Search Results for: leadership

July 20, 2015

Government urged to reinstate zero carbon buildings pledge

by Sara Bean • Environment, Facilities management, News, Property

More than 200 businesses from the construction, property and renewable energy industries have written to the Chancellor to reconsider the Government’s decision last week to abandon plans to introduce zero carbon buildings. In an open letter to the Chancellor, senior leaders from 246 organisations warn that the policy U-turn has “undermined industry confidence in Government” and will “curtail investment in British innovation and manufacturing”. In the Chancellor’s productivity plan “Fixing the foundations”, George Osborne unexpectedly axed the policy designed to ensure that all new homes built from 2016 meet zero carbon standards – together with a sister policy that applied to all new non-residential buildings such as offices, schools and hospitals from 2019.

July 10, 2015

UK property industry ‘lags-behind’ customer service revolution says BCO

by Sara Bean • Facilities management, News, Property

Only 1 in 5 office occupiers rate their property management service as ‘good’ or ‘excellent’, according to new research by the British Council for Offices (BCO). While two thirds of occupiers are happy with the quality of their office and three quarters perceive the quality of office space to have improved over the past 10 years, less than one in three occupiers feel the industry understands their business needs. This clear gap between customer expectation and customer experience has led the BCO to call on the industry to develop a better understanding of what a well-performing building looks like from an occupier perspective. The BCO has developed a new definition of building performance, which sets out to frame a more sophisticated approach for property owners and managers to engage with occupiers, focusing upon value and quality creation, rather than simply cost reduction.

July 2, 2015

Over half of workers feel required to work on holiday, and it’s becoming the norm

by Sara Bean • Flexible working, News, Technology, Wellbeing, Workplace

Mobile technology is acknowledged as a boon to flexible working, but can very easily spill into an unhealthy work/life balance. This is most in evidence around summer holiday time, as illustrated by the latest poll on the subject by the Institute of Leadership & Management (ILM). It surveyed more than 1,000 UK workers and managers to find that more than half of workers (61%) feel obligated to work while on leave. The ILM suggests this is the negative side effect of modern technology, as people are contactable anytime and anywhere. 64 percent read and send emails during their time off, 28 percent take business phone calls and 8 percent go into the office. Meanwhile, only 28 percent of those surveyed reported that they had had arguments with friends and family about their working on holiday, down from 37 percent two years ago, which seems to indicate that it is fast becoming the norm to be constantly switched on.

July 2, 2015

Employees prefer diverse working experiences to traditional career ladder

by Sara Bean • Flexible working, News, Workplace

Employees value a varied working experience and flexibility over traditional, linear career progression, a global study published by the Top Employers Institute claims. The Career & Succession Management Report identifies the global developments forcing employers to rethink career and succession management strategies. These include skill shortages resulting in a global competition for best talent and an increased risk of losing business-critical knowledge due to the ageing of the workforce. There is also a new generation of workers seeking diverse work assignments and flexibility, who are taking greater responsibility for their own career management, resulting in less loyalty to employers and less interest in the traditional step-by-step climbing of career ladders. The findings suggest that HR needs to move from assuring the smooth succession of leadership to concentrate more on wider long-term staff engagement and retention.

June 29, 2015

Beyond agile working: the six factors of knowledge worker productivity

by Andrew Mawson • Comment, Facilities management, Flexible working, Workplace, Workplace design

Whilst the world has focussed heavily on the asset productivity of offices over the last 30 years, reducing the cost of offices per head, often using agile working as a tool for achieving this, it’s becoming clear that the mobility afforded by the latest technology products can be used to aid Knowledge Worker productivity. Knowledge work plays an increasingly large part in the economic fortunes of developing countries. Indeed the vast majority of people working in AWA’s client organisations are Knowledge Workers. Over the last 30 years we’ve seen a gradual shift from manufacturing to service and now to knowledge based industries. Knowledge Workers are broadly speaking ‘people who think for a living’. Whilst the concept of ‘productivity’ in manufacturing and service industries is well understood it is barely understood at all for knowledge based sectors.

June 25, 2015

The healthy workplace is now a matter of public policy in the UK

by Mark Eltringham • Legal news, News, Wellbeing, Workplace design

Promoting a culture that improves the health and wellbeing of employees is good management practice and leads to a healthy and productive workplace, according to the Governmental body charged with shaping policy and offering advice on health related matters in the UK. The National Institute for Health and Care Excellence (NICE), part of the Department of Health, has published a new set of guidelines on the issue and called on employers to do more to address the challenge of creating a productive and healthy workplace. According to NICE, workplace health is a significant public health issue with more than a million working people in the UK experiencing a work-related illness each year, leading to around 27 million lost working days and costing the economy an estimated £13.4 billion.

June 19, 2015

RICS case studies focus on business impact of strategic facilities management

by Sara Bean • Facilities management, News, Property, Workplace

Six case studies, which outline how businesses can make the most of strategic facilities management to enhance their performance are being launched today (19 June), at the NEC in Birmingham. Developed by International Workplace for the Royal Institute of Chartered Surveyors, the latest set of case studies in the series, provides examples of best practice as outlined in RICS’ Strategic Facilities Management (FM) Guidance Note. The case studies, which can be downloaded from RICS’ website, cover a range of strategic FM issues including procurement, innovation, technology, sustainability, talent management and health and safety. Key themes include a professional understanding of the impact of FM to a company’s reputation, brand and performance, engagement with staff and the supply chain, the importance of measuring impact and outcomes and communication.

June 8, 2015

Dietitians publish key findings on workplace health programmes

by Sara Bean • Facilities management, News, Wellbeing, Workplace

We spend around 60 percent of our life at work and consume at least a third of our daily food intake, which is why the British Dietetic Association (BDA) has announced that the theme of office for its new Chairman, Dr Fiona McCullough, will be workplace health. Responding to recent policies such as the NHS Five Year Forward View and the NICE public health guidance for the workplace, which recognise that businesses benefit from investing in the wellbeing of employees, the BDA is conducting a review of published peer-reviewed evidence of workplace health studies in order to determine how best individuals and employers can optimise health at work. This review will underpin the development of a BDA Work Ready Programme, which has produced interim research that has already highlighted the key role employers can play in enhancing the wellbeing of staff.

June 8, 2015

Proximity determines how middle managers copy bosses’ unethical behaviour

by Mark Eltringham • Facilities management, News, Workplace design

Middle managers mirror their bosses’ unethical behaviour, regardless of how ethical they are themselves, claims new research from Rotterdam School of Management, Erasmus University. The research, conducted in partnership with Cambridge University, shows that in cases of unethical leadership at the top of an organisation, middle managers will treat their subordinates unfairly if the social and spatial distance between them and the top management is low. This can lead to employee dissatisfaction, lower organisational commitment and increased employee turnover. In contrast, the effect is reversed if the social and spatial distance between managers and top management is high. Middle managers, who are unfairly treated by their bosses, will treat their employees more fairly if, for example, they are based in different offices or buildings from their managers, and the social distance is high.

June 4, 2015

Third of working women feel disadvantaged in the workplace

by Sara Bean • News, Workplace

One in three (31%) successful working women in the UK say that men are offered greater opportunities at work, according to new research by Badenoch & Clark. The research claims that the glass ceiling is still a barrier to women in the workplace and this is especially true in typically male-dominated professions such as law and the IT industry. 58 percent of women in the private sector say that their organisation had leadership and development programmes compared to only 48 percent of women in the public sector. When asked why men are offered more opportunities, over half of the women surveyed (57%) said it was because of an unconscious gender bias with male-dominated senior teams preferring to recruit, mentor and measure performance in their own image. This suggests that the challenging issue of gender bias cannot be resolved through development programmes alone.

June 1, 2015

Trade bodies seek to boost inclusivity and diversity with new initiatives

by Mark Eltringham • Architecture, News, Property

Three major trade associations in the built environment sector have announced initiatives to increase the inclusivity and diversity of their respective professions. The Royal Institution of Chartered Surveyors has launched its new Inclusive Employer Quality Mark, which is designed to help firms ‘gain a competitive advantage and a diverse workforce’. Meanwhile, the Royal Institute of British Architects (RIBA) claims it has strengthened its chartered practice criteria to incorporate requirements related to equality, diversity and inclusion. From 2016, chartered practices are required to have an equality, diversity and inclusion policy. In the US, delegates at the American Institute of Architects (AIA) agreed at congress to introduce a resolution known as Equity in Architecture, that calls for measures to increase representation of what are deemed underrepresented groups ‘to move the profession forward’.

May 28, 2015

It’s perfectly logical why we should apply emotion in workplace design

by Dan Callegari • Comment, Wellbeing, Workplace, Workplace design

Most of the arguments put forward for enlightened workplace design are fact based. That’s useful but such arguments can also ignore the fact that we respond to our surroundings on an emotional level as well as a functional one. Once you accept that office design is as much about how it makes people feel as how it helps them work, then the design process can be as much about EQ as it is IQ. While businesses can shy away from dealing with the emotional facets of working lives, there is a growing movement that advocates not only greater awareness of the importance of emotional intelligence but is also able to draw attention to the benefits it brings to organisations and individuals. This was the underlying message of a groundbreaking event that took place in London recently which explored the use of emotion in a business context.