Search Results for: employee satisfaction

Poorly designed and managed workplaces costing the UK over £70 billion a year, report claims

Poorly designed and managed workplaces costing the UK over £70 billion a year, report claims

A new report suggests that the quality of workplace environments could have a significant impact on the UK’s economic performance.A new report suggests that the quality of workplace environments could have a significant impact on the UK’s economic performance. According to a new report published by facilities management company MITIE, ineffective workspaces may be costing the economy up to £71.4 billion in GDP each year. The study claims to highlight how various physical and environmental workplace factors can affect employee productivity. (more…)

Office utilisation reaches equilibrium, and demands a rethink of workplace strategy

Office utilisation reaches equilibrium, and demands a rethink of workplace strategy

The British Council for Offices (BCO) has published a new report which claims that while office utilisation rates have stabilised, there has been a fundamental shift in how offices are usedThe British Council for Offices (BCO) has published a new report which claims that while office utilisation rates have stabilised, there has been a fundamental shift in how offices are used, with major implications for developers, investors and occupiers. The report, authored by Nigel Oseland of Workplace Unlimited, shows that the long-standing benchmark of 80 percent office utilisation is no longer fit for purpose. Post-pandemic data suggests a more realistic, but nevertheless conservative, figure of 66 percent equating to an effective density of 15 sq. m per occupant, up from the previous 12.5 sq. m. This recalibration reflects a maturing flexible working model that empowers organisations to right-size their space, reduce waste and enhance employee experience. With high-profile organisations in financial services and the public sector under the spotlight for space misalignment, the report offers timely, evidence-based guidance for the sector. (more…)

New study suggests AI could be the key to workplace wellbeing

New study suggests AI could be the key to workplace wellbeing

A new report from audio brand Jabra, in collaboration with The Happiness Research Institute, claims that daily users of artificial intelligence tools are more likely to report higher levels of workplace wellbeing.A new report from audio brand Jabra, in collaboration with The Happiness Research Institute, claims that daily users of artificial intelligence tools are more likely to report higher levels of job satisfaction and optimism about their working lives. The study, Work and Wellbeing in the Age of AI [registration] is based on a survey of over 3,700 knowledge workers across 11 countries, including 360 in the UK. According to the report, UK respondents who use AI tools daily, referred to as “AI Advocates”, were 31.5 percent more satisfied in their jobs than those who do not use AI regularly. The researchers describe this figure for overall workplace wellbeing as being more than twice the global average difference between regular and infrequent AI users. (more…)

How BPO enables business flexibility in rapidly changing global markets

How BPO enables business flexibility in rapidly changing global markets

What was once viewed as a cost-cutting tool, BPO has evolved into a strategic advantage, providing businesses with the flexibility they require to remain competitive and resilient during volatile periods.Global markets are changing at an unprecedented rate due to economic uncertainty, shifting consumer behavior, and technological breakthroughs. Businesses must be agile and able to adapt to market changes. This is where Business Process Outsourcing (BPO) comes in. What was once viewed as a cost-cutting tool has evolved into a strategic advantage, providing businesses with the flexibility they require to remain competitive and resilient during volatile periods. (more…)

Not waving but drowning. People feel optimistic about the use of AI in the workplace … and swamped by it

Not waving but drowning. People feel optimistic about the use of AI in the workplace … and swamped by it

As the use of AI in the workplace continues to rise, new research from Henley Business School reveals that while optimism about AI’s potential is on the rise, so is the feeling of being overwhelmed by its rapid developmenAs the use of AI in the workplace continues to rise, new research from Henley Business School reveals that while optimism about AI’s potential is on the rise, so is the feeling of being overwhelmed by its rapid development. A poll of 4,640 adults across nearly 30 major sectors, commissioned by The World of Work Institute at Henley Business School, reveals that over half (56 percent) of full-time professionals feel optimistic about AI advancements, yet 61 percent admit they are overwhelmed by the pace of change. (more…)

Negative feelings about work continue to grow, especially for managers

Negative feelings about work continue to grow, especially for managers

People are becoming increasingly disengaged from work at a time when technological change is demanding more from them than everThe State of the Global Workplace: 2025 Report from Gallup frames a stark warning to business leaders and policymakers: people around the world are becoming increasingly disengaged from work at a time when technological change is demanding more from them than ever before. As artificial intelligence (AI) accelerates across industries, transforming everything from operations to communication, the human foundations of the workplace—employee engagement and wellbeing—are showing signs of deep strain. (more…)

Far from lightening the load, could AI lead to burnout?

Far from lightening the load, could AI lead to burnout?

The idea of AI being able to lift some of the daily administrative burden off employees is appealing and it’s certainly a large part of the sales pitch of AI tech suppliers. But will it work?When speaking to leaders about the integration of AI into their businesses, one positive repeated to me in every conversation is ‘AI will lighten the load’. Workplace wellbeing is a recognised priority, with most businesses and organisations seeking to minimise stress and burnout and, ultimately, reduce costly sickness absence. The idea of AI being able to lift some of the daily administrative burden off employees is appealing and it’s certainly a large part of the sales pitch of AI tech suppliers. But will it work? (more…)

Only half of Europeans say they work in psychologically healthy workplaces

Only half of Europeans say they work in psychologically healthy workplaces

Only a little over half of employees across Europe believe they work in psychologically healthy workplaces, according to a new pollOnly a little over half of employees across Europe believe they work in psychologically healthy workplaces, according to a new poll from Great Place To Work [registration]. The research, which surveyed nearly 25,000 employees across 19 countries, highlights significant disparities between industries and regions, with the UK falling slightly below the European average. The authors argue that, while many organisations have recognised the importance of fostering mentally healthy workplaces, the survey suggests that progress remains slow. (more…)

Will AI really lighten the load to reduce burnout and improve our wellbeing?

Will AI really lighten the load to reduce burnout and improve our wellbeing?

The idea of AI being able to lift some of the daily administrative burden off employees is appealing as a measure against burnout. But will it work?When speaking to leaders about the integration of AI into their businesses, one positive repeated to me in every conversation is ‘AI will lighten the load’. Workplace wellbeing is a recognised priority, with most businesses and organisations seeking to minimise stress and burnout and, ultimately, reduce costly sickness absence. The idea of AI being able to lift some of the daily administrative burden off employees is appealing and it’s certainly a large part of the sales pitch of AI tech suppliers. But will it work? (more…)

Outdated offices are sabotaging ‘return to office’ policies

Outdated offices are sabotaging ‘return to office’ policies

The debate over whether to return to the office or sustain a remote team has become one of the most significant workplace discussions in recent yearsThe debate over whether to return to office work or sustain a remote team has become one of the most significant workplace discussions in recent years. Companies are struggling to balance remote and in-office work, yet strict return-to-office (RTO) mandates are failing to deliver the intended results. While many assume the COVID-19 pandemic was the advent of hybrid work models, in reality, many businesses had already begun adopting flexible work arrangements before the pandemic accelerated the shift to remote working. (more…)

Hybrid working businesses say they are more optimistic about their future profitability

Hybrid working businesses say they are more optimistic about their future profitability

A new poll from flexible office provider International Workplace Group (IWG) claims that businesses operating with a hybrid working model are significantly more optimistic about growthA new poll from flexible office provider International Workplace Group (IWG) claims that businesses operating with a hybrid working model are significantly more optimistic about growth in the year ahead than those which do not offer employees flexibility about where they work. This follows a spate of so-called return-to-office-mandates from major corporates including Amazon and WPP. A study of more than 500 CEOs and senior business leaders by  found that 69 percent of businesses offering hybrid working had a positive outlook for 2025 compared to 44 percent of non-hybrid companies. (more…)

Five predictions for how the public sector will tackle challenges and lead digital transformation in 2025

Five predictions for how the public sector will tackle challenges and lead digital transformation in 2025

widespread skills shortages and legacy IT systems within the public sector remain an obstacle to digital transformationThe UK government is committed to modernising and becoming tech-first, but widespread skills shortages and legacy IT systems within the public sector remain an obstacle to digital transformation. While we are seeing steps to digitise, and the £2bn set aside to improve IT across the NHS is a good case in point, capital investment is only one part of the puzzle. As we look to the new year, we can expect the public sector to continue to face challenges in keeping pace with technology innovation, particularly in adopting AI and cloud solutions, combating talent gaps, and modernising workflows. (more…)