Search Results for: office

Frederick Taylor was a man of his time not a whipping boy for ours

Frederick Taylor was a man of his time not a whipping boy for ours

by • Comment, News, Workplace, Workplace design

Everybody likes a pantomime villain, and for many commentators on management and office design, they don’t come more dastardly than Frederick W. Taylor. Not only do pictures of him betray him as wealthy, white and starched, his ideas and the language in which they are couched are totally out of step with the way we think now. So for anybody writing about enlightened contemporary management practices, it’s no wonder that it is almost customary to start with a rejection of Taylorism in general and his theory of scientific management in particular. The gist of Taylorism laid out in his 1911 book The Principles of Scientific Management is that work should be analysed to establish the most efficient way of doing it, the right person to do that work must be chosen and managers are there to make sure that it all goes to plan. As far as workers are concerned, what we now think of as Taylorism is best (and partly unfairly) summed up as:‘You’re not paid to think. Shut up and do your job.’

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An environmental psychology perspective on workplace design

An environmental psychology perspective on workplace design

by • Facilities management, Features, News, Wellbeing, Workplace design

I recently had the pleasure of travelling to Cape Town to present a keynote address at the Dare to Lead conference organised by Green Building Council South Africa (GBCSA). I had just 20 minutes to speak on a psychologist’s view of health, wellbeing and performance; that’s a huge subject area and pretty much my whole career condensed down to the typical time it takes to boil a pan of potatoes. So, I focused on just three psychological theories: motivation, personality and evolutionary psychology.

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Seven workplace stories we think you should read this week (apart from ours)

Seven workplace stories we think you should read this week (apart from ours)

by • Comment, Facilities management, Technology, Workplace design

The backlash to being a thought leader

Automation and Artificial Intelligence bullshit

Science in the gig economy

The seven deadly sins of AI predictions

The flight of people back to the suburbs

The changing psychology of the workplace

The rock and roll workplace

Plans announced for Digital City on Toronto waterfront

Plans announced for Digital City on Toronto waterfront

by • News

Sidewalk Labs, owned by Google’s parent company, Alphabet, is to build a ‘digital city’ in Toronto to showcase smart city technology and a range of other cutting edge innovations and examples of best practice. The aim is to turn the Eastern waterfront area of the city into a working laboratory for a range of technologies such as fast wi-fi, millions of smart city sensors, sustainable energy and autonomous cars. The over 3 million s. ft. mixed-use development in Toronto will also be built using cutting edge innovations in construction. Google is already set to become the first major tenant in the development with an office for 300 employees of its Canadian HQ. Sidewalk Labs and the local authorities hope to turn the area into a “place for tens of thousands of people to live, work, learn and play – and to create and advance new ideas that improve city life”.

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Calls for commercial property sector to have a greater focus on customer experience

Calls for commercial property sector to have a greater focus on customer experience

by • News, Property, Workplace design

The UK commercial property industry is undergoing a fundamental shift towards a more customer centric approach, with an increasingly greater emphasis being placed on delivering outstanding customer service to occupiers. This is the key finding of a new report from The British Council for Offices (BCO) entitled ‘Office Service Standards and Customer Experience: a best practice guide’. While for those who hold a very traditional landlord occupier relationship this change in thinking, attitude and operation may feel revolutionary, the report argues we are already seeing the industry evolve across the board. It claims that this is accelerated by new ‘property sector disruptors’, who are driving a shift in the relationship between property owners and corporate occupiers. To ensure they are keeping pace with their changing requirements and aspirations, property owners and managers are increasingly realising the need to invest in building strong relationships with their occupiers

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Seven (or eight) of the best workplace stories we think you should read this week

Seven (or eight) of the best workplace stories we think you should read this week

by • Features

A Google engineer has created a religion which will have an artificial intelligence as its God

Nobody seems to know what mindfulness actually is

Most people are neither extroverts nor introverts

We are literally sleepwalking into a health and productivity disaster

Are you working alongside a zombie?

The five major roadblocks to smart city infrastructure

Shooting the same people on the way to work for nine years

What Norman Foster got wrong about the Apple HQ, and what it means for everybody else

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New Scotland Yard wins Better Public Building Award at the 2017 British Construction Industry Awards

New Scotland Yard wins Better Public Building Award at the 2017 British Construction Industry Awards

by • Architecture, News, Public Sector, Workplace design

The New Scotland Yard building on Victoria Embankment has been named as the winner of the 2017 Prime Minister’s Better Public Building Award. The Award sets out to ‘recognise excellence in publicly funded buildings and infrastructure, and highlights projects that bring real change to communities, demonstrate innovative and efficient construction and deliver value for money’. The winning building, designed by AHMM, is a £58 million project that remodelled and extended the former Curtis Green building. It represents a move back to Victoria Embankment for the Metropolitan Police service, having first previously occupied the address in 1890. The new entrance is designed ‘to create a welcoming and non-institutional yet secure front door’ and reinstates the iconic revolving sign. The project was completed as part of a major rethink of the organisation’s corporate real estate strategy, in line with UK Government objectives for the public sector estate.

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We (still) need to talk about mental health in the workplace

We (still) need to talk about mental health in the workplace

by • Comment, Wellbeing

In recent years we have made huge strides in moving discussions around mental health into the public arena. Celebrities such as Cara Delevingne, Ryan Reynolds, Gwyneth Paltrow and Brad Pitt have all come forward to share personal stories of their struggle with mental health problems.  The Duke and Duchess of Cambridge and Prince Harry have also championed mental health awareness through the Heads Together campaign, a charity that aims to help people feel more comfortable with their everyday mental wellbeing and offer practical tools to help support their friends and family. The campaign rose to prominence in the media as the 2017 Virgin Money London Marathon Charity of the Year.

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Our Twentieth Century approach to ergonomics has to change

Our Twentieth Century approach to ergonomics has to change

by • Comment, Flexible working, Technology, Wellbeing, Workplace design

One of the big problems with the way some people talk about the term ‘ergonomic’ is that they tend to use it to describe the design of objects when really it’s about the relationship between a person and the things around them. It’s an abstract idea, about the relationships between design, facilities and management, so is dependent on a number of variables. When those variables change, what we understand to be good ergonomics changes too. The principle of ergonomics as we now understand it first came to prominence in the wake of the intensive growth in the use of computers. The legacy of this fixed view can be an approach based on an idea of desk-bound employees with a computer, whereas how we work now bears little resemblance to how we worked 20 years ago.

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Seven workplace stories you should read this week

Seven workplace stories you should read this week

by • Features, Flexible working, Property, Technology, Workplace design

Poland has a rapidly ageing population but has just cut its state retirement age

Why IBM is bucking the trend and demanding its workers return to the office

US cities are offering all sorts of incentives for Amazon to move there

India is looking to create ten billion sq. ft. of green smart cities

WeWork’s $20 billion punt on the future of work

Does colour really affect the way we think and behave?

The silent killer of productivity and wellbeing is lack of civility

The current approach to creative workplace design relies on faddish, ineffective ideas

The current approach to creative workplace design relies on faddish, ineffective ideas

by • News, Workplace design

A new research paper published in the Journal of Management & Organization claims that while many organisations are focussed on creating workplaces that foster creativity, the results tend to ignore nuances about what makes people creative and instead focus on faddish ideas and playful, domestic design features to invoke ideas of creativity that may or may not be effective in practice. The study from Donatella De Paoli of the Department of Leadership and Organizational Behaviour, Norwegian Business School BI, Oslo and Arja Ropo of School of Management, University of Tampere concludes that organisations need to develop a more in depth understanding of creativity if they want to create creative workspaces.

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Stop whinging about robots taking your job and develop the skills you need for a new era of work

Stop whinging about robots taking your job and develop the skills you need for a new era of work

by • AI, News, Workplace

A report from researchers at Pearson, Nesta and the University of Oxford called The Future of Skills: Employment in 2030 claims that while the new era of robots, automation and artificial intelligence in the workplace will be disruptive, it will not spell the end of work and people need to develop new skills to meet its challenges. The study claims to take an entirely new approach to forecasting employment and skill demands in the US and UK. In contrast to many recent headlines, the study finds that many jobs today will still be in demand by 2030 and beyond. However, while jobs may remain, the skills needed for success are changing. The researchers combined diverse human expertise with active machine learning to produce a more nuanced view of future employment trends. Using this innovative approach, the study forecasts that only one in five workers are in occupations that face a high likelihood of decline.

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