April 9, 2021
People judge the actions of robots based on their appearance
If a robot worker makes a mistake on the job, or annoys customers, businesses may not give it a pink slip and a cardboard box for its office belongings, but companies may be forced to shut down these expensive machines, according to a team of researchers. Knowing how to better design and manage these robots may help service industry firms both avoid losing their investments in the robots, as well as secure an increasingly necessary source of extra help, the team added. More →
British Land has announced that JLL has chosen 1 Broadgate for its new UK flagship office. JLL, the global real estate services firm, has signed an agreement for lease for 134,000 sq ft on a 15 year term, representing a pre-let of nearly a third of the office space. 
The productivity benefits of homeworking appear to have increased during the pandemic, with employers now more likely to say that the shift to homeworking has boosted productivity (33 percent) than they were in June 2020 (28 percent). This is according to new research by the 
Research by VINCI Facilities claims that the UK facilities management sector does not possess a thorough, detailed strategic approach to combatting climate change. In the autumn of 2020 
Remote work, rapidly accelerated by the pandemic, is now essential to business success and worker productivity. However, as parts of the world open up and hybrid work becomes a reality, research claims that companies must invest in establishing flexible work policies and programs, and address a sizeable disconnect in trust between decision makers and employees, according to a Forrester study commissioned by 
As lockdown restrictions are eased and employees head back to the office a new report is calling for businesses to reinvent the world of work. The Human Organisation report highlights how the current workplace model is based on bureaucracy and hierarchy, which stifles employee empowerment and creativity. 
A new report from think tank Demos and Legal & General calls on the UK Government to back policy change that supports growth of hybrid working and local offices to drive forward its plans for regeneration and economic growth. The report, 
You may have heard it said that any idea repeated often enough develops some form of legitimacy. We’ve had plenty of reason to reflect on whether this notion is true or nor over the past year, especially as all-encompassing pronouncements about the future of work have proliferated and intensified. The problem is exacerbated by the fact that around 80 percent of people 
If I were to suggest that organisations were designing their processes, policies and relationships with unkindness at the core, you would probably reject it as an illogical proposition, it just doesn’t make business sense. It goes against the grain and against the values that are plastered on the walls of so many organisations. But as counterintuitive as it may seem, in my opinion, many organisations have done just that, designed unkindness into the things they do, albeit inadvertently. But if they can do that, they can also design kindness in too. 
March 29, 2021
Mental health transparency at the top is the key to workplace wellbeing
by Elaine Carnegie • Comment, Wellbeing