Search Results for: management

September 24, 2018

It is not particularly easy to change human behaviour by design

by Mark Eltringham • Comment, Facilities management, Workplace, Workplace design

Many of the techniques employed by modern illusionists rely on a thorough grounding in the research of psychologists. They’re not alone in standing on the shoulders of academics to bend people to their will. Many of our beliefs about the workings of our society and workplaces and their design are based on this sort of manipulation. It’s telling that the growth of consumerism in the 20th Century, especially after the War when we first began to move from a needs based economy to one fuelled by desire, was driven by the ideas of Sigmund Freud’s nephew. Edward Bernays became the ‘father of PR’ by popularising his uncle’s theories in the US then applying them to mould the subconscious desires of the American masses. He did this not just in the name of commerce but also in that of politics because he believed that society was becoming increasingly irrational, immoral and dangerous.

September 24, 2018

Quarter of employees say they have experienced a data security breach

by Neil Franklin • News, Technology

New research by 247meeting claims to have uncovered worrying lapses in data security in the workplace, with senior management often being the biggest culprits. According to the report: a quarter of senior managers have experienced a stranger on a conference call; 26 percent of employees with access to customer data haven’t been trained on GDPR; over a third of employees don’t know where their security policy is saved; and almost half of employees admit to using technology tools to communicate at work without them being password protected

September 21, 2018

When workplace strategy builds bridges between people and place

by Chris Kane • Features, Technology, Workplace, Workplace design

The world of work is changing rapidly and profoundly in a way that we haven’t seen since the time of the industrial revolution. Yet even as we stand at a momentous, game-changing inflexion point, the 21st century workplace strategy sector is still dithering about whether to join in the revolution. They are like the industrial mill owners of 19th century England who adopted a ‘make do and mend’ approach to business and failed to invest in new technology only to be forced out of business by foreign competitors who had invested in radical new, state of the art technology.Today the technological game changer is digital technology rather than weaving technology, but the effect is the same. Unless the workplace strategy sector embraces change and builds bridges between the ‘people’ side of the business and the ‘place’ side with other workplace specialists, their industry will become as dead as a dodo.

September 20, 2018

Digital Board could help Local Authorities deliver smart initiatives

by Sara Bean • AI, Cities, News, Public Sector, Technology

Local authorities, which are on the front line of implementation when it comes to smart, place-based digital initiatives could be helped to deliver positive, sustainable citizen outcomes for their locality with the formation of a Digital Board – a new report claims. Launched at techUK’s Local Gov Transformation: Creating smart places event, What makes a ‘good’ Digital Board? draws upon the expertise of techUK industry members and public sector stakeholders to guide local authorities through building a stronger understanding of digital, data and technological solutions into decision-making levels by establishing and maintaining a good Digital Board. More →

September 19, 2018

The main challenge of modern working life: finding the place just right to meet ⁰

by Jim Ware • Facilities management, Features, Flexible working, Work&Place, Workplace design

Every physical setting sends distinct signals to meeting participants – signals that set the tone and provide a context for the conversation, even when they are subtle or not in anyone’s conscious awareness. You understand instinctively that the place where a meeting occurs has an impact on the nature of the conversation. Just imagine the difference between a conversation around a large formal conference table with expensive executive chairs and one that takes place in an informal employee lounge, with the participants seated in a circle on soft bean-bag chairs. More →

September 19, 2018

New report aims to debunk myth that AI will be intrinsically bad for people at work

by Neil Franklin • AI, News, Technology

The latest report that claims to debunk the myths surrounding AI in the workplace arrives from Tata Communications who worked with academics at UC Berkeley to interview 120 business leaders about their attitudes to AI. The report, AI and the Future of Work (registration required) claims to shift ‘the conversation from dystopian fears toward human collaboration and cognitive diversity, the study identifies how AI can diversify human thinking rather than replace it. The study identifies opportunities for businesses and employees based on insights from leaders such as Tony Blair, Executive Chair of the Institute of Global Change and former UK Prime Minister, who predicts that, AI will allow us to do what it is that we are uniquely meant to do: focus on high-level thinking, strategy, and paving the way for innovation.’

September 19, 2018

RICS announces standards to tackle unfair commercial property service charges

by Sara Bean • Facilities management, Legal news, News, Property

New mandatory requirements that will ensure service charges to commercial tenants are transparent, upfront and fair, and that any costs incurred are in accordance with the terms of the occupational leases, have been announced by RICS. The Institute, which has long called for a fairer and more professional approach to property management to help outlaw “rogue” landlords and managing agents says ‘Service charges in commercial property’ will help regulate the activities of landlords and their agents, whilst protecting tenants from having to pay for unscrupulous repair or maintenance costs. It has worked with major property bodies representing owners, occupiers and managing agents – including BPF, BRC, BCO, PMA, CoreNet, REVO, PMA alongside ICAEW and Law Society, the professional bodies for accountants and lawyers – to produce the recommendations that reflect the needs and opinions of landlords and tenants and the specific considerations of different sectors.

September 18, 2018

Half of all workplace tasks will be performed by machines within seven years

by Neil Franklin • News, Technology

The world is going through a workplace revolution that will bring a seismic shift in the way humans work alongside machines and algorithms, according to new research by the World Economic Forum. By 2025 more than half of all current workplace tasks will be performed by machines as opposed to 29 percent today. Such a transformation will have a profound effect on the global labour force, however in terms of overall numbers of new jobs the outlook is positive, with 133 million new jobs expected to be created by 2022 compared to 75 million that will be displaced. The research, published in The Future of Jobs 2018, is an attempt to understand the potential of new technologies to disrupt and create jobs. It is also seeks to provide guidance on how to improve the quality and productivity of the current work being done by humans and how to prepare people for emerging roles.

September 18, 2018

Report finds negative impact of gender and age on confidence of managers

by Sara Bean • News, Wellbeing, Workplace

A fifth (20 percent) of female managers admit they would rather be managed by a male colleague and unsurprisingly given that opinion, the same proportion worry their gender hinders people’s confidence in them. The data, commissioned by AVADO also revealed that age played a part in management attitudes, with 68 percent of young leaders (20-24) saying they felt their age hindered colleague’s confidence in them as a manager. However, when asked about who they perceive to make the better managers, respondents said it would be the person who was most qualified to do the job (44 percent. By contrast almost half of men (48 percent) said that they were very confident in their management skills, compared to 30 percent of women.

September 17, 2018

Flexible working legislation has failed to change anything

by Mark Eltringham • Flexible working, News

Legislation giving employees the right to request flexible working has failed to increase take-up, new research from the University of Manchester shows. The research, presented at the British Sociological Association conference in Belfast last week, has found that there has been no significant overall increase in the number of employees working flexibly since the legislation came into effect in 2014.

September 14, 2018

Employers still have huge reservations about permitting more flexible working

by Sara Bean • Flexible working, Legal news, News, Workplace

Employers considering new flexible working options for their employees are concerned about the security and management implications, according to a recent poll, despite the fact that staff now have the legal right to request flexible arrangements. The survey of medium sized businesses, carried out for RSM by YouGov, found that over the next five years, three quarters of respondents were considering introducing flexible terms of employment, allowing workers to work outside 9 to 5 or increasing the use of remote working.

September 13, 2018

Majority of staff refuse to admit tiredness is affecting their performance at work

by Sara Bean • News, Wellbeing, Workplace

Almost half of employees regularly turn up to their job feeling too tired to work but according to a new survey the majority (86 percent) are not able to speak openly with their line manager about how tiredness is impacting on performance. The research from Westfield Health has found over one in ten (11 percent) of UK workers have purposefully taken a nap at work, and over a third (34 percent) say their mental wellbeing is reduced due to tiredness and fatigue. Fatigue, which is defined as extreme tiredness resulting from mental or physical exertion or illness, is stretching beyond work for UK employees, with 55 percent saying it is affecting them at home too. Almost half (46 percent) said they regularly turn up to their jobs feeling too tired to work, and more than a third (37 percent) say they tend to be more forgetful and make errors as a result of tiredness. This is a worrying concern when it comes to the built environment, particularly construction.