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In the latest issue of the Insight newsletter available to view online; flexible working isn’t a matter of choice, but because technology has created greater opportunities for presenteeism; the Workplace Trends conference reinforces the power of place and why a quarter of UK employees are ready to jump ship. We look forward to the Workplace Week events which begin today and explain why the recent upturn in the US commercial real estate sector is set to continue. Contributor Brandon Allen says that the ownership of a mobile device doesn’t mean we all know how use it; and Philip Ross predicts that the next wave of technological change coupled with socio-economic and commercial developments will affect every aspect of our society and business.

We may not always feel it, but technology makes us far more productive

Heath RobinsonA new report has been published by O2 which suggests that technology has allowed us to become nearly five time more productive than we were in the 1970s. The Individual Productivity Report is a joint research project from O2 and the Centre for Economic and Business Research and used a metric called gross value added (GVA) per worker per hour to arrive at its results. The report concludes from this data that in terms of ICT the average British worker is now 480 percent more productive than they were in the 1972, that people get more done in less time, freeing them up to spend more time interacting with clients and colleagues, providing better service and driving business growth.

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There is very little about flexible working that is actually flexible

upside_down_officeIt’s pretty clear why some of the world’s greatest writers have been drawn to the human propensity for moral and linguistic inversions and subversions. Books like 1984, Catch 22 and A Clockwork Orange are predicated on the idea. And it’s not one limited to literature. If we look, we can see it going on all around us. In the field of workplace design and management we can see it in the use of the word ‘flexible’ as used in the phrase flexible working. This is a word that in this particular context is coming to mean something like its opposite.  According to a survey from YouGov, the 9 to 5 is a thing of the past, supplanted by a style of work labelled flexible but which involves a third of us working for over ten hours a day, many at home right up until the point we go to bed with a smartphone that sits by our side, to wake us with a beep and a wodge of new notifications the next morning.

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9 to 5 consigned to history as flexible working patterns take over

9 to 5 consigned to history as flexible working patterns take overFlexible working practices don’t necessarily equate to working fewer hours. In fact, people are working increasingly longer hours as flexible working patterns consign the traditional 9-5 to history. A third of Britons are now working more than 10 hours a day, with a short or no break and are bringing work life into the home by responding to work emails, texts and calls in the evening. Research conducted by YouGov for business communications systems firm, RingCentral found that more than half (55%) surveyed now work more than 40 hours a week. As working patterns change, companies are seeing the importance of managing a geographically dispersed workforce (68%), and also believe that providing employees with the ability to work flexibly (78%) or from home (60%) are important for employee productivity levels. More →

Major injuries at work have reached an all-time low says HSE

There has been an 11 per cent drop in major injuries at work compared to 2011/12, according to the latest Health and Safety Executive (HSE) statistics – though construction remains one of the most dangerous sectors. Meanwhile, figures compiled by health and safety expert ELAS shows the HSE has fined UK firms more than £5.5 million for health and safety failings under its ‘Fees for Intervention’ scheme (FFI) since its launch one year ago. Under the Health and Safety (Fees) Regulations 2012, companies that break health and safety laws are liable for fines to cover HSE related costs, including call-outs, inspections, investigations, and taking enforcement action. Businesses were fined a total of £5,532,565 for such breaches by the watchdog since October 2012. These can range from slips, trips and falls, right down to not providing enough toilets or washing facilities. More →

Workplace Trends conference justifies the workplace in a virtual world

In his lightning summary of five decades of the office at Workplace Trends 2013: Making it Work, which took place last week, architect Frank Duffy remarked on the challenge of justifying place in an increasingly virtual world. It’s never been easy to gauge the productivity of offices and knowledge workers – a conundrum the conference returned to throughout the day. Tim Oldman from the Leeman Index, which has gone some way to measure workplace effectiveness, revealed that only 53 per cent of 42,677 workers questioned had agreed their workplace enables them to work productively. Yet despite this, as most of the sessions of the day confirmed, the office is far from obsolete, and as a place for workers to congregate and collaborate, it remains king. More →

IT managers yet to accept the whole challenge presented to them by BYOD

hands with smartphones and tablet pcHow exactly does an employee’s convenience trump an organisation’s need for control? That’s the debate corporations are facing when it comes to managing the ‘Bring Your Own Device’ trend. BYOD allows employees to use their personal mobile products for business. In 2012, IBM decided a majority of their workforce could use their own phones and tablets for work purposes, but the company had high concerns about security, according to a report in the MIT Technology Review. They needed to quickly find solutions to the problem instead of fighting the inevitable. So given the inevitability of BYOD and the lack of control that accompanies it, what is the upside for businesses and how does an IT department ready itself for the BYOD challenge?

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‘Beleaguered’ UK workforce is poorly motivated and unproductive

UK workers are lacking motivation and job satisfaction, with over half either feeling neutral or unhappy about going to work most days, only one in four very satisfied with their jobs and 20 per cent who dread going to work. According to a new report, ‘The Forgotten Workforce’ a series of blows to UK workers, including cuts to their working hours, increasingly inconsistent working patterns, pay freezes, and introduction of zero hours – coupled with little or no investment in technology to support employees – has led to a UK workforce lacking morale and disengaged from the business. An efficient business needs an efficient workforce. If this cycle continues, businesses will face increasingly poor productivity and the UK economic recovery will suffer warns the report. More →

What the endless debate about HS2 can teach us about how we work

A man working on a train

A man working on a train

One of the most fascinating aspects of the debate about whether the UK should spend £50 billion (or whatever you think it might be) on the new HS2 rail network, is the way in which it has formed a touchstone for a discussion about how we work. But people on both sides of this debate can have things either spectacularly or misguidedly wrong. On one side, the people behind the scheme, including the Government, used the jaw-dropping assumption that nobody worked on trains as the foundation of a business case. That was the familiar sight of large organisations working their relentless way towards a number they wanted, regardless of inconvenient facts. This idea has now been so widely discredited and mocked that it has been dropped completely from the latest business case, tellingly the sixth in just three years. And yet on the other side, we have people arguing that we should travel less and use videoconferencing as an alternative to face to face meetings, which can be almost as problematic.

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Many UK facilities managers still failing to see the magic of BIM, claims report

Zim Sala BimAccording to a new survey from the Royal Institute of Chartered Surveyors, the UK’s facilities managers are simply not ‘getting’ what Building Information Modelling is all about and how it can be applied. The latest research into the acronym replete debate about the role of BIM found that more than a third of facilities management professionals are unfamiliar with building information modelling and its uses. RICS is calling on facilities managers to increase their general awareness of the potential of the technology. The survey was carried out on behalf of RICS by the crudely monikered and government funded BIM4FM initiative and found that of the nearly two thirds (65 percent) of respondents who were aware of BIM, nearly all (62 percent) believed it would help them in their roles.

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Global urbanisation trends present UK cities with new opportunities

Country_Mouse1There is a great deal of talk about the growing urbanisation of the world right now, and its effects on societies, economies and individuals. The numbers of people involved are daunting, especially in the developing world.  As a  result, many countries are currently experiencing the sort of upheaval we in Britain experienced nearly 300 years ago, and they are doing so in a very compressed time span compared to the 150 years it took in Britain. But the changing nature of cities is also apparent in the UK where it is having an effect not only in the country’s only megacity but in regional centres too.  For places such as Manchester, Birmingham, Bristol and Glasgow the challenges presented by a new generation of initiatives focussed on urbanisation can be profound and mark an opportunity to shift at least some of the UK’s economic focus away from London.

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Economic recovery, the changing psychological contract and the future of the office

display_img_01There has always been a link of one sort or another between the labour market and office design. So, as the UK’s unemployment statistics continue to fall, they remain moderately high and there continue to be structural changes in the nature of work, typified by this year’s debate about the growing use of zero hours contracts. You have to wonder what impact structural changes,  levels of unemployment and redundancy (around 4 million in the UK since 2008) have had on the way we manage and design our workplaces. There is no doubt that the downturn combined with the structural changes in the way we work have had an effect on demand for commercial property, but what will it all mean in the longer term?

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