April 26, 2018
UK workers suffer a mid-life work crisis, with engagement levels dipping significantly at 45

A new survey has suggested a correlation between age and engagement levels, with those aged 45 to 54 the most likely to say their manager is not an engaged employee (41 percent), and that they are not an engaged employee (47 percent). In fact, almost two in five (36 percent) British employees think their manager is disengaged at work, according to new research from Rungway. The survey of 2,000 UK people defined an engaged employee as ‘someone who is fully absorbed by and is enthusiastic about their work, and so takes positive action to further the organisation’s interests.’ The findings also suggest managers’ disengagement may impact on employee engagement levels more broadly, with 40 percent of survey respondents saying they themselves are not an engaged employee. Those over 65 were found to be the most engaged at work (76 percent), followed by those aged 25 to 34 (69 percent) and 18 to 24-years-old (64 percent).












More than a third of employees’ waste significant chunks the working day because of difficulties retrieving valuable information, with two-fifths of businesses admitting to having no processes in place to capture, record and retrieve business communications. The research conducted by 3Gem on behalf of TeleWare, claims that 36 percent of employees have wasted a lot of the working day attempting to resolve an issue when they have forgotten valuable information. A similar number (34 percent) explained that forgetting information has led them to deal ineffectively with customers, suppliers or clients. While around a quarter have missed important deadlines (26 percent) or let their colleagues down (25 percent) due to not having the necessary information front of mind. Britain is not doing very well when it comes to workplace productivity. According to the latest G7 productivity analysis from ONS, in terms of output per hour worked, the UK scored 15.1 percent below the average for the rest of the G7 advanced economies.




Technology, media, and telecommunications (TMT) companies are continuing to play a prominent role within Edinburgh’s office market, accounting for approximately 30 percent of transactions in the city. But rising demand for Grade A office space in Edinburgh by a variety of organisations, including coworking, private and public sector tenants has fuelled significant occupier demand during the first quarter of 2018, according to analysis by property consultancy, Knight Frank. The latest commercial property figures show approximately 460,000 sq. ft. of new occupier requirements came onto the market in the first three months of the year from companies looking to lease office space in Edinburgh. 


Over half (52 percent) of workers in a new poll have admitted looking for a new job because of frustrations over what they see as outdated ways of thinking around work practices and automation at their current company. The 
Artificial intelligence systems need to be accountable for human bias at AI becomes more prevalent in recruitment and selection, attendees at the Employers Network for Equality & Inclusion’s annual conference have been warned. Hosted by NatWest, the conference, Diversity & Inclusion: The Changing Landscape heard from experts in ethics, psychology and computing. They explained that AIs learnt from existing data, and highlighted how information such as performance review scores and employee grading was being fed in to machines after being subjected to human unconscious bias. Dr David Snelling, the programme director for artificial intelligence at technology giant Fujitsu, illustrated how artificial intelligence is taught through human feedback. Describing how huge data sets were fed into the program, David explained that humans corrected the AI when it used that data to come to an incorrect conclusion, using this feedback to teach the AI to work correctly. However, as this feedback is subject to human error and bias, this can become embedded in the machine.



April 25, 2018
A few demonstrable truths about agile working that aren’t talked about enough
by Sarah Booth • Comment, Workplace design
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