Search Results for: employee satisfaction

Focus on the wellbeing of the occupants of the office, not that of the building

by • Comment, Facilities management, Wellbeing, Workplace

The design of the office has a big impact on health and wellbeingIf you ask a typical corporation about their real estate strategy you will most probably hear a lot about rationalisation, minimising cost and synergy. Real estate strategy should include all these but a cost-cutting approach can be very short-sighted. Staff costs usually account to about 90 per cent of the business operating cost, while any improvement in staff’s productivity will have a stronger and more positive outcome than any cost saving on a building. The recently released World Green Building Council (WGBC) report Health, Wellbeing & Productivity in Offices developed with the support of JLL, Lend Lease and Skanska, clearly shows that the design of an office has a strong impact on the health, wellbeing and productivity of its occupants. It describes the impact of acoustics, interior layout, look & feel, amenities, air quality, thermal comfort, location, daylight and user control on occupants. But it doesn’t stop there.

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Workplace Week focuses on the office and individual productivity in all its forms

by • Events, Facilities management, Flexible working, Workplace, Workplace design

1KP_4971The holy grail of improving people’s productivity was the focus of this year’s Workplace Week, which took place last week from 3-7th November and raised more than £12,500 for Children in Need. The annual event organised by AWA and designed as a celebration of workplace innovation, included visits to 11 workplaces showcasing the latest techniques to get people performing at their very best, a day-long convention and a series of Fringe events. Andrew Mawson, who heads up AWA, opened the convention by setting the discussion in context. “We have maximised asset productivity by getting more people into buildings, and therefore working a building harder. But we need to focus on human productivity. If each organisation could make each person just 5 per cent more productive, that would have a major impact both on that organisation and the wider economy. In the knowledge economy we need to get the very best performance out of each and every brain on the payroll and to create the conditions that consciously support that.

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Employers unready to meet demand for flexible working in UAE, claims report

by • Flexible working, News, Workplace

flexible workingAccording to a new survey from YouGov and Citrix, office workers in the United Arab Emirates are almost universally aware of the benefits of flexible working and increasingly demand it from their employers. Yet under a quarter of organisations ‘encourage and enable’ employees to work away from their main place of work routinely.  The report claims that 94 percent of the 800 UAE office workers who took part in the study say they would feel less stressed, be more productive and achieve better balance between work and family responsibilities if they were given the freedom to work flexibly outside of the office. As a result, demand for flexible working has increased by 20 per cent since an equivalent report in 2013, with many UAE workers also indicating that the ability to work from anywhere would significantly increase their job satisfaction. In contrast, only 23 percent of the businesses surveyed fully ‘encourage and enable’ employees to work from anywhere, using any device.  (more…)

Two thirds of the world’s workers would move to another country to find a better job

by • Knowledge, News, Workplace

Publication1Almost two thirds of job seekers worldwide say they would be willing to move abroad for work, a ‘startlingly high proportion’ that says a lot about the evolving marketplace for talent, according to a new study by The Boston Consulting Group (BCG) and The Network, a global alliance of more than 50 recruitment websites. The report claims that the proportion of people willing to seek a better job abroad is particularly (and unsurprisingly) high in developing and politically unstable countries. But there is also a very high willingness to work abroad for workers in countries that don’t face such challenges. For example, more than 75 percent of survey respondents in Switzerland, more than 80 percent of respondents in Australia, and more than 90 percent of respondents in the Netherlands say they would consider moving to another country for work, according to the report, Decoding Global Talent: 200,000 Survey Responses on Global Mobility and Employment Preferences, and their preferred destinations are London, New York and Paris.

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We’ve long had ‘overwhelming evidence’ for the link between office design and productivity

by • Comment, Facilities management, Workplace, Workplace design

office designPerhaps the most widely reported news from the world of workplace over the last couple of weeks has been the analysis from the World Green Building Council that links office design with productivity and wellness. And the two words from the report that have featured most commonly in the associated stories’ headlines have been ‘overwhelming evidence’. While this has been repeated as if it’s some kind of revelation, the truth is that we have had compelling and overwhelming evidence for many years, and barely a year goes past without some study or other making the same point in no uncertain terms. Each report merely serves to raise a more interesting question; given the sheer body of work linking the workplace with productivity (and happiness and motivation and so on), why does the argument still need to be made?

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Universal application of open plan has led to global privacy crisis, claims report

by • Flexible working, News, Workplace design

open planA major new report from office furniture maker Steelcase claims that the universal provision of open plan offices means that organisations are facing an unprecedented privacy crisis with their employees. The claim is based on international research carried out by market researchers IPSOS and the Workspace Futures Team of Steelcase which found that a remarkable 85 percent of people are dissatisfied with their working environment and cannot concentrate. Nearly a third (31 percent) now routinely leave the office to get work done in private. The authors of the report claim that this does not mean a reversal of the decades long shift away from cellular offices but rather a move to create offices that offer a range of work settings to give people a choice of where and how to work. More than 10,000 workers across 14 countries were questioned about their office environments and working patterns.

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Office planting improves workers’ quality of life and productivity finds study

by • Environment, Facilities management, News, Workplace design

Office planting improve office workers’ quality of life and productivity finds studyClaims by office designers and suppliers that office planting has wider health benefits for occupiers than just making the place look more attractive have been given a boost in a new academic study which provides some empirical evidence.  In the first field study of its kind, researchers found enriching a ‘lean’ office with plants could increase productivity by as much as 15 per cent. The study, which involved academics from the University of Exeter; the University of Groningen in The Netherlands, and the University of Queensland, Australia examined the impact of ‘lean’ and ‘green’ offices on staff’s perceptions of air quality, concentration, and workplace satisfaction, and monitored productivity levels over subsequent months in two large commercial offices in the UK and The Netherlands. It concludes that ‘green’ offices with plants make staff happier and more productive than ‘lean’ designs stripped of greenery. (more…)

What is expense management costing you and your business?

by • Comment, Workplace

Brown envelope cashTime is money.  That’s why organisations are placing an ever-growing emphasis on improving productivity and streamlining administrative processes to encourage employees to focus on value-added activities. So I’m staggered by how many otherwise forward-thinking companies are still reliant on old-fashioned, paper-based expense management processes.  Expenses are an obvious time-sink for claimants themselves and  is often portrayed as a dull task; but badly managed expense processing costs employees and businesses money. A survey conducted by Access aCloud has discovered that employees are losing £45 a year owing to interest charges due to the waiting period of reimbursement – with a collective £2.1 billion lost by 46 million workers each year. In the UK, the average waiting time for expenses to be paid is 3.3 weeks. However, the survey revealed that over 20 per cent of people spend 6.3 weeks chasing their employer for their claims to be paid. (more…)

Office design should meet the basic human needs of workers, claims report

by • Facilities management, Furniture, News, Workplace design

office design at Google ZurichDesigners can install sleep pods, slides and play areas in an effort to create a cool office, but the problem is that for every renowned Google campus are countless stuffy offices with fluorescent lighting and cramped, crowded conditions.  When you drill right down to it office workers want those responsible for office design to meet their basic human needs; with more natural light, effective heating and air conditioning and the better use of office space. This is according to the results of a survey by Steelcase of more than 800 office workers across the UK to mark the beginning of Clerkenwell Design Week. It found that despite British workers appreciating the latest technology and high-quality office design, better lighting and more control over temperature settings would be a big step forward towards their dream office.

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Spending on office furniture becomes a US political football

by • Comment, Furniture, Public Sector, Workplace design

Uncle Sam MoneyWe’ve mentioned this before but when it comes to riling those who see public sector spending as inherently wasteful, nothing gets their backs up quite so much as the buying of lightbulbs and office furniture. You can come up with your own theories on why that might be (and I hope you do), but it’s been proved yet again as Fox News and other right wing commentators and media in the US have risen up in moral indignation at the news that the Internal Revenue Service has spent $96.5 million on office furniture and refurbishment during the last five years of the Obama administration. Now of course, this is just the touchstone for griping about government spending in general and Barack Obama in particular, but the US is clearly not alone in having an issue with office furniture purchases and you have to wonder exactly why this is.

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Workplace design, Facebook likes and the need of companies to be your friend

by • Comment, Environment, Facilities management, Workplace design

Facebook_like_thumbCompanies put an awful lot of time and money into getting people to like them on social media these days. While it would be easy to see the like button on Facebook as the primary conduit for this corporate neediness, but it cuts across many aspects of the ways in which companies work, including their relationships with employees and the ways in which they develop new forms of workplace design and management. This is most evident in the tech palaces which are aimed at the same digital natives that firms habitually target with their online marketing, but the need to make customers and employees friends of the business cuts across a wide range of sectors. The workplace is yet another channel of communicating chumminess, and it offers many of the same challenges as social media.

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Employers that fail to act on engagement findings ‘demotivate staff’

by • Knowledge, News, Workplace

Employers that fail to act on engagement findings may demotivate staffWhen carrying out employee engagement surveys, employers are not asking the right questions that pinpoint exactly what actions need to be taken. This often results in a failure to act on their findings, which can then lead to higher levels of dissatisfaction amongst staff who have shared their thoughts without seeing any outcome. This is according to a review by software specialist Head Light, which has identified 12 factors which fundamentally impact on how people feel about their work and their employer. These are: wellbeing; motivation; reward and recognition; involvement; autonomy; teamwork and collaboration; purpose and meaning; relationships; trust; career/personal development; communication and performance management. It claims that engagement can be improved at each level of an organisation by asking employees about these 12 factors and then providing senior executives, line managers and individuals with a personalised list of manageable actions. (more…)

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