February 12, 2018
Business leaders increasingly optimistic about benefits of artificial intelligence in the workplace
Executives at major organisations increasingly believe that pairing humans alongside machine intelligence will create a more effective, engaged, and meritocratic workplace, according to a new study released by software provider Pegasystems Inc (registration required). The authors surveyed 845 senior executives working globally across industry sectors including financial services, insurance, manufacturing, retail, telecommunications and media, and government, on the increased role of automation and artificial intelligence in the workplace of the future. The potential impact in the workplace seems to outweigh any lingering fears, the report claims. Around 69 percent of of respondents say “workforce” will refer to both humans and machine intelligence in the future. Nearly three-quarters of executives said using machines to augment human abilities would lead to increased efficiency. Over 60 percent said it could be used to improve customer service.
The future workplace will replace familiar, rigid hierarchies and departments with small, collaborative networks of teams and the lines between individual organisations and ecosystems will blur as companies increasingly cast their net wider to innovate. This is one of the predictions made in a Fujitsu-commissioned whitepaper ‘
The majority (94 percent) of workers are open to flexible ways of working such as part-time, freelance, contract, temporary or independent contract work a new report from ManpowerGroup has revealed. Coining the trend as NextGen work, the research suggests this approach to a job is a choice (81 percent) not a last resort (19 percent). Findings from #GigResponsibly: The Rise of NextGen Work – a global survey of 9,500 people in 12 countries – identifies a shift towards this new way of getting work done, and that it works for people and employers. People were asked how they want to work, what motivates them and their views on NextGen Work. More control over their schedule (42 percent), boosting their bank account (41 percent) and developing new skills (38 percent) are top reasons why this flexible kind of work is on the rise. The report also found that this flexible approach is not just attractive to Millennials, as meaningful work and employer appreciation are valued more by Boomers than any other generation. More than 80 percent of US workers say NextGen Work is a choice, not a last resort, and builds resilience for less predictable futures.
November 16, 2017
Astonishing Uber employment case could lead to fresh battles over gig economy
by Philip Richardson • Comment, Flexible working, Legal news, Technology
The latest decision in an ongoing legal battle involving the ride-hailing app, Uber, could have serious consequences for companies which operate in the ‘gig economy’. The prolonged employment tribunal case first began in 2016 with a case bought by the GMB Union. Uber drivers James Farrar and Yaseen Aslam argued that the employment status they had been assigned by Uber – namely, ‘self-employed’ – was incorrect and that they should instead be classed as ‘workers’. The change in status would mean the pair were entitled to holiday pay, paid rest breaks and the minimum wage.
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