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The latest Insight newsletter is now available to read online

workplace insight newsletterIn this week’s issue; the UK takes a leading role in the development of the Internet of Things and the government publishes a guide to digital economy clusters; news that Europe’s commercial property market ‘sizzled’ during 2014 while a report suggests city leaders are the main obstacles to the implementation of urban infrastructure. Mark Eltringham derides more attempts to define the workplace of the future; Sara Bean warns that employers need to consider whether their workplace has an inclusive design; and as the winners of the first ever employee engagement awards are announced research reveals the cost of disengaged employees. Sign up to the newsletter via the subscription form in the right hand sidebar and follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

Flexible workers returning to the office to re-engage with employers

Publication1Research by office furniture maker Steelcase claims to show that the cost of disengaged employees is having a major impact on the performance of businesses. As a result many are now encouraging staff to spend more time in the office and working alongside colleagues as a way of re-engaging them. The report claims that in the UK only 83 percent of employees say they are disengaged at work with just 17 percent claiming to be actively engaged, compared to 30 percent in the US. This level of disengagement should be of serious concern for organisations, according to Catherine Gall, Director, Design Alliances for Steelcase.”Speaking at the HR Directors summit in Birmingham this week, she said: “The impact of employee engagement – or the lack of it – cannot be underestimated. It is a global issue and is affecting a wide range of companies.”

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Staff calling in sick could be a symptom of management malaise

If your office seems strangely quiet this morning it might be due to the fact today is ‘national sickie day’. The first Monday in February is the day of the year which traditionally sees the highest number of workers calling in sick. It’s been argued that many of these people could in fact be looking for a new job, but whether your staff are sick or on a job interview, these absences may be indicative of a deeper problem, and it in all probability lies with the quality of their managers. According to recent research, one in seven people (16%) have had to take sick leave due to a bad manager and a fifth of people would turn down a job offer if their new manager had a bad reputation. The research also found that those who find themselves being poorly managed are more likely to take radical action and leave a job than tackle the issue with their HR department.

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Political focus on regulation misses real workplace issues, says CIPD

Politician's focus on regulations ignore the real workplace influencers says CIPDOne of the key policies of the Coalition Government is its Red Tape Challenge, intended to ‘roll back’ as many ‘restrictive’ employment regulations as possible. Such deregulation has been lambasted by the Labour party for its negative effect on employer / employee relations and workplace performance. As the parties gear up for the election May this argument looks set to intensify. Yet according to a major new report from the CIPD, Employment Regulation and the Labour Market, neither approach is likely to have any impact on UK labour market outcomes, suggesting there isn’t a case for the next Government to either deregulate or strengthen employment rights. Instead, the CIPD is urging policymakers to focus efforts on improving productivity through a much stronger focus on workplace practices, increasing awareness of existing rights and enforcing them more effectively.

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British workers suffer in silence in noisy office environments

Hanging onNew research from Avanta Serviced Office Group claims that noise in the office environment is severely damaging the productivity of British businesses. The study of more than 1,000 UK office workers found that although over 80 percent of employees claim to being regularly distracted by noise in the workplace, fewer than half complain about it. Instead around a third admit they simply take themselves somewhere quieter such as their homes or a cafe or library. The study also identifies the distractions that bother people the most, most deriving directly from their colleagues including overheard conversations, ringtones, loud eating habits, whistling, music and even people talking to themselves. Compared to these human sources, the racket generated by inanimate objects features low down the list of irritants.

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Wellness programmes may be causing more problems than they solve

wellness backfiresFar from making employees healthier, a corporate focus on their wellness may actually be making them unhappier and more prone to illnesses. That is the conclusion of a new book published by two researchers at Cass Business School and Stockholm University. In the book, The Wellness Syndrome, the authors Andre Spicer and Carl Cederström claim that the fixation with monitoring wellbeing and initiating wellness programmes may be having the obverse effect to that intended. The book argues that an obsession with wellness obliges some people to pretend to be happy at work, even when they are not and that the pressure to fit with a corporate notion of what constitutes a ‘well’ person makes them depressed and anxious that they will be labelled by their employer and colleagues if they don’t fit an ideal.

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Employers over-estimate levels of staff happiness and engagement

 Employers over-estimate levels of staff happiness and engagementNearly half (46%) of employers believe their company is a great place to work compared with less than a third (31%) of staff, and UK staff have alarmingly low energy levels, a new survey has revealed. The data from MetLife’s UK Employee Benefits Trends Survey shows how highly employers rate recruitment and retention. Forty percent of UK companies say they will be affected by talent shortages over the next year and their key benefits challenges are retaining (41%) and hiring talent (37%). However, the greatest recruitment and retention challenge is the gap between employer and employee views. Although 32 percent of employees say they are loyal to their employer – just 22 percent believe their employer is loyal to them. In contrast 39 percent of employers’ believe their employees are loyal and 40 percent believe they are loyal to employees.

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How well designed office hives can foster swarm intelligence

sourceimageA beehive in your back-garden is hardly ideal, nor is stumbling across an ants’ nest while searching for a picnic spot. However, these swarms have become the inspiration for a revolutionary new way of working. Swarm intelligence describes how a group of people find effective solutions to difficult problems and their ability to adapt automatically to changing environments and work as a team of equals. To get the full benefits of swarm intelligence, we need to make sure that our offices have areas where staff can collaborate. There can be no rigid structures or process chains that ideas have to go through. The flow of knowledge shouldn’t be restricted. It should be allowed to flood through our businesses and offices and take no account of whether the people sharing knowledge, ideas and opinions have been with a company for five days or five years.

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Messy offices really are far less productive than those with clear desk policies

Messy offices really are far less productive than those with clear desk policiesI used to have a boss whose solution to dealing with all his paper-based correspondence was to simply let the detritus build up. When he couldn’t see  his desk any more, he would draw his hand across the desk and dump the whole lot into the bin. Invariably he’d miss something important and would often have to search the bin to find an important letter, invoice or memo. I had another boss who ate so much food over her keyboard that it had to be taken away and cleaned – a disgusting job, according to my colleagues in IT. So despite reading with some cynicism that a cleaning company has published new research which proves offices that cut corners on cleaning, or allow employees to work in messy, disorganised surroundings, are far less productive than clean, well-ordered offices; I must agree it shows the benefits of a clear desk policy .

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Flexible working improves the quality and quantity of sleep

Flexible working improves the quality and quantity of sleep

Flexible working

Morning Sun by Edward Hopper

Giving employees more control over their work schedules may help curb sleep deficiency, according to health researchers in the US. A team led by Orfeu M. Buxton, associate professor of bio-behavioural health at Penn State University set out to explore the question of whether family-friendly work practices and other forms of flexible working had any impact on the quantity and quality of sleep. They results are published this month in the journal Sleep Health. Of the nearly 500 employees from an IT company surveyed over a period of a year, the researchers found that employees who were able to enjoy more control over their working day also enjoyed an average of eight minutes more sleep per night than those with rigid working hours. The research also found that participants’ perceptions of their sleep quality also improved.

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Good communication is essential to ensure workplace health and safety

health and safetyLast week the HSE marked its 40th anniversary with a series of warnings about the continuing importance of maintaining health and safety. While the number of people killed at work has fallen dramatically since the HSE was launched, it’s important employers don’t get complacent. A lack of education among the workforce about the adequate measures to take when considering health and safety can still make a huge difference. Good communication is vital, so provide in depth, yet cohesive and easy to follow Health and Safety guides, including useful information like fire blanket locations, fire exits, what to do in an emergency and emergency phone numbers which are handed out to all employees. Regular talks about the importance of health and safety should be conducted every few months to reiterate health and safety messages.

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Study reveals grassroots appeal of flexible working and BYOD

Flexible working techThe grassroots nature of flexible working and Bring Your Own Device (BYOD) practices is revealed in a new study from Intel Security which found that over three quarters (78 percent) of employees use their own electronic devices to work while a similar proportion (79 percent) use their company-issued devices for their personal activities. The survey of 2,500 professionals worldwide also found that 40 percent of people are happy to work ‘wherever’. While firms continue to have concerns about the security implications of BYOD and an itinerant workforce, their employees are rather more confident with the overwhelming majority (77 percent) confident that their employers have taken all appropriate security measures to protect data, even though a third (35 percent) admit that they log onto unsecured public wireless networks.

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