negotiations and a sharper political debate intensifying the focus on jobs and the economy.

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Soft skills are vital for organisational success, say business leaders

by • News, Workplace

A majority of business leaders see a positive impact on revenues following soft skills training investment as Apprenticeship Levy gathers pace, new research claims. Almost two-thirds (60 percent) of senior decision-makers said training employees in communication, leadership and sales skills leads to business growth. The findings suggest the new government-funded apprenticeship schemes introduced in April will improve companies’ bottom-lines, with 63 percent of respondents already seeing an increase in revenue from an investment in staff training. ‘Hard’ skills such as technical abilities were more of a focus under old apprenticeship schemes, but the data reveals business leaders want to invest in less quantifiable skills such as communication, leadership and customer service since the introduction of the Apprenticeship Levy.

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Employer bias is undermining business innovation and potential says OU

by • Legal news, News, Workplace

 

Over a quarter of senior managers hire people just like them, and this bias is still rife in some organisations, according to new market research commissioned by The Open University. The study amongst business leaders and employees finds that three in 10 (29 percent) senior managers admit they hire people just like them, and warns employers may be overlooking candidates from different social and educational backgrounds, impacting access to talent, and hindering business innovation and performance as a result. Employers place significant importance on educational attainment (86 percent), cultural fit (77 percent), tastes and leisure pursuits (65 percent), and even social background (61 percent). Considering the typical social make up of managers, this raises concerns about diversity, a key driver of innovation, and hints at a glass ceiling for those from less privileged backgrounds, with the re-enforcement of the historical class system. The issue is prevalent in both recruitment and employment, with bias creating a ‘degree premium’, particularly at entry level.

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Just half of UK businesses have the right skills to combat a cyberattack

Just half of UK businesses have the right skills to combat a cyberattack

by • Legal news, News, Technology, Workplace

Only half (50 percent) of UK companies believe they have the right skills to address a cyberattack, despite some high profile cyberattacks this year against the NHS, Uber and Equifax. A lack of cybersecurity skills may be due to a wider skills gaps facing the UK tech industry, claims new research from IT jobs board, CW Jobs. Nearly a third of tech employees reported feeling they were insufficiently trained in coding, cybersecurity and cloud migration. The gaps in employees’ skills is translating to the businesses they work for with 23 percent saying their business is missing programming and cybersecurity skills. A little over half (51 percent) of IT workers said that cybersecurity was included in their training, and almost one in four (23 percent) say they are not confident in handling a cyber security attack. Despite the growing threat and lack of in-house expertise, only half (50 percent) of employers look for cybersecurity skills when recruiting new IT talent. However, despite awareness around the risk of cybersecurity and the lack of preparedness, only 22 percent of employers are currently training their existing staff in cybersecurity.

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Businesses exploring potential of AI to improve customer experience and the bottom line

by • News, Technology

Despite the growing interest in the potential of artificial intelligence, there is a sense of confusion amongst business leaders about how it is being used and how to take advantage of its potential. Independent research from SAS claims that while nearly two-thirds (65 percent) of business leaders are convinced AI can generate value for their business, nearly half (46 percent) are being held back by concerns around AI still being in its infancy. Nearly a third (30 percent) of companies are not sure if they are ready for the technology, citing concerns over a lack of required skills (66 percent), ROI (55 percent) and fears over stories of AI malfunctioning (38 percent). Many also expressed reservations over the cost of solutions (39 percent) and lack of trust in the technology (36 percent), reinforcing fears that AI would not deliver sufficient ROI.

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Future office and changing business of work debated at Workplace Trends

Future office and changing business of work debated at Workplace Trends

by • Comment, Coworking, Facilities management, Technology, Wellbeing, Workplace design

Those working within the built environment are already in the change business, was the view of Neil Usher of workessence in his presentation at the Workplace Trends Conference which was held in London this week. This was apt, as the changing business of work’ was the theme of the conference. It’s a pretty common topic these days of course but a strong line up of speakers ensured some interesting discussions; which included the rise of the gig economy, the variety of ways people from different cultures perceive workplace design and predictions on the workplaces of the future. On the current design and fit out of the office, Usher was clear; that creating a fantastic workplace is independent of culture, location, the work style you want to create and the sector in which you’re working. His other mantra was that you can still work in an awful workplace with great technology, but not the other way around, which is why there is no excuse for not getting your technology right.

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UK businesses continue to stifle personal creativity at work

by • News, Workplace

UK businesses are failing to support a culture of innovation despite employees believing that their companies would benefit from fresh ideas and innovative ways of working, new research claims. The study of 1,000 workplaces conducted by RADA in Business (the commercial subsidiary of the Royal Academy of Dramatic) found that 81 percent of workplaces had failed to create a culture of creativity at work that encourages new ideas and experimentation, according to their staff. Many employees feel that businesses are suffering as a result, with just under a quarter (24 percent) saying that their workplace is desperately in need of new ideas and fresh thinking to overcome current problems.

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