Search Results for: business

AI, automation anxiety and the future of work: lessons from Daniel Susskind

AI, automation anxiety and the future of work: lessons from Daniel Susskind

by • AI, Comment, Workplace

Jo Sutherland reports from an enlightening lecture on how automation anxiety and fears about the future of work may not be quite as you thinkWhen I joined the audience at Gresham College for Professor Daniel Susskind’s inaugural lecture on automation anxiety, I expected the familiar line: AI is coming for our jobs. That’s not what I heard. Instead, Susskind, Professor of Business at Gresham, made a surprisingly nuanced argument, explaining that the real story was less about the number of jobs losses, and more about how the very nature of work is shifting. This piece reports on that event (available to watch below) and reflects on what his ideas mean for workplace leaders – and, from my vantage point as a communications professional working with organisations through workplace and digital transformation, how we talk to and engage our colleagues through the change. (more…)

Return to office policies now more common, but raise people’s expectation of better workplaces

Return to office policies now more common, but raise people’s expectation of better workplaces

by • Flexible working, News, Property, Workplace

The news that Microsoft has introduced a formal hybrid working policy has sparked the usual pointless to and fro on social media about return to office policies, but it would seem for a growing number of firms and their employees, the debate is overThe news that Microsoft has introduced a formal hybrid working policy has sparked the usual pointless to and fro on social media about return to office policies, but it would seem for a growing number of firms and their employees, the debate is over. According to new global research from JLL, 72 percent of employees now view attendance requirements in a positive light, but this shift comes with heightened expectations for workplace quality, flexibility and wellbeing. (more…)

Large companies see slowdown in adoption of AI tools

Large companies see slowdown in adoption of AI tools

by • AI, News

Drawing on the US Census Bureau’s fortnightly survey of more than one million firms, the research shows a downward trend in reported adoption of AI tools among businesses with 250 or more employeesNew analysis from Apollo Academy suggests that large organisations may be losing momentum in their use of artificial intelligence tools. Drawing on the US Census Bureau’s fortnightly survey of more than one million firms, the research shows a downward trend in reported adoption among businesses with 250 or more employees. The survey asks firms whether they have used AI tools in the previous two weeks, including machine learning, natural language processing, virtual agents and voice recognition. While overall use of AI across the economy has grown steadily in recent years, the latest figures indicate that the largest companies are no longer leading the charge. Instead, their adoption rates appear to have stalled or declined slightly. (more…)

People want performance over quirky features in their offices

People want performance over quirky features in their offices

by • News, Workplace

A new report claims that employees are less interested in quirky office features and more concerned about how well their workplaces support performance.A new report claims that employees are less interested in quirky office features and more concerned about how well their workplaces support performance. Mitie’s latest Productivity Reset Report [registration requires you to receive marketing – you can’t opt out] highlights that while games areas and other recreational facilities may generate headlines, only 14 percent of employees believe such features contribute meaningfully to workplace satisfaction or productivity. In contrast, almost nine in ten (88 percent) said that a safe, well-maintained office is a critical factor in their day-to-day working experience. (more…)

UK public sector appears to be phasing out remote and hybrid working

UK public sector appears to be phasing out remote and hybrid working

by • Flexible working, News

A new report suggests the UK public sector is moving sharply away from remote and hybrid working, despite signs that the shift could be undermining recruitment and retentionA new report suggests the UK public sector is moving sharply away from remote and hybrid working, despite signs that the shift could be undermining recruitment and retention. According to the 2025 State of Digital report by Unit4, just over half of UK public sector organisations now require employees to be fully office-based, compared with only 7 percent in 2023. The proportion operating fully remote models has dropped from 37 percent two years ago to 15 percent, while hybrid arrangements have fallen from 93 percent to 49 percent. (more…)

Workplace as a third space: why good coffee and good WiFi still matter

Workplace as a third space: why good coffee and good WiFi still matter

by • Company news, Flexible working, Workplace

What do people want from their workplace? Good coffee and reliable WiFi are far more important than yoo might thinkThe office is no longer just a default location. Hybrid work has made it one option among many. At home, people have their own desk, their own music, their own kitchen. If the workplace is going to tempt them out, it needs something more than a chair and a meeting room. Fast WiFi and genuinely good coffee can change more about people’s experiences than you might expect. People might not talk about them much, but they notice when they are missing. Both influence how the day flows. When the internet is quick and the coffee is worth getting up for, the office starts to feel different. It becomes somewhere you do not just have to be, but somewhere you don’t mind spending time. (more…)

UK office take-up reaches highest level in three years

UK office take-up reaches highest level in three years

by • News, Property

Office take-up across the UK has reached its highest level in three years, according to new figures from CBRE.Office take-up across the UK has reached its highest level in three years, according to new figures from CBRE. The total for the twelve months to the end of the second quarter of 2025 stood at 20.3 million square feet, the highest rolling annual figure since the third quarter of 2022. CBRE reports that activity was strongest in the first half of 2025, with occupiers continuing to focus on high quality, well-located space. The firm says demand is being driven by a combination of business expansion, lease events, and the desire to secure the best available stock in a competitive market. (more…)

Memories of the Office Age 

Memories of the Office Age 

by • Cities, Features, Working lives

memories of the office ageOriginally published in November 2021. No author uses the built environment like J G Ballard. In his 1975 novel High-Rise, the eponymous structure is both a way of isolating the group of people who live and compete inside it and a metaphor for their personal isolation and inner struggles. Over the course of three months, the building’s services begin to fail. The 2,000 people within, detached from external realities in the 40-storey building, confronted with their true selves and those of their neighbours, descend into selfishness and – ultimately – savagery.  (more…)

Leadership teams are struggling to cope with the pace of change

Leadership teams are struggling to cope with the pace of change

by • Business, News

Executive teams are failing to keep pace with the demands of a world defined by constant disruption, according to a new report.Executive teams are failing to keep pace with the demands of a world defined by constant disruption, according to a new report. The study, from  consultancy Waldencroft, claims that most senior teams remain fragmented and reactive, with only a small proportion taking a strategic, enterprise-wide view. The report, The Executive Readiness Gap, draws on insights from 20 in-depth interviews and 40 surveys with Chief People Officers across a range of complex and international organisations. It suggests that disruption has become a permanent fixture in the business environment, but many leadership teams continue to treat it as episodic—responding only when necessary before trying to return to a previous norm. (more…)

Employers face flexible working challenge to meet demands of new employment bill

Employers face flexible working challenge to meet demands of new employment bill

by • Flexible working, News

A survey by HR software provider Ciphr suggests that improved access to flexible working is likely to be the most difficult provision to manage.Employers are expected to face major implementation hurdles as the government’s new Employment Rights Bill begins to reshape workplace practices. A survey by HR software provider Ciphr suggests that improved access to flexible working is likely to be the most difficult provision to manage. In a poll of 300 HR decision-makers across the UK, 22 percent said that changes to flexible working arrangements—making it the default where practical—would present the biggest challenge in terms of time, resources and cost. Respondents also raised concerns about stronger legal protections for workers involved in industrial action (21 percent) and the extension of the employment tribunal claim window from three to six months (17 percent). (more…)

Average length of London flex office agreements reaches a new high

Average length of London flex office agreements reaches a new high

by • News, Property

New research from CBRE has found that the average London flex office agreement now stands at 22 months, a record highNew research from CBRE has found that the average London flex office agreement now stands at 22 months, a record high since CBRE started tracking the data in 2020. In addition to longer commitments from occupiers, pricing in the capital has increased in recent years for best-in-class locations, with CBRE’s data showing H1 2025 rents in Mayfair & St James’s achieving an average of £315 per sq ft, and a top rate of £380 per sq ft, the highest in the UK. (more…)

Microsoft study reveals which jobs have been most affected by Generative AI

Microsoft study reveals which jobs have been most affected by Generative AI

by • AI, News

Which jobs are most affected by Generative AI?A new large scale study from Microsoft has offered what its authors claim is one of the clearest pictures yet of how Generative AI is being used in real workplaces and which jobs are most exposed to its growing influence. Researchers from Microsoft analysed 200,000 anonymised user conversations with Bing Copilot, Microsoft’s publicly available AI assistant, to determine how AI is assisting or performing work tasks. The study focused on the types of activities people use GenAI for, how successfully AI completes them, and how these activities align with those performed across hundreds of occupations. (more…)

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