Search Results for: employee experience

February 5, 2016

Embracing the inevitable rise of the robots in the workplace ⁰

by Gary Chandler • Comment, Flexible working, Technology, Workplace design

We often have reason these days to speculate on the truth of an idea known as Amara’s Law. First coined by the researcher Roy Amara it states that “we tend to overestimate the effect of a technology in the short run and underestimate the effect in the long run”. But defining what we mean by short and long term can be very difficult when technology is changing so quickly. Nothing better illustrates this than the issue of how automation will transform society and workplaces. For the past few years, the effects have mainly been the subject of academic and scientific research alongside some lurid headlines in the mainstream media. So, a fairly typical 2013 paper from researchers at Oxford University assessed the risk faced by over 700 professions and discovered that nearly half of all jobs in the US could be categorised as at high risk of automation. Less academic studies such as a report published last year by Deloitte draw similar conclusions.

February 5, 2016

Employers believe Millennials are the most demanding workers ⁰

by Sara Bean • Comment, News, Wellbeing, Workplace

It seems unfair to brand Millennials difficult, when you consider they are the less experienced generation of workers, but new research suggests they require more hand holding in the workplace. When asked about workers they’ve dealt with, 48 percent of bosses felt that millennials were more reliant on detailed targets and required regular progress meetings in order to stay motivated. However, the majority of bosses (89 percent) agreed that these demands indicated that millennials were highly career driven. Over one third (39 percent) named generation X as the most self-sufficient, as this group required less guidance, with Baby Boomers a close second (34 percent). Millennials were also cited as the generation most incentivised by reward and praise (41 percent), followed by Generation X (26 percent), Baby Boomers (22 percent) and Generation Z (11 percent), while Generation X had the biggest desire for a work life balance (37 percent).

January 20, 2016

Third of firms introduce flexible working to cut absenteeism, claims study ⁰

by Mark Eltringham • Flexible working, News, Wellbeing, Workplace

Over a third of UK employers have introduced flexible working to reduce absenteeism, claims research from insurance industry trade association Group Risk Development (GRiD). Its survey of 501 employers also found that a quarter (25 percent) have seen absence rates improve over the last 12 months, compared to 40 percent last year. One in ten have actually seen rates worsen over the same period and 54 percent of employers say their absence rates have remained the same, which the report’s authors claim suggests a general slow-down or even complacency when it comes to managing absence. The report found that 57 percent of businesses said absence cost them up to 4 percent of payroll, but employers are using a range of initiatives to address this. This includes introducing flexible working (36 percent – up by 4 percent from last year), return to-work interviews (28 percent) and disciplinary procedures (17 percent).

January 18, 2016

Firms demanding more data about workplaces…and they’re about to get it ⁰

by Mark Eltringham • News, Property, Technology, Workplace design

Companies are increasingly focussed on generating workplace data as they seek to make better decisions about the ways their real estate supports their key organisational objectives. That is one of the key findings of the latest European Occupier Survey from property consultants CBRE (login required). The good news (or bad news, depending on your point of view) is they’re about to get it in spades, according to another study from researchers International Data Corporation which found that there will be a huge surge in the availability of Big Data infrastructure in EMEA countries over the next four years. The acquisition of data about buildings and their inhabitants remains a troublesome issue, especially when executives do things like introduce sensors to monitor working patterns of employees without their knowledge, as bosses at The Telegraph found in a very public way recently.

January 8, 2016

The six things all people need from their workplace ⁰

by Jane Kendall-Bush • Comment, Facilities management, Knowledge, Workplace design

Whether we like it or not, we all have to work for some, or more usually, most of our adult life. During this time, many of us will work in an office, which is a place that has changed immensely – not only in the last ten years or so, but almost entirely since the start of the twentieth century. The management structure and style of companies, the tools available to the workforce, and the places within the office buildings have been changing and evolving. There has been a shift from hierarchical management structures to a more diverse and organic model. The tools of work have changed from the humble typewritten letter and Bakelite telephone to 24/7 access to emails though laptops and smart phones. And finally the workplace itself has evolved from one with enclosed offices for the senior managers, or a sea of cubicles to workplaces that encourage creativity and collaboration.

January 6, 2016

Two new studies that highlight the complexities of gender at work ⁰

by Mark Eltringham • Comment, Knowledge, News, Workplace

The increasingly complex nature of the career and workplace choices made by men and women and the specific challenges they face is the subject of two pieces of research presented at this week’s British Psychological Society’s Division of Occupational Psychology annual conference in Nottingham. The authors of the admittedly small scale studies conclude respectively that men in what are generally considered typically female-dominated occupations tend to value the social aspects of their career more than financial rewards and that ambitious professional women would benefit from a better understanding of how to build, maintain and use their social capital to succeed in their attempts at reaching the top of their professions. Both topics have been raised before but it’s interesting to see yet more research which challenges the often overly simplistic assumptions that seem to go hand in hand with gender issues at work.

January 4, 2016

Workplace bullying, pay, and productivity key workplace trends in 2016 ⁰

by Sara Bean • Facilities management, News, Wellbeing, Workplace

Acas has published its Workplace Trends 2016 report, which identifies workplace bullying, pay, the new trade union bill and productivity as key trends that will have an impact on employment relations in 2016. In this report, thought-leaders discuss leadership, improving productivity, the art of communication, giving voice to a better way of working, encouraging positive behaviours in tackling bullying at work and the psychology of productivity. Writing in the report, Acas Chair Sir Brendan Barber says that productivity is a real concern for the UK economy. He warns if we were able to match the productivity of the US then this would equate to around £21,000 per annum for every household in the UK, making it an issue that will remain high on the agenda in 2016. The report also features commentary from Steve Elliott, Chief Executive of the Chemical Industries Association, Dr Makani Purva, Anti-Bullying Tsar at Hull NHS Trust and Frances O’Grady, General Secretary of the TUC.

December 21, 2015

Jobs growth predicted for next year, along with skills shortages ⁰

by Sara Bean • Flexible working, News, Technology, Workplace

More than two fifths (43 percent) of firms will grow their workforce next year, with permanent jobs outstripping temporary roles according to the latest CBI/Accenture Employment Trends Survey. Firms identify skills shortages as the top threat, with over half (52 percent) of respondents citing the development and maintenance of digital skills as having a new urgency. More than half intend giving staff a pay award at or above the RPI rate of inflation, but nervousness remains about the impact of the National Living Wage (NLW). Half (51 percent) of service sector respondents indicate they will raise their prices, 27 percent will employ fewer people and 18 percent will make changes to their reward packages as a result. Multi-skilling employees to improve productivity and the capacity to adapt is now the leading form of flexibility, operated by nearly four in five respondents (79 percent), followed by flexibility over location for work (73 percent).

December 21, 2015

From workplace wellness programmes to a positive workplace culture ⁰

by Mark Eltringham • Comment, Wellbeing, Workplace, Workplace design

Research presented at the recent 2015 Global Wellness Summit (GWS) titled “The Future of Wellness at Work” forecasts that workplace wellness investment will “explode in the next 5 to 10 years”. Results from the research revealed that 87 percent of employees surveyed feel disengaged at work, with 38 percent experiencing excessive pressure and stress. Despite more than half of the employees having access to a structured wellness “programme” only three out of ten actually use it in practice. The generally human resources led workplace wellness programs perform poorly because they don’t always address the issue at hand. They instead choose to focus on health issues experienced outside of work, rather than looking internally at the workplace itself. The design of an office has been proven to have a material impact on the health, wellbeing and productivity of its inhabitants.

December 16, 2015

How planning can help people detach from work in the evening ⁰

by Mark Eltringham • Flexible working, Knowledge, Technology, Workplace

We all know from personal experience just how difficult it can be to switch off from work. New research published in the Journal of Organizational and Occupational Psychology suggests that the best mechanisms to cope with round the clock working include planning how to resolve incomplete work tasks. The study, conducted by Dr Brandon Smit of Ball State University suggests that the root of the problem is uncompleted tasks, especially for certain personality types. It used a questionnaire to gauge the working patterns of 103 employees pursuing 1,127 goals. It found they had more difficulty detaching from tasks that had been left uncompleted, especially when these were important. However, one group were encouraged to create plans by writing down where, when, and how they would complete these tasks. Dr Smit found they detached themselves from work more effectively than employees who did not create plans.

December 11, 2015

Global salaries will rise to highest levels for three years in 2016 ⁰

by Sara Bean • Knowledge, News, Workplace

Workers around the world will see real wage increases of 2.5 percent, the highest in three years in 2016, as pay increases combined with historically low inflation leave employees better off. The forecast issued by Korn Ferry Hay Group found that workers across Europe are set to see an average salary increase of 2.8 percent in 2016 and, with inflation at 0.5 percent, will see real wages rise by 2.3 percent. While salary rises will stay at 2.5 percent in the UK (the same as the last two years), low inflation means that real wages are to increase by 2.3 percent in 2016 – above the Western European average. In Asia, salaries are forecast to increase by 6.4 percent – with real wages expected to rise by 4.2 percent – the highest globally. In the United States, with low inflation (0.3 percent), employees will experience real income growth of 2.7 percent.

December 10, 2015

When performance management really can produce positive results ⁰

by Stuart Hearn • Comment, Knowledge, Workplace

Performance management processes have come under regular fire for being ineffective, time consuming, and quite frankly not fit for purpose. And it’s no surprise to discover exactly why employers are so justifiably disappointed in outdated performance management processes. Recent research from Towers Watson demonstrated that only 36 percent of companies consider their performance management process to be valuable, and some companies have even decided to scrap performance management altogether. While many of us don’t disagree that as a whole performance management processes aren’t producing the results that they should be, that doesn’t mean companies should be eliminating performance management from their organisation altogether. Instead, companies need to take steps to find a performance management process that gets positive results.