Search Results for: communication

August 27, 2015

Three quarters of employers fail to deal with employees’ anger issues ⁰

by Sara Bean • News, Wellbeing, Workplace

The gunman in Virginia who shot dead two people at his former workplace is thankfully a rare example of someone whose anger at work boiled over into extreme violence. But the case demonstrates the pernicious effect anger and resentment can have in a work environment. While colleagues are expected to work cohesively together to achieve mutual goals and targets, unfortunately this isn’t always the case, and there are often seething resentments building underneath the professional facade. A new study by Health Assured found that 86 percent of workers regularly vent their anger and frustration at a co-worker and three quarters (74 percent) of them claim that their manager regularly makes them angry by not leading the workforce effectively. A failure to manage such situations is borne out in the fact that 79 percent of employers admit to finding it difficult to deal with employees with anger management issues.

August 24, 2015

Flexible working now an almost universal employee benefit, claims study ⁰

by Mark Eltringham • Flexible working, News, Workplace

A new report from employee benefits provider Unum claims to set out the future trends and challenges affecting the benefits packages firms should offer staff. One of the headline claims from the report is that four out of five employers (79 percent) already offer flexible working. ‘The Future of Employee Benefits’ report surveyed 13 organisations and incorporated the results with those of a series of interviews and roundtable discussions with employers and specialists including representatives from the Chartered Institute of Personnel and Development. The report identifies a series of macro trends affecting workplace wellbeing and the recruitment and retention of employees over the next 15 years, which were categorised into four distinct working environments: The Ageless Workplace; The Mindful Workplace; The Intuitive Workplace; and The Collaborative Workplace.

August 17, 2015

What Edward T Hall (and Jerry Seinfeld) can teach us about stress and design

by Mark Eltringham • Comment, Facilities management, Workplace, Workplace design

Work-related stress is the biggest cause of working days lost in the UK. According to the HSE’s most recent statistics, around 11.3 million days were lost to it in 2013/14, the most significant cause of absenteeism. The reasons for this are clear in the minds of many: the demands made on us by employers are increasingly intolerable, our own time is being eroded by work, we spend too much time at work, we’re under excessive pressure to perform and as a result we’re all either knackered, unfulfilled, stressed, depressed or anxious. Or guzzling a noxious cocktail of all of them. But there is another factor that has come into play over the last few years. As workstation sizes have contracted in response to new technologies and new space planning models, people have been forced closer to their colleagues, meaning that not only has their time been eroded, so has their space.

August 5, 2015

Proofs of the link between workplace design and productivity? Here are three

by Charles Marks • Case studies, Facilities management, News, Wellbeing, Workplace design

Three new studies have joined the already extensive body of work linking workplace design and productivity. The most extensive is the research carried out by communications consultancy Lansons which looks at every aspect of the British workplace to uncover the experiences and most commonly held perceptions of around 4,500 workers nationwide. The study is broken down into a number of sections which examine topics such as workplace design, wellbeing, job satisfaction, personal development and leadership. The second is a study from the Property Directors Forum which explores the experiences of occupiers and finds a shift in focus away from cost reduction and towards investing to foster employee productivity. The final showcases the results of a post occupancy survey conducted by National Grid following the refurbishment of the firm’s Warwick headquarters by AECOM.

August 5, 2015

Using office relocation as a vehicle for positive organisational change ⁰

by Lee Parsons • Comment, Facilities management, Workplace, Workplace design

The impact of office relocation can no longer be solely measured in immediately tangible terms. This doesn’t mean market factors can be dismissed, especially given CBRE’s recent announcement that office vacancies are at an all-time low while rents skyrocket and favourable terms for tenants erode. However, in an era where 67 percent of workplaces cite employee attraction and retention as the most important driver of their workplace design, and 46 percent cite productivity, the human factor also can’t be ignored. If such CBRE statistics aren’t challenging enough, there are also the realities of the modern workspace to contend with, such as creating an environment that suits generations of employees. It’s these human impacts that drive the importance of workplace design and urge top-flight businesses to use office relocation as a vehicle for positive change. Here are some of the latest findings.

August 3, 2015

More evidence of people’s growing inability to simply go on holiday ⁰

by Mark Eltringham • Flexible working, News, Public Sector, Technology, Wellbeing

If you’re reading this on holiday this week, don’t. Life’s too short. Go jump in the pool or something…. For everybody else, a slew of surveys have been published over the last few weeks that confirm something that we may already know; we are finding it increasingly hard to forget about work, even during our supposed time off and many people are forgoing holidays altogether, although not necessarily because they’ve forgotten about the off switch on their smartphone. We reported recently on one of these, from the Institute for Leadership and Management, but three more have passed over our desks over recent days. With the usual caveat about vested interests, the studies, from the TUC, alldayPA and public sector members club CSMA all confirm not only how prevalent this form of presenteeism is, but also how harmful it can be to ourselves and employers.

July 30, 2015

Far from dying out, the office is becoming more essential than ever

by Luke Finch • Comment, Technology, Workplace design

Samsung recently released a new report which explores how our offices might look in the year 2025. The death of the office has been predicted over and over again, however the Samsung Smarter Futures Report goes against the grain and predicts that the office could actually become more important than ever. Driven by the adoption of smart technology the report claims that offices will become hubs for productivity and collaboration and what Samsung calls ‘Creative Villages’. Smart technology will create devices and systems that take notes, automate admin tasks, organise meetings and deliver information as you need it. This will mean employees have more time for face to face communication and collaborative work. As a consequence, current trends such as flexible working and agile workspace could actually become less of an issue than they are currently.

July 28, 2015

Beyond branding – how workplace design can express a firm’s culture

by Gary Chandler • Comment, Facilities management, Workplace, Workplace design

When it comes to the incorporation of branding and identity into a workplace, there is a simple option, which is to produce a design that faithfully incorporates the firm’s logos, colours and straplines in the interior. There’s nothing wrong with this, except for the fact that it is literally superficial and so may miss the opportunity to create an office design that scratches beneath the surface to reveal what lies beneath. When you get past the layers of branding and identity, you uncover something that we call culture. This can take things to a whole new level because the challenge becomes how to create a workplace design that communicates and fosters both the identity and the culture of the organisation. The benefits to the organisation can be enormous, not least because this approach bridges a number of disciplines such as human resources and office design and so drives a number of strategic objectives.

July 28, 2015

Millennial ‘job hopping’ is the new normal according to US research

by Sara Bean • Flexible working, News, Workplace

Following a recent survey claiming that Millennials comprise more than one-in-three US workers, comes new evidence on the impact this could have on recruitment and retention. Over 1,000 US full-time Millennials who were questioned on their careers by RecruitiFi confirmed that ‘job hopping’ had become the norm. During the course of their careers, 53 percent have held three or more jobs. And while many have plans to stay in their current jobs for 3-5 years (33 percent), many respondents plan to leave after 1-2 years (20 percent). 34 percent acknowledged falling levels of employee morale in the office and 22 percent explained that their clients/customers have taken notice. While 83 percent of millennials acknowledge that job hopping on their CV could be negatively perceived by employers, 86 percent say that it would not prevent them from pursuing their professional or personal passions.

July 23, 2015

Business start-ups in London grew by nearly a quarter in a year

by Sara Bean • News, Property, Technology

The number of new business start-ups in London has increased by nearly a quarter over the past year, an analysis of Companies House data by Instant Offices’ has revealed. This is driven predominantly by growth in technology firms, but also by retail and creative services’ companies. Key growth sectors include technology services which went up 200 percent year on year, wireless and telecommunications were up by 79 percent and computer facilities companies by 51 percent. Tim Rodber, CEO of Instant Offices, said: “The diversity of the firms behind this increase in demand is interesting – but of particular note is the role technology and creative services industries are playing in driving growth in the Capital and producing space requirements outside traditional business locations. Areas such as Southwark and the City Fringe are benefiting from high demand as start-ups weigh up the need to not only reduce costs, but attract the best staff to great work spaces.”

July 22, 2015

OECD nations need to urgently address the coming digital workplace

by Mark Eltringham • News, Technology, Workplace, Workplace design

There is now an urgent need for the world’s growing number of digital economies to shift their focus to how they help people to manage their own transition to a new form of digital workplace. That is the main conclusion of a new report from the Organisation for Economic Co-operation and Development (OECD). The OECD Digital Economy Outlook 2015 claims that while most countries have moved from a narrow focus on communications technology to a broader digital approach, they now need to address the significant and growing risk of disruption in areas like privacy and jobs. The report – which covers areas from broadband penetration and industry consolidation to network neutrality and cloud computing in OECD countries says more should be done to offer information and communication technology (ICT) skills training to help people transition to new types of digital jobs.

July 13, 2015

Email still default comms tool for virtual teams, despite drawbacks

by Sara Bean • Flexible working, News, Technology

Email remains the preferred way corporate teams stay in touch, but there is a widening technological gap between the generations. Although it remains the most widely used form of communication (87 percent) email also has the greatest potential to cause misunderstanding in nearly half (49 percent) of teams. The survey from EF Corporate Solutions of over 800 executives based in Brazil, China, France, Germany, Middle East, Russia, UK and US, indicated that a primary cause for conflict stems from language barriers (39 percent) but 45 percent said there are also barriers to communication between associates over 50 and under 30 in the way they use technology. Respondents also suggest that email has the potential to cause ‘information overload’ and teams can suffer from a lack of interaction when it is the preferred communication method.