June 5, 2018
Employees who work in digitally advanced workplaces are more productive and motivated
Companies that are less technologically advanced are at risk of falling behind the competition and not attracting top talent, claims a new global study from Aruba. By contrast, employees who work in digital workplaces are not only more productive but also more motivated, have higher job satisfaction, and report an overall better sense of well-being. The study, Digital Revolutionaries Unlock the Potential of the Digital Workplace, outlines both the business and human benefits of more digitally-driven workplaces, and how. Almost all respondents (97 percent) thought their workplace would be improved through greater use of technology, while 64 percent said their company will fall behind the competition if new technology isn’t implemented. The same portion (64 percent) believe the traditional office will become obsolete due to advances in technology. However, the survey also warns that companies must be vigilant as more digital-savvy employees are taking greater risks with data and information security.
Companies will need more, not less people, in the near-term to meet the demand stimulated by automation, claims a new report from ManpowerGroup. The report – Robots Need Not Apply: Human Solutions in the Skills, found that 91 percent of employers in the US will maintain or increase headcount in the next two to three years as industries shift to more advanced, automated processes. The report provides a real-time view of the impact of automation on headcount, the functions most affected and the soft skills that are both of greatest value and hardest to find. Frontline and Customer-Facing functions anticipate the most growth as organisations place higher value on customer service and human interaction. Manufacturing and Production functions are close behind. Back-office functions that are routine or add less value to customer interactions are under greatest threat as organisations implement new technology to drive efficiency. In this Skills Revolution the best blend of high-tech and high-touch will be the combination of human strengths with technical and digital know-how: 61 percent of companies say communication skills, written and verbal, are their most valued soft skill followed by customer service, collaboration and problem-solving.
There have already been warnings from workplace experts that the legal profession isn’t one to choose for those starting out on their careers as it’s ripe for automation, and a new survey claims these changes are happening fast. According to a survey of over a 100 law firms by CBRE, nearly half (48 percent) are already utilising Artificial Intelligence (AI) and a further 41 percent have imminent plans to do so. Of the firms already employing AI, 63 percent of firms are using it for legal document generation and review, and the same proportion for e-discovery. Due diligence (47 percent) and research (42 percent) were also common applications, along with compliance and administrative legal support (each 32 percent). The use of AI will affect employment levels, with the greatest impact predicted at the junior and support levels, where nearly half (45 percent) of firms believing that there will be a reduction in headcount. In contrast, only 7 percent of firms believe that senior headcount levels will be reduced.
May 30, 2018
Australia is leading the world in the adoption of activity based working
by Max Luff • Comment, Flexible working, Workplace design
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