Search Results for: office

July 23, 2015

Majority of managers are ready to welcome robots in the workplace

by Mark Eltringham • News, Technology, Workplace

The relationship between mankind and the beings it creates has been a staple of science fiction ever since Mary Shelley first dreamt up her tale of Frankenstein and his creature. It’s an enduring idea because it poses questions about the nature of life and what it means to be human. We’re now about to address those questions in real life for the first time and we’ll need to address their mundane as well as profound implications, including the advent of robots in the workplace. As things stand, the problem is that you can come up with any answer you like to these questions because, for every report that a robot has displayed a degree of self awareness, another will tell you about a robot in Germany crushing a man to death. And for every piece of footage disconcertingly showing a robot learning to clear hurdles like an Arab stallion, you can find dozens of them falling over like drunks.

July 20, 2015

Government urged to reinstate zero carbon buildings pledge

by Sara Bean • Environment, Facilities management, News, Property

More than 200 businesses from the construction, property and renewable energy industries have written to the Chancellor to reconsider the Government’s decision last week to abandon plans to introduce zero carbon buildings. In an open letter to the Chancellor, senior leaders from 246 organisations warn that the policy U-turn has “undermined industry confidence in Government” and will “curtail investment in British innovation and manufacturing”. In the Chancellor’s productivity plan “Fixing the foundations”, George Osborne unexpectedly axed the policy designed to ensure that all new homes built from 2016 meet zero carbon standards – together with a sister policy that applied to all new non-residential buildings such as offices, schools and hospitals from 2019.

July 16, 2015

Forget flexible working, what most workers would prefer is more money

by Neil Franklin • Flexible working, News, Workplace

Flexible working, wellbeing and praise may grab all the headlines when it comes to ways of raising productivity but if you really want to get more out of staff, the number one motivator remains the one that hits them where it really matters – in their pockets. According to a study of the attitudes of 1,000 office workers from office space search engine Office Genie, around half (49 percent) chose pay rises and more than a third (36 percent) chose other financial incentives when asked to select the top three ways their employers could improve their productivity. Nine percent specifically mention company shares. The third most popular measure overall was flexible working, cited by 22 percent of workers in their top three, followed by praising good work (20 percent) and encouraging people to get a good night’s sleep, again listed by a fifth of staff.

July 15, 2015

The standard gender pay gap narrative is a myth, but that doesn’t mean there aren’t problems

by Mark Eltringham • Comment, Flexible working, Knowledge, Workplace

It is one of the great ironies of modern life that in a world drowning in data, a great deal of public discourse is driven by narratives that have little or no factual basis. If anything, the substitution of baseless and questionable stories. Sometimes these narratives are based on outdated realities. Sometimes on assumptions. Sometimes they are deliberately created and upheld by those with vested interests. Sometimes people lie, including to themselves. However they are formed, they can become pretty hard to dislodge, especially when they become so enshrined that the default response to inconvenient truths is a wall of cognitive dissonance and denial. I’m obviously building up to something here and it won’t necessarily be an easy thing to say or hear. And it’s this. The gender pay gap doesn’t exist. Or at least, it doesn’t exist in the way we normally assume so distracts from related issues that we may be able to address.

July 14, 2015

Occupiers give big thumbs down to service levels from property sector

by Neil Franklin • Facilities management, News, Property

The property sector offers its customers pretty appalling customer service, according to a ‘damning’ new report from the British Council of Offices (BCO). The study, based on the experiences of just 64 occupiers claims that fewer than one in five (17 percent) rate their property management service as “good” or “excellent” and fewer than one in three feeling that their suppliers understood their business needs. The survey found that although customer service is lacking, satisfaction with the end product itself was high, with two out of three occupiers happy with the quality of their office and three out of four perceiving quality to have improved over the past 10 years. The report sets out a 10-point action plan to improve the service occupiers receive, including adopting a new definition of “building performance” set by the BCO and encouraging more transparency.

July 14, 2015

Homeworkers left to fund their own technology by stingy bosses

by Sara Bean • Comment, Facilities management, Flexible working, News

Last week we learnt that for some employers, homeworking is only to be encouraged when it’s out of hours. Now new research from Regus suggests that only around a third of people encouraged by their employers to work from home (35 percent) receive any contributions from their firm to fund the fit-out. The survey of over 4,000 senior business people found that the majority (82 percent) of employers refuse to cover all the costs incurred for creating and maintaining a work space for homeworkers. This proves costly for staff, as a quarter (25 percent) of respondents said that it would take a whole monthly salary for them to fit-out their home, while the average cost of running a home office in the UK is almost £2,000 a year. Nearly half (43 percent) of workers think that most companies encouraging their employees to work from home are simply trying to transfer the workspace cost onto the employee.

July 10, 2015

Local authority staff frustrated by poor quality working environments

by Mark Eltringham • Public Sector, Wellbeing, Workplace design

Employees at UK local authorities are frustrated at their poor quality working environments and councils are suffering as a result, claims a new study from the Royal Institute of Chartered Surveyors (RICS). Over two thirds (68 percent) of employees polled for the report claim their workplaces need to be upgraded and nearly all (92 percent) said they take the standard of workplace into account when deciding where to work. Furthermore, 80 percent of current employees claim they take the standard of working environment into account when making decisions about whether to remain in the current role. In an interview with LocalGov magazine, Paul Bagust, director of UK commercial property at RICS, also warned that short term cost cutting in the workplace is likely to be counterproductive in the long term.

July 10, 2015

UK property industry ‘lags-behind’ customer service revolution says BCO

by Sara Bean • Facilities management, News, Property

Only 1 in 5 office occupiers rate their property management service as ‘good’ or ‘excellent’, according to new research by the British Council for Offices (BCO). While two thirds of occupiers are happy with the quality of their office and three quarters perceive the quality of office space to have improved over the past 10 years, less than one in three occupiers feel the industry understands their business needs. This clear gap between customer expectation and customer experience has led the BCO to call on the industry to develop a better understanding of what a well-performing building looks like from an occupier perspective. The BCO has developed a new definition of building performance, which sets out to frame a more sophisticated approach for property owners and managers to engage with occupiers, focusing upon value and quality creation, rather than simply cost reduction.

July 9, 2015

Many employers discourage home working, unless it is out of hours

by Sara Bean • Comment, Flexible working, News, Wellbeing, Workplace

A combination of tube and rail strikes causing travel disruption in London today, means many businesses will accede to requests to work from home. Yet a large number of UK employers are still reluctant to encourage home working. According to a recent report by Redcentric, despite the fact that that just under a third of UK office workers reported an increase in productivity when working outside of the workplace, 48 percent of respondents claimed that their employers didn’t allow them to work remotely, with 23 percent saying that their business simply didn’t like them doing it, for reasons such as data privacy and loss of productivity. Yet research by PMI Health Group shows nearly a third of staff feel pressured to routinely check and send emails from home, which suggests that employers tacitly encourage home-working, as long as it is on their terms.

July 7, 2015

‘World’s healthiest workplace’ is unveiled in Melbourne

by Mark Eltringham • Architecture, Case studies, Environment, Wellbeing, Workplace design

For some time now, the most talked about workplace issue has been wellbeing. Where once firms sought ways of using office design to solve a productivity puzzle, they are now increasingly concerned with the mental, psychological and physical health of employees. This is the case for most organisations but doubly so for those whose business is directly related to those issues, such as Melbourne based health insurance firm Medibank. The firm, Australia’s largest health insurer has moved to a new headquarters building in the Docklands district of the city and took the opportunity to create a space which it claims should be hardwired with the proactive principles of personal wellbeing and health with which its business is associated. The building has been designed by Hassell to meet these principles and includes a facility with outdoor sporting facilities, an edible garden and other green spaces.

July 6, 2015

Humans will remain at the heart of the emerging digital workplace

by Maciej Markowski • Comment, Flexible working, Technology, Workplace design

The speed of technological development over the last 30 years has been pretty mind blowing. Of course, some technologies came and went, for instance you would struggle finding fax machines in your office nowadays or people using Pagers to contact one another. It’s no wonder that in the early nineties futurologists predicted the death of the office. Technology was shaping the way we worked and was leading us away from office buildings towards a digital workplace. Yet videoconferencing hasn’t destroyed the need for business travel. Team meetings haven’t been abandoned because of messaging services like Yammer, Slack, Lync and Webex. We still do a lot of business face to face over coffee in a meeting room. Although technological advances have greatly improved the way we connect and do business, companies still appear to value human interaction.

July 4, 2015

Beyond agile working + Is the environment a non-issue? + Neocon review

by Sara Bean • Flexible working, Newsletter, Workplace, Workplace design

In this week’s issue; Paul Goodchild reviews Chicago-based office design event Neocon; Andrew Mawson describes a major new research project on knowledge workers and Dan Callegari argues the business case for green building design is changing. Mark Eltringham finds we are often best able to understand the way people function by using symbols of mechanisation; asks whether the environment could now be something of a non-issue for building managers and suggests employers like open plan offices because they allow them to keep an eye on what people are doing. We reveal that working while on holiday is fast becoming the norm for many workers and that new evidence is published on the positive influence of good ergonomics on performance. Subscribe for free quarterly issues of Work&Place and via the subscription form in the right hand sidebar for weekly news, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.