Search Results for: management

June 26, 2017

The changing world of people analytics and digital ethics in the workplace ⁰

by Ian Ellison • Flexible working, Podcasts, Premium Content, Technology

This year’s Think FM conference at the Science Museum may prove to be a watershed moment for the global facilities management and workplace sectors, as its focus was on connectivity, data and the Internet of Things. The event’s keynote speaker was Ben Waber, one of the world’s leading thinkers on the ways in which this unprecedentedly connected era relates to people and the workplace. Ben is the president and CEO of people analytics firm Humanyze, an alumnus of MIT and a visiting scientist at MIT Media Lab.

I was fortunate to be able to sit down with him recently to discuss the characteristics of this new age of connectivity and the changing nature of digital ethics and ask him whether the future of HR, IT and FM is at the mercy of people data analytics, amongst other things. This is becoming a common theme for the Workplace Matters podcast as we see a more widespread realisation that the workplace is no longer a merely physical entity and our attention shifts to people and how they interact with each other and the places they work. Subscribe and listen to this and all episodes on Acast or iTunes, on any mobile device.

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Ian Ellison is one of the UK’s foremost commentators on workplace and facilities management issues. He is a Partner of consultancy 3edges (@_3edges) and the host and creator of the Workplace Matters podcast (@wpmpodcast). Prior to that he was a lecturer at Sheffield Hallam the University and had a ten-year career in operational FM in both in-house and outsourced roles. If you have any feedback or suggestions for future episodes – contact him @ianellison or at www.3edges.co.uk.

June 23, 2017

Neuroscience: the next great source of competitive advantage ⁰

by Beatriz Arantes • Facilities management, Features, Knowledge, Premium Content, Work&Place, Workplace design

The average worker is interrupted or distracted every three minutes and it takes them fully twenty-three minutes to return to a task after being interrupted. Office workers are overwhelmed by distractions, due mainly to a lack of understanding of how to manage attention. Distractions and the inability to focus negatively affects productivity, engagement, wellbeing and overall performance in organisations. We long to be more effective, but the harder we try, the more tired our brains become. Attention meltdowns are epidemic because workers do not understand what attention is, how to manage it or have access to the best places to support their tasks. In workplaces throughout the world scenarios of near constant distraction have become the norm, to such an extent that often people do not even feel compelled to comment on them and their consequences.

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June 23, 2017

Many business owners are baffled by workplace law jargon ⁰

by Mark Eltringham • Legal news, News, Workplace

A survey of 250 business owners by Attest market research for HR and employment law advisors Peninsula found that 54 percent of business owners were baffled by workplace law jargon with many thinking the human resource management method – Bradford factor – stood for the best singer in Bradford instead of a means of measuring worker absenteeism. 44 percent thought TUPE meant total under taxation of parliament expenses not transfer of undertaking regulation, 30 percent thought EAT meant employment advice team not employment appeal tribunal. Meanwhile the Conservatives’ election slogan ‘strong and stable’ clearly left a huge mark on people’s thoughts as a number of business owners thought that ‘SSP’ stood for ‘strong and stable professionalism’ instead of the correct meaning of ‘statutory sick pay.’

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June 21, 2017

British Land launches Storey flexible workspace brand ⁰

by Neil Franklin • Company news, Flexible working, Property

British Land has launched Storey, a new brand providing flexible workspace for businesses employing between 20 to 70 people and larger organisations seeking additional space on flexible terms. Created to fill a perceived gap in the London office market which customers say is not being satisfied, Storey provides offices for companies who have outgrown co-working space and whose needs have evolved. Storey also suits existing or larger office customers seeking project or shorter term space on top of their core requirements. Storey will operate within British Land’s existing London assets, predominantly at its Broadgate, Paddington Central and Regent’s Place campuses. These have ‘a critical mass of office customers and offer the ideal environment for ambitious organisations looking to grow. Storey customers will be able to access facilities traditionally reserved for larger organisations and automatically benefit from the broader campus environment where a focus on wellbeing also supports growth and productivity.’

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June 21, 2017

Report sets out costliest cities for mobile workforce of multinationals ⁰

by Neil Franklin • News

In a rapidly changing world, mobility has become a core component of companies’ global talent strategy and as a result, multinational organisations are carefully assessing the cost of packages for their international mobile workforce, claims a new report which sets out the costs of living in the world’s major cities. Mercer’s 23rd annual Cost of Living Survey finds that factors like instability of housing markets and inflation for goods and services contribute to the overall cost of doing business in today’s global environment. Mercer’s 2017 Cost of Living Survey finds Asian and European cities – particularly Hong Kong (2), Tokyo (3), Zurich (4), and Singapore (5) – top the list of most expensive cities for expatriates. The costliest city, driven by cost of goods and security, is Luanda (1), the capital of Angola. Other cities appearing in the top 10 of Mercer’s costliest cities for expatriates are Seoul (6), Geneva (7), Shanghai (8), New York City (9), and Bern (10). The world’s least expensive cities for expatriates, according to Mercer’s survey, are Tunis (209), Bishkek (208), and Skopje (206).

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June 14, 2017

Workplace wellbeing is now embedded in the very bricks and mortar of the building ⁰

by Sion Davies • Comment, Wellbeing, Workplace design

For some time now, the debate about how the workplace adds to the bottom line of an organisation has focused increasingly on the subject of wellbeing. There are plenty of good reasons for this, with the issue subject to both the push of employers as well as the pull of employees. Everybody thinks it’s a good idea and it’s easy to see why. Wellbeing is about business ethics, recruitment and retention, productivity, physical and mental health, work-life balance, absenteeism and the management of a flexible workforce, and all the other things that underpin the success and health of an organisation and each individual. It suggests a more positive approach to the workplace than either health & safety or occupational health, both of which remain disciplines more focused on reducing risk and harm than promoting positive outcomes, as is the case with wellbeing. Neither is it about something as raw and nebulous as productivity, which remains difficult and even impossible to measure for knowledge and creative workers and only offers a single dimension on a key workplace issue anyway.

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June 14, 2017

Caring responsibilities are main cause of workplace absence and lower productivity ⁰

by Sara Bean • Flexible working, News, Wellbeing, Workplace

An increasing number of workers are taking on caring responsibilities, be this for children, elderly relatives or other dependents, and it’s becoming a major cause of workforce absence, claims new research. According to data released by group risk industry body GRiD, for 61 percent of employers these issues are a main cause of short-term absence (less than 4 weeks); for 49 percent of employers these issues are a main cause of mid-term absence (4 weeks to 6 months) and for 43 percent of employers these issues are a main cause of long-term absence (in excess of 6 months). They can also be a contributory factor in the development of mental illness or the deterioration of mental health. Indeed, mental ill-health is another major cause of absence, due to the knock-on effects of stress and deteriorating mental health that results in more absence. In terms of what employers are doing to reduce absence and improve attendance, flexible working comes out as the top-rated solution, with 36 percent of employers citing this as one of the measures they have put in place to minimise absence.

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June 14, 2017

Climate change demands a rethink for our economic models ⁰

by Neil Franklin • Environment, News

Swift and effective action is needed to create new, sustainable economic models to mitigate the adverse effects of climate change on the world’s working population, claims a report published by the International Bar Association Global Employment Institute (IBA GEI). The Climate Change and Human Resources Policies Report focuses on the relationship between climate change and employment, and aims to contribute to nascent discussions anticipating structural changes to business and the training needs of workforces transitioning to low-carbon economies. The report also highlights potential issues in relation to employment policies, labour law, ‘weak’ jobs, ‘expanding’ jobs and new jobs. Further, it draws attention to what some countries are doing to help their nations’ employees adjust to industrial change, and how trade unions, employers and educators are working together to deliver green skills training.

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June 13, 2017

Will battery storage be the next big energy trend for commercial buildings? ⁰

by Sara Bean • Environment, Facilities management, News, Property, Technology

Building managers and FMs are under growing pressure to reduce costs and convince senior management about the need to take control of their energy needs according to a survey carried out a recent energy event; which also revealed that the majority (56 percent) believe that battery storage will be the biggest energy trend in the next decade. This was according to delegates at the recent Energy Live Future conference at Leicester’s National Space Centre where more than a third (38 percent) of delegates at the event, sponsored by British Gas Business, agreed that reducing energy costs remained the central energy issue for large organisations and those who manage commercial buildings. This was closely followed by the challenge of convincing business leaders to allow investment in new technology (35 percent). Nearly half (48 percent) of delegates suggested that political uncertainty, caused by the General Election, Brexit and changing regulation, could make it even more difficult for them to make significant energy changes.

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June 9, 2017

Majority of employees do not think their company culture is embracing the digital age ⁰

by Sara Bean • Facilities management, News, Technology

A majority of employees (62 percent) believe their company culture is one of the biggest hurdles in the journey to becoming a digital organisation, and this is putting companies at risk in falling behind competition in today’s digital environment claims a new report. The Digital Culture Challenge: Closing the Employee-Leadership Gap published by Capgemini, and Brian Solis, a prominent digital analyst and world renowned author, uncovers a significant perception gap between the senior leadership and employees on the existence of a digital culture within organisations. While 40 percent of senior-level executives believe their firms have a digital culture, only 27 percent of the employees surveyed agreed with this statement. The survey asked respondents to assess their companies’ digital culture based on seven attributes: their collaboration practices, innovation, open culture, digital-first mindset, agility and flexibility, ‘customer centricity’ and a data-driven culture. Insights gathered from the report, and through a series of focus interviews, helped to identify some of the reasons behind this digital culture gap including senior leaders failing to communicate a clear digital vision to the company, the absence of digital role models and a lack of KPIs aligned to digital transformation goals.

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June 9, 2017

Bored and distracted employees are biggest data security risk ⁰

by Neil Franklin • News, Technology

Employees who become distracted at work are more likely to be the cause of human error and a potential security risk, according to a snapshot poll conducted by Centrify at Infosec Europe in London this week. While more than a third of survey respondents cite distraction and boredom as the main cause of human error, other causes include heavy workloads, excessive policies and compliance regulations, social media and password sharing. Poor management is also highlighted by 11 percent of security professionals, while 8 per cent believe human error is caused by not recognising their data security responsibilities at work.

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June 8, 2017

Whether you choose order or chaos depends on what you want to achieve

by Mark Eltringham • Comment, Furniture, Workplace design

Chaos gets a bit of a bad rap when it comes to running a business. Yet as Greg Lindsay highlighted in his interview with Insight a while back, chaos is something that many organisations should actively try to harness as a way of fostering the creativity they claim to desire. Certain structures, be they cultural silos, traditions, professional demarcations or the physical walls and storeys of a building inhibit chaos and so restrict interactions and creative processes. So, if you want to achieve what many businesses say they want to achieve, they need to introduce a little anarchy. We’ve known about or suspected the links between harnessed chaos and creativity for a long time. In his 1883 novel Thus Spoke Zarathustra: A Book for All and None, the philosopher Friedrich Nietzsche, writes, “I tell you: one must still have chaos in oneself to give birth to a dancing star.” The same idea has been expressed in many ways, but few of them quite so poetic.

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