November 29, 2019

HR profession needs to modernise if it is to stay relevant

Following the recent Gartner study describing the unpreparedness of the HR function for the future of work, another report is exhorting managers to step things up. According to the KPMG International global Future of HR survey, close to 3 in 5 (57 percent) Human Resources executives believe that if their function doesn’t modernise its approach to understanding and planning for the future needs of the workforce, it will rapidly become irrelevant within the modern organisation. More →

October 2, 2019

The subtle ways managers sabotage their own teams

by Neil Franklin • Business, News

A new survey new research from The Predictive Index found that psychological safety is a leading factor in employee dissatisfaction with management. While there are overt ways managers undermine their own employees’s feelings of safety with practices such as bad-mouthing people or displaying favouritism, the 2019 People Management Report (registration) also reveals the subtle ways managers sabotage their teams, ultimately causing employees to quit or disengage. More →

September 6, 2019

Escaping the hell of hot desking

by Tim Oldman • Comment, Workplace design

Hot-desking is a scourge on modern work. That’s the only conclusion you will draw by reading ‘The hidden hell of hot-desking is much worse than you think’ (published in the FT on 28 July 2019) and dozens more like it that continue to appear in national media and top business titles. The piece contends that organisations are using the guise of agile working to excuse their cost-saving prerogative. In reality it is a penny-pinching ploy that “strips people of their own desk and casts them out to the noisy, chaotic wasteland of shared work spots,” or so we’re told. More →

August 30, 2019

Shaping the workplace of tomorrow

by Richard Glückman • Comment, Technology, Workplace design

The workplace, as we know it, is rapidly evolving and the role of the traditional office is changing. In fact, what current trends are pointing towards is that the whole work culture is shifting, with the employee experience becoming equally important as consumer needs. The new norm of the workplace is being flexible, dynamic, and versatile – yet, more often than not, companies lag behind in providing the right tools to support these trends. We can often see a significant gap between what the workforce needs and what the workplace offers. More →

August 15, 2019

Reasons to be agile, part three

by Sarah Booth • Comment, Workplace design

The Agile Manife st o, published in 2001, signalled a shift in approach to workplace design as well as technology. Though the document was conceived as a guide to speeding up software development, its contents have gone on to inform how organisations think and operate in ways that extend far beyond IT. “Build projects around motivated individuals. Give them the environment and support they need, and trust them to get the job done.” That’s the fifth of 12 ‘principles’ in the manifesto. More →

August 8, 2019

Chris Moriarty seizing the opportunity in the Workplace Innovator podcast

by Mike Petrusky • Facilities management, Podcasts

The latest Workplace Innovator podcast features Chris Moriarty, Director of Insight and Engagement at the Institute of Workplace and Facilities Management. He is responsible for the research, policy, marketing, sales and engagement functions at IWFM where he focuses on creating thought leadership and tools to support workplace and facilities management professions as well as putting in place the strategies to better engage with the wider community. More →

July 16, 2019

The workplace of tomorrow redefined by learning and AI

by Jayne Smith • Flexible working, News, Technology, Workplace

Unily has released a report analysing the trends and issues shaping the workplace of tomorrow. The report, ‘Future of the Workplace 2030+’, has been co-created with the futurist Anne Lise Kjaer, a regular on the TED Talks circuit best known for the book The Trend Management Toolkit. Looking at the transformation of our working lives over the next 10 years and beyond, the report explores both the challenges and the opportunities as companies prepare for a new wave of technological advances and a new generation of workers. It sets out specific challenges including how to incorporate Generation Z in the workplace, integrate new technology and face greater scrutiny of organisational values. It also suggests that new jobs will emerge such as ‘Vice President of No’, ‘Professional Rebel’ and ‘Ideas Broker’. More →

June 6, 2019

In defence of open plan office design

by Elizabeth Mixson • Features, Workplace design

Noisy, distracting, toxic and disastrous. These are just a few words that have been used to describe open plan office layouts. Though the open office layout model was originally conceived to promote collaboration, innovation and stronger workplace relationship, if recent press is to be believed, it’s had the opposite effect at many companies. More →

March 21, 2019

Interiors are not enough to win the war for talent

by Ben Capper • Comment, Workplace design

I often refer to Google and Facebook in my blog, due to their influence on workplace design. Many consider them to be workplace interior’s holy grail. But today’s big employers are competing with one another on a much broader set of principles. Cool interiors alone just won’t cut it. Zürich, like many European cities is home to a large number of global brands, with bustling financial services and tech sectors. I regularly hear of people with multiple job offers taking a job with a lower salary, rather than accepting a role in a company that doesn’t reflect their ideals. This decision can be influenced by office design and facilities, career development options, corporate culture and much more. More →

February 26, 2019

Digital and mobile tech at work is still not being used to full advantage

by Sara Bean • AI, Facilities management, News, Technology, Workplace

Just a third of businesses are using mobile technologies for their administration tasks, and as organisations struggle to digitise, many employees admit to finding pen and paper simpler to use. The vast majority (91 percent) of workers still prefer to use a desktop or laptop for administrative tasks, according to the research commissioned by ABBYY, as only one third (35 percent) use mobiles for admin, despite 43 percent of workers wanting to use it for this purpose. Millennials in particular are keen to use mobiles, with 55 percent wanting to use mobiles for admin – yet only 43 percent currently do. Older generations are also open to using mobile for admin, with 35 percent of Gen X currently doing so, and 41 percent wanting to. However, it’s clear that some employees are finding the latest technologies, such as mobile, too difficult to use – 28 percent still want to use pen and paper for admin tasks, as 46 percent find it simpler than other means. Desktop still runs the workplace in the UK, regardless of today’s remote working climate. Almost half of workers (48 percent) use a desktop or laptop because it’s easier, and 41 percent because it’s faster.

February 14, 2019

Digital transformation requires more than just new technology

by Arnab Banerjee • Comment, Technology

Digital transformation has been a priority for businesses for many years, primarily to benefit from the opportunities presented by a mix of digital technologies and their impact across all aspects of society. Customer-facing functions such as sales, marketing and procurement, in their quest for new revenue sources and information-powered ecosystems of value, have led the way on digital transformation, while HR has historically taken a back seat. But in order for the entire organisation undergoing transformation to work together holistically, HR needs to take the lead and embed a digital DNA within the organisation.

January 23, 2019

Work’s not working; to be productive we need to get creative

by Zoe Humphries • Comment, Workplace design

Productivity in the UK workforce is dropping; output per hour fell 0.4 per cent in the last quarter of 2018 compared with the previous and grew just 0.2 per cent on the third quarter of 2017, according to the Office for National Statistics. Yet the UK workforce log the longest hours in Europe, working 42.3 hours per week on average. Clearly something isn’t lining up. So we must surely ask the question, what is going wrong and what can we do to improve the situation?