Search Results for: employee satisfaction

March 14, 2019

Neither bosses nor staff feel confident about future UK business environment

by Sara Bean • AI, News, Technology, Workplace

Two new reports published this week, show a lack of confidence amongst employers and employees within the UK business environment. The latest data in Gartner’s Global Talent Monitor report shows employee confidence in near-term business conditions and long-term economic prospects reaching an index score of 55.6 for the last quarter of 2018, a decline of 7.5 percent from an index score of 60.09 in 3Q18. These results follow a worldwide trend that has seen global business confidence sink to its lowest point since the fourth quarter of 2017. Meanwhile a survey of business leaders in the UK by management consultancy Lane4 found that bosses do not feel prepared to lead through future challenges like artificial intelligence and political volatility. (more…)

February 22, 2019

When assessing workplace strategy: we should always test rather than guess

by Franklin Becker • Facilities management, Features, Workplace design

Would an investor plow millions of dollars into a stock and never bother to track how the investment does? Of course not. Nor would they confuse the expected return on investment (ROI) with the actual results. We don’t guess about financial investments. We don’t base investment decisions on what some stranger does or how they say they’ve done. So why then, do many of the largest companies in the world invest millions of dollars in buildings or renovating their workplaces and never even bother to measure results. Why are they so willing to copy the unproven workplace strategy of others? Why are they satisfied with projected results, rather than measuring how their investments actually perform? (more…)

February 21, 2019

Why the gender pay gap is an enduring challenge for many organisations

by Heejung Chung • Comment, Workplace

In April of 2018, large companies with over 250 employees were obliged to report their gender pay gap for the first time. Headlines that week were dominated by some of the surprise and shock of the extent to which women were paid less in majority of the companies reported, while for many women it just confirmed our hidden beliefs. There was a slight optimism, however, that there can only be progress. However, many companies who are reporting their new pay gap for this year show that rather than progress, many have increased their gaps. Why is this the case?

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February 7, 2019

Maybe the time has come to shoot the workplace messenger

by Rob Harris • Comment, Flexible working, Wellbeing, Workplace design

I spent some time with Frank Duffy recently, releasing a stream of memories of working with him, first as an employee at DEGW during the 1980s, and then as a client while directing developer Stanhope’s research programme during the 1990s. Along with his long-term business partner, John Worthington, and thinkers including Franklin Becker, Gerald Davis, Michael Joroff and Jack Tanis, to name a few, Frank helped sketch out the grand scheme of what we now call ‘workplace’. Much of the work of their successors has involved filling in the matrix of detail within the grand scheme. But further reflection has caused me to ask whether, in filling in the finer details, we have recently somehow lost our way. Are we, the ‘workplace profession’, instead of standing on giants’ shoulders, now just pandering to fads and fancies? Or, even more radical, might it be that ‘workplace’ is now done, and that we’ve run out of meaningful things to say? (more…)

January 14, 2019

Government and employers unite to kick-start stalled flexible working

by Neil Franklin • Flexible working, News

The Flexible Working Task Force, a partnership across government departments, business groups, trade unions and charities, has today launched a campaign to increase the uptake of flexible working. Members of the task force are collectively using their ability to reach and influence hundreds of thousands of employers to encourage them to advertise jobs as flexible by using the strapline Happy to Talk Flexible Working in their job advertisements, regardless of level or pay grade.

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December 6, 2018

Constant switching between tasks kills productivity

by Neil Franklin • News, Wellbeing, Workplace

A new report claims that the modern habit of switching constantly between tasks is draining productivity. In a study of live desktop activity, the results suggest employees are forced to switch between up to 35 job-critical applications nearly once a minute – or more than 1,100 times every day – adding unnecessary complexity that reduces efficiency and frustrates workers. The study from Pegasystems analysed nearly 5 million hours of desktop activity of operational support employees – who primarily perform routine back office, data entry, or contact centre tasks – at Global 2000 companies from January to September 2018.

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December 4, 2018

Half the UK workforce believes their employer does not understand them

by Sara Bean • News, Wellbeing, Workplace

Fifty percent of UK employees feel their employers don’t understand them or their potential – higher than the European average of 46 percent according to a study of over 2,000 workers across the UK, France, Germany, Italy and the Netherlands from ADP. The research found that 40 percent of UK workers are unhappy with the quality of leadership, with only France reporting slightly higher figures, where 52 percent saying they feel misunderstood by their employer. This was followed closely by Italy (48 percent) and Germany (46 percent), while the Netherlands reported the most positive results with only a third stating such feelings (35 percent). However, UK and European employees are more likely to feel their direct reports understand them better, with 61 percent reporting that their managers know and support them, and want to see them succeed. This shows that those working more closely together enjoy better relationships, which in turn is likely to lead to better quality of work and greater productivity. The lesson for businesses is that close relations between all staff, regardless of seniority, matter.

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November 30, 2018

Business confidence linked to attitudes towards digital transformation

by Mark Eltringham • News, Technology

A report published by Vodafone suggests there is a clear link between digital transformation and levels of business confidence in the UK. 79 percent of business leaders say digital transformation is a strategic priority and are keen to exploit its full potential. Organisations that prioritise digital transformation are also more confident about future growth. Of those business who see digital as a low-priority, only 17 percent are very confident about their future growth; for those who see digital transformation as a high-priority, this figure almost triples to 50 percent. The Digital, Ready? report surveyed 2,001 business leaders across the UK, from sole traders through to large enterprises and the public sector. It found that a fifth have already successfully implemented digital transformation projects; and more than half believe they are making good progress (53 percent). 69 percent recognise that their organisation will not survive if they fail to embrace digital transformation.

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November 30, 2018

Business leaders are failing to drive disruptive technological change

by Neil Franklin • News, Technology

One in three (34 percent) employees believe a robot would be better at decision making than their boss if it had access to the right business intelligence. This is according to the Advanced Trends Report 2018/19, which also reveals that there is no clear leader driving technology change across UK businesses. Just 35 percent of C-Suite/Managing Directors are said to be driving technology change, while 51 percent believe responsibility falls to IT, followed by finance (19 percent) and marketing (13 percent). It perhaps comes as no surprise, then, that 59 percent of employees think less than half of people in their organisation are ready to adopt new technology to change the way they work.

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November 15, 2018

Majority of office workers discontented with workplace environment

by Sara Bean • Facilities management, Workplace, Workplace design

The vast majority (97 percent) of office workers in UK feel frustrated by their workplace environments, with many feeling the need to escape office life as a result. A new report from Staples has discovered that one-in-five (22 percent) end up browsing LinkedIn job ads for something better when they’re frustrated. As a result, job-hopping is prolific, with workers now predicted to have 11.7 jobs between the ages of 18 and 48. The expectation that the grass must be greener elsewhere is leaving most thinking about switching jobs. However, when they do end up jumping ship, many just experience a short-term fix. According to the study, a third (37 percent) get frustrated in their new office before the end of their first six months. The majority of office workers say they seek fulfilment (89 percent) at work, and for most (77 percent), the quality of their office workspace is a contributing factor in how fulfilled they feel.

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November 6, 2018

Employers struggle to understand what motivates people in new generation of megacities

by Neil Franklin • Cities, News, Workplace

Mercer has published the results of an extensive study that examines the needs of workers in the world’s fastest-growing cities across four key factors – human, health, money and work. The study provides insight into the motivations of workers against the backdrop of fierce competition for their talent. The study, People first: driving growth in emerging megacities (registration required), is based on a survey of 7,200 workers and 577 employers in 15 current and future megacities across seven countries, namely Brazil, China, India, Kenya, Mexico, Morocco and Nigeria. As defined by the United Nations, these 15 cities will have a combined population of 150 million people by 2030 and share strong, projected GDP.

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October 26, 2018

We need to move on from the stigma of mental health to finding solutions

by Gary Helm • Comment, Wellbeing

Just as in physical health, everybody has a level of mental health. And while companies have begun to offer corporate gym membership discounts, bowls of fruit around the office, monthly massage and investment in huge amounts of ergonomically supportive furniture to try to assist their colleagues in maintaining a good level of physical health, few seem to be getting to grips with their colleagues’ mental wellbeing, despite the reality that they are dealing with huge numbers of employees who struggle.