Search Results for: employee engagement

April 13, 2017

Over half of employers report increase in workplace stress and mental ill health ⁰

by Sara Bean • News, Wellbeing, Workplace

More than half (55 percent) of employers have reported an increase in the level of stress and mental health related illnesses at work, according to the annual Benefits and Trends Survey from Aon. The survey claims that while 72 percent of employers believed they had a key role in influencing employee health in 2015, this decreased to 67 percent in 2016. The survey did find that employers have tactics to support health and wellbeing – branded wellness programmes (21 percent) and flexible working (20 percent) being the most popular – but these may be disconnected to what employees and the business actually need. Not surprisingly then, 58 percent would like a better understanding of the impacts of health risks, while 72 percent now use some form of data to drive health and wellbeing strategy. The most popular sources were absence data (57 percent) and employee engagement surveys (45 percent). In addition, the number of employers that have considered managing a known health risk is on the increase – rising to 48 percent from 25 percent in the last two years (42 percent in 2015).

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March 22, 2017

HR needs to help employers better prepare for the digitised workplace ⁰

by Sara Bean • News, Technology, Workplace

HR leaders must take responsibility for bridging the gap between leadership and employees to help ensure organisations deal with the challenge of an increasingly digitised workplace and create a shared sense of direction, values and collaboration, a new piece of research suggests. According to the report, ‘Leadership Connections: HR’s role in business transformation’ from Ipsos LEAD and Cirrus, HR leaders are the crucial drivers of transformation in UK businesses through their roles of promoting devolved decision making, employee engagement and collaboration. Figures have shown that while half of CEOs expect their industries to be substantially or unrecognisably changed by digital, as of late 2016 10 percent of employees claim to have seen no significant change in their organisations at all – according to MORI’s Representative Employee Data (RED). This presents a significant difference between what we are being told by senior leadership and what employees believe to be the case.

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February 15, 2017

Millennials now less likely to give up job security, but still want flexible work ⁰

by Sara Bean • Flexible working, News, Wellbeing, Workplace

Millennials are less likely to leave the security of their jobs this year as the events of 2016; terror attacks in Europe, Brexit, and a contentious US presidential election appear to have rattled their confidence. This is according to Deloitte’s sixth annual Millennial Survey of nearly 8,000 millennials from 30 countries, which found that the “loyalty gap” between those who saw themselves leaving their companies within two years and those who anticipated staying beyond five years has moved from 17 percentage points last year to seven points. The desire for security is also apparent in the finding that, while millennials perceive across-the-board advantages of working as freelancers or consultants, nearly two-thirds said they prefer full-time employment. Those in highly flexible organizations appear to be much more loyal to their employers and are two-and-a-half times more likely to believe that flexible working practices have a positive impact on financial performance than those in more restrictive organizations. Three-quarters of those offered flexible working opportunities say they trust colleagues to respect it, and 78 percent feel trusted by their line managers.

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November 8, 2016

Work-life balance is especially important to millennials, finds US study ⁰

by Sara Bean • Flexible working, News, Wellbeing, Workplace

Work-life balance is especially crucial to millennials, with nearly six in 10 members of this generation (57 percent) saying that work-life balance and well-being in a job are “very important” to them. What’s more, millennials — whose propensity for technology has the potential to keep them constantly tethered to work emails and projects — care a lot about having a job that actively promotes their well-being. Results from the US-based Gallup-Healthways Well-Being Index survey shows that millennials are more likely than those of other generations to be thriving in physical well-being and are improving in key areas of health. But it also shows that employees who are thriving in all five elements of well-being are 81 percent less likely than those thriving only in physical well-being to seek out a new employer in the next year. These findings are particularly compelling, considering that millennials are the most likely generation to job-hop.

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November 4, 2016

Corporate responsibility now essential to attract and retain millennials ⁰

by Sara Bean • Flexible working, News, Workplace

Corporate social responsibility is no longer seen as more than a nice to have, with those working within the built environment for example, appreciating the role it has in reducing greenhouse gases. But it is also being increasingly seen as a positive way of attracting and engaging the right talent. Now according to a new survey carried out in the US, meaningful engagement around CSR is becoming a business – and bottom line – imperative, impacting a company’s ability to appeal to, retain and inspire Millennial talent. Three-quarters (76 percent) of Millennials consider a company’s social and environmental commitments when deciding where to work and nearly two-thirds (64 percent) won’t take a job if a potential employer doesn’t have strong corporate social responsibility (CSR) practices, according to the 2016 Cone Communications Millennial Employee Engagement Study. Because the millennial generation are the most likely to blend their personal and working lives, it’s more important to them than other generations to view their job as a way to make a positive impact on society, the study suggests.

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November 3, 2016

Employers worldwide are failing to keep senior female managers engaged ⁰

by Sara Bean • Flexible working, News, Workplace

Some of the world’s biggest and best-known companies have lower engagement than they should among senior-level women, claims a new report, which found significant engagement gaps in key areas, including mentorship, appreciation and cooperation with colleagues. Roughly three quarters of those surveyed for the rewards of an Engaged Female Workforce were found to have generated lower levels of employee engagement among female senior managers. The research from BCG looked at factors that contribute to engagement levels for more than 345,000 male and female employees across the world and found that in companies in the bottom three quartiles of overall engagement scores, the scores of women increase by just 4 percent from non-manager to senior manager level while men’s increase by a full 12 percent. The study also found that companies in the top 25% of overall engagement scores had virtually no engagement gap between senior female managers (4.5) and senior male managers (4.4 ) when scores are rated from 1 (very dissatisfied) to 5 (very satisfied).

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October 28, 2016

Toxic culture at work a leading grievance for unhappy staff ⁰

by Sara Bean • Flexible working, News, Workplace

Nearly a third of UK workers (30 percent) would not describe themselves as happy at work and would move jobs for better benefits and a more pleasant workplace culture, a new survey claims. The report by Perkbox finds that the power of ‘Thank You’ in business is an overlooked and often underestimated resource, yet its influence to elevate moods, increase engagement and uplift productivity is profound. Over two thirds (69 percent) of UK workers polled rate company perks and benefits as important to their overall satisfaction and more than a quarter (26 percent) rate lack of reward and recognition for good work as their number one grievance at work. Yet over half (53 percent) of UK companies do not formally recognise outstanding employees on a regular basis, while 44 percent believe that rewards and recognition are either very or extremely relevant to their business. UK workers also reported that a toxic negative culture at work was their biggest grievance (cited by 21 percent of respondents) while 17 percent highlighted micro management and 15 percent said long hours. In London, nearly half (48 percent) of workers would be likely to switch to a job that offered better benefits and overall women are more likely than men to consider work/life balance an important factor in switching jobs (41 percent vs 35 percent).

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October 18, 2016

New CoreNet Global / HOK report explores impact of coworking on corporate real estate ⁰

by Mark Eltringham • Coworking, Flexible working, News

The UK Chapter of CoreNet Global, in partnership with HOK’s WorkPlace practice, has released a new report that studies the impact of coworking from a corporate real estate (CRE) perspective. With coworking now one of the fastest-growing sectors of the commercial real estate market, the new report, Coworking: A Corporate Real Estate Perspective, examines the drivers of coworking from the demand and supply side, the industry risks and implications for corporate real estate, as well as information about the owners, coworkers and centres. The CoreNet Global / HOK Coworking report highlights the ideas that changing business priorities and the need to attract talented people, reduce real estate costs, improve speed to innovation and increase productivity are driving corporations to consider different workplace models, including on- and off-site coworking.

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October 11, 2016

Weird science; how workplace professionals are in danger of obsessing about data ⁰

by Jess Brook • Comment, Workplace, Workplace design

There’s been a series of reports recently and a lot of PR to back them up, plus we’re headed at pace into the workplace event season. Pretty soon we will be neck deep in data. And misleading headlines. Some of it is good. Some of it is bad. We need to be wary of the data, the science behind some of it and the wild claims made as a result. There’s a great piece about how big data isn’t the answer to our problems in Wired. One argument it puts forward is this: “today’s data sets, though bigger than ever, still afford us an impoverished view of living things.” It feels like there is a poor view of the workplace right now. One problem here is the commercial imperative to get results. That means the PR teams pick over the bones of what might be quite thin research and then bold arguments are extrapolated. It means detailed insights are blurred by headline grabbing claims, or simply not there in the first place.

More often it means ‘research’ doesn’t generate anything new – which is not good for headlines. So, reports are dressed up as pseudo-science. This is not just an issue unique to UK the commercial property and workplace arena either. Only recently Dana Carney has challenged her joint research into the power of body language with co-author Amy Cuddy. Carney is arguing the results of research were false, plain wrong, based on bad science. This undermines valuable work being done by other groups in the market place – i.e. the great unwashed comprising directors of estates, HR professionals and facilities managers begin to tire of data and grow a little weary of the whole experience.

It’s confusing for the very people that need informing, educating and influencing so that they make intelligent decisions about their workplaces. For example, you cannot measure 28 factors relating to physical space and then argue that it allows clients to link workplace design to key business drivers such as employee engagement and organisational commitment. To make such a leap you need to focus very hard indeed on organisational culture and the behaviours of the people in that organisation.

Too often the key themes of culture and behaviours are not so much in the back seat, but left at the kerb side as the research vehicle heads off down the highway. Criticisms of open plan and the use of offices by those in a leadership position need to be placed in the context of that organisations whole way of being. It can work if allowances are made for culture and behaviours.

Allegedly, 89 percent of senior leaders have a private office. This is not open plan. True open plan, and where benefits of open plan are seen, is when everyone exists and works on a level playing field with numerous and varied alternate work areas being made available. Again, it’s not just about the spaces available. Some companies will introduce the variety and do nothing to change with behaviour to allow people to understand, embrace and feel able to use these new and different spaces. It’s the same way the presence of a DJ and dancefloor don’t mean that people will automatically dance – just think of the bad parties with no atmosphere and awkward people.

Workplace professionals have a duty to think this data through before making any claims, arguments or indeed, any recommendations. Too many decision makers in the C-suite are saying right now: “OK, based on this data I’ll put everyone in open plan, buy sit stand desks for all and provide people with some enclosed settings and we’re good to go,” and still find the business is no more engaged or innovative because it’s not based on how the company actually operates and does not factor in people, change or culture.

We all need to check this data thoroughly before making too many easy headline grabbing and PR driven conclusions. After all, it’s not always easy to know good from bad – just ask a doctor. Doctors may know the latest scientific research but they evaluate patients at a personal level before any application – and businesses need to do the same. Likewise, an Oxbridge or Harvard professor like Amy Cuddy or Dana Carney should be generating good science, but that’s no excuse for not constantly challenging the research that comes through.

Don’t take these PR headlines about workplace for truth. Let’s be careful out there people.

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Jess Brook is Workplace Strategist at Hatch Analytics

September 20, 2016

Employers will promote internal talent to meet Brexit challenge ⁰

by Sara Bean • Legal news, News, Workplace

Bosses are divided on whether staff morale will suffer following Brexit, with 48 percent of respondents to a recent survey believing it will and 51 percent expecting no change, despite 74 percent of organisations believing employees are at least ‘somewhat concerned’ by the impact of the vote. Though the majority of companies (82 percent) believe it is their duty to keep employees informed of the potential impact of Brexit on their organisations, few (11 percent) have started communicating openly. The report by Mercer, Planning for Brexit – Talent Implications, also suggests the while the true impact of potential changes to immigration policy remains unknown so far, talent availability is being seen as a top long-term challenge. Over half (58 percent) of companies think their workforce plans will change in the longer term and the majority (66 percent) anticipate a stronger focus on developing and promoting talent from within to compensate for a possible lack of access to wider talent pools.

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September 16, 2016

Career advancement opportunities help attract and retain staff ⁰

by Sara Bean • Flexible working, News, Wellbeing, Workplace

Three in 10 US employees say they are likely to leave their employer within the next two years as employers continue to experience difficulty with attracting and retaining staff. According to the Global Talent Management and Rewards Survey, from Willis Towers Watson roughly half of employers are experiencing difficulty attracting critical-skill employees, top performers and high-potential employees. More than a third of respondents reported challenges in retaining high-potential employees (37 percent), top performers (36 percent) and critical-skill employees (35 percent). The firm’s Global Workforce Study identified advancement opportunities as key. Over a third (36 percent) cited opportunities to advance as a key reason to join a company and to leave (45 percent). However, only four in 10 (41 percent) indicated their employer does a good job of providing advancement opportunities, while nearly half (47 percent) said they would need to leave their organisation to progress.

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September 6, 2016

British workers miss fewer days at work than those in rest of Europe ⁰

by Mark Eltringham • Flexible working, News, Wellbeing

Ayming, a business performance consultancy, has released its 8th absenteeism barometer, analysing workplace absenteeism and employee engagement across Europe. The research claims that UK workers missed fewer days at work last year than anywhere else in Europe, with 84 percent of workers at work each day. That compared to 72 percent in the rest of Europe, including 71 percent in France. By gender, the proportion of women in the UK who were at work every day was 88 percent surpassing that of men (83 percent). Employees aged 26-30 had the lowest attendance record – only 71 percent missed no days at work – while employees aged 51-62 had an attendance record of 92 percent.Despite the fact that UK workers took less time off work, British workers had the smallest proportion of happy and motivated employees, at just 23 percent. By contrast, 46 percent of German and 54 percent of Dutch employees regarded themselves as both happy and motivated.

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