February 7, 2023

People who act as a go-between for colleagues more prone to abuse and burnout

by Neil Franklin • News, Wellbeing, Workplace

Employees who act as brokers, meaning they work as a go-between for coworkers who do not communicate directly, are more likely to burn out and become abusive towards their colleagues, according to new research from ESMT Berlin and published in the journal Organization Science. The research, led by Eric Quintane, associate professor of organizational behaviour at ESMT Berlin, examines the psychological costs of having to sustain communications with coworkers who do not communicate directly with each other. They could be coworkers who are in different units, regions, or time zones, which makes it hard for them to communicate. (more…)

December 22, 2022

Employee mental health will improve next year, say firms

by Neil Franklin • News, Wellbeing

Nearly three quarters of UK organisations expect employee mental health to improve in 2023 as they open up about mental wellbeing according to a new poll from Koa Health. The study, conducted in partnership with 3Gem Research and Insights, claims that half of employers say they plan to talk more about mental health in company communications as teams continue to struggle with the cost-of-living crisis and its impact on mental health. A further 44 percent say they will openly and visibly practise mental wellbeing habits in the workplace. (more…)

December 5, 2022

The failures of work give us hope for the future

by Adam Kingl • Flexible working, News

Workplace engagement is approaching an all-time low, and typical employer reaction has been characteristically resigned. Actually, that last statement was inaccurately soft. Let me rephrase: most employees either don’t care about or actually hate their jobs, and employers couldn’t care less. (more…)

November 14, 2022

Major new report offers snapshot of hybrid and remote work debate in the US

by Neil Franklin • Flexible working, News

Owl Labs and Global Workplace Analytics have just released their sixth annual State of Remote Work report. Based on a survey of over 2,300 full-time workers across the United States, the report reveals the latest trends and perspectives on a range of issues from remote work and hybrid work, trust, intent to move, training offered, workplace redesign, intent and reasons for quitting, technology needs, employee surveillance, the 4-day workweek, and more.

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October 20, 2022

Winter is coming: don’t be in the dark about blackouts

by Jo Sutherland • Environment, Features, Wellbeing

The National Grid has warned that the UK could face blackouts this winter. The worst-case scenario is that homes and businesses could lose power for pre-defined periods of up to three hours if gas power plants are not able to keep running due to the energy crisis that keeps on giving – or rather, taking. While the British government has dropped its energy rationing campaign, which once formed a crucial part of its plan to prepare for potential energy shortages and blackouts, countries across Europe are drawing up winter contingency plans, as are forward-thinking businesses. (more…)

October 12, 2022

People going back to basics in terms of what they want from work

by Neil Franklin • Flexible working, News, Workplace, Workplace design

A new poll claims that growing economic uncertainty has forced employees to reprioritise what they want from their employers. People are increasingly interested in basics such as job security, a safe and comfortable workplace, salary and benefits, and a better workplace culture. The BCW Expectations at Work study [registration], which surveyed more than 13,000 people across five industries and 15 countries around the world, claims that one in two workers say they value the basics of job security (52 percent), workplace safety and comfort (50 percent), salary and benefits (49 percent) and workplace culture (48 percent) most out of 62 components across five dimensions of the employee experience. (more…)

September 20, 2022

Lack of training in communication is setting up line managers to fail

by Neil Franklin • News

A new report from the Chartered Institute of Public Relations’ (CIPR) Inside Group claims that while the successful running of any organisation relies on effective line manager communication, and this is a high HR priority, designated line managers are ultimately being “set up to fail” through a lack of specific communications training. The report – ‘Effective line manager communications’ – surveyed line managers, HR professionals, and internal communicators, and it showed a clear mismatch between the expectations of line managers and the support provided. (more…)

September 9, 2022

Right to disconnect laws are a turn-off for a third of employers

by Mark Eltringham • Flexible working, News, Wellbeing

Over a third of business leaders admit they don’t agree with the introduction of a law in the UK that would protect an employee’s right to disconnect, similar to the law in place in France, a new poll from iCompario claims. One in seven remain unsure (14 percent). The legislation, which was introduced in France in 2017, forbids employers from expecting their employees to engage in communications, such as emails outside of working hours. The data suggests that substantial two thirds (66 percent) of UK workers would support a similar law being introduced in the UK. (more…)

September 7, 2022

Remote work and the things we have learned about it

by Sara Whitman and Isabel Conrad • Comment, Flexible working

Two plus years after the onset of the pandemic and many employees are continuing to work remotely, either full or part-time. We know that the ability to work remotely increases employee happiness by as much as 20 percent, but employees will tend to work longer hours and are more likely to experience burnout. The debate over whether remote work is “better” than being in an office is reductive and misses critical nuances around hybrid work models. (more…)

July 28, 2022

Personal space is not merely an issue of hygiene, but a biological imperative

by Mark Eltringham • Comment, Wellbeing, Workplace design

The current debate about how much space we will need in the office from now on is not new. As with many of the debate’s facets, the point at which we find ourselves has long been our destination. We’re just here earlier than we might have expected. (more…)

May 31, 2022

Change can make employees cynical so must be managed by effective communication

by Neil Franklin • Flexible working, News

Providing clear, timely explanations and implementing an effective communications strategy can help minimise the damage to employee morale in the wake of adverse or significant change, new research from Aalto University School of Business and others suggests. Professor Marjo-Riitta Diehl and colleagues from Vlerick Business School, Católica-Lisbon School of Business and Economics, and University of Waterloo, discovered that workers vary in their level of attachment to the organisation that employs them and this affects how they react to major changes. (more…)

May 29, 2022

Two-thirds of employees don’t know how, when and where they’re supposed to work

by Freddie Steele • Flexible working, News, Wellbeing

A survey of 2,000 employees has revealed that more than half (53 per cent) do not describe their employer as a good communicator, and 70 per cent cannot agree that their employer is clear about the company’s work policy now that Covid-19 restrictions have eased. The research, conducted by Magenta Associates, the integrated communications consultancy for the built environment, also found that two-thirds of employees do not know how, when and where they are supposed to work. (more…)