Search Results for: people management

June 18, 2015

Facilities managers must focus more on people and less on buildings

by Mark Eltringham • Facilities management, News, Workplace design

A report from facilities management company Mitie claims that the design and management of too many workplaces are hampering the productivity of employees. Based on a survey of nearly 2,500 service sector staff carried out by Quora Consulting, the report comes to the perhaps unsurprising conclusion that facilities managers should prioritise people over buildings. The study found that younger workers are especially critical of their surroundings and working cultures. Two thirds of 20-29 year olds claim that their offices are not designed to optimise productivity. Finance and legal workers also feel let down by their workplaces with almost half claiming their workplaces do not optimise their productivity. These sectors were also emotionally disengaged with fewer than 35 percent identifying themselves as ‘emotionally attached’ to their workplaces.

April 1, 2015

CBRE acquires facilities management business from Johnson Controls

by Mark Eltringham • Company news, Facilities management, Property

Property giant CBRE has reached an agreement to acquire the facilities management business of Johnson Controls for $1.47bn. The deal will see CBRE acquire the Global WorkPlace Solutions (GWS) FM arm of the business, allowing the new enterprise to manage nearly 5bn sq ft of commercial real estate worldwide consisting of 2.3bn sq ft in North and South America, 1.2bn sq ft in EMEA and 1.4 bn sq ft in Asia Pacific. GWS, currently employs around 16,000 people worldwide, and had a turnover of around $3.4bn in 2014.The deal also see the two firms enter into a ten year strategic relationship, with CBRE offering a range of real estate services with Johnson Controls offering HVAC equipment and a range of building automation systems and other products in return. Both firms will also share investment in research and development.

March 24, 2015

Guidance published for SMEs on management and wellbeing of older workers

by Sara Bean • Legal news, News, Wellbeing, Workplace

Since the the Default Retirement Age (DRA) was abolished in 2011, there’s been a growing awareness that the UK population is ageing at a rapid rate. One in six people in Britain are now over 65, with eight million workers aged 50 and over. But what is often overlooked is that the majority of older workers work for small and medium sized businesses. Of the 8 million workers who are 50 and over, 5.2 million work for businesses with less than 250 employees. Now in the first of its kind to specifically target smaller employers, new guidance published by Healthy Working Lives, part of NHS Health Scotland, aims to provide advice on hiring and managing older employees. Managing Healthy Ageing Workforces has been written by Dr Matt Flynn, Director of Newcastle University’s Centre for Research into the Older Workforce, and Kathleen Houston, Development Manager for Healthy Working Lives.

March 17, 2015

How facilities management brings organisational values to life. Or not

by Alan Williams • Comment, Environment, Facilities management, Workplace

We have used stories to pass on information for thousands of years and they remain the most powerful way we know to communicate. Indeed, the power of story is magnified in today’s super-connected, transparent world – the truth gets out fast and can be widely communicated – to millions of people all over the world – in such a short space of time. Here is a story which illustrates how employees’ “felt experience” every day strongly shapes their perception of an organisation and how the impact compares to official “corporate messaging”. This, in turn, highlights the critical (often under appreciated) role played by facilities management in reinforcing organisation brand and values. What are the implications for the role of FM and the wider HR agenda?

February 10, 2015

Over a million older people struggle to find employment

by Sara Bean • News, Workplace

More than a million older people are struggling to find employment. This is according to the second in a series of reports being produced by Business in the Community around age and intergenerational workplaces. The Missing Million: Pathways back into employment, finds that the over 50s continue to face age discrimination and they are increasingly having to start their own businesses or go into unpaid work, when they would prefer to do otherwise. Older people are more likely to remain out of work once they lose a job and if they want to find new employment, the over 50s have to rely on their own resources and networks. The research, which feeds into BITC’s Age and Intergenerational Workplaces campaign, is being carried out in collaboration with The International Longevity Centre-UK (ILC-UK).

February 2, 2015

Staff calling in sick could be a symptom of management malaise

by Sara Bean • Comment, News, Wellbeing, Workplace

If your office seems strangely quiet this morning it might be due to the fact today is ‘national sickie day’. The first Monday in February is the day of the year which traditionally sees the highest number of workers calling in sick. It’s been argued that many of these people could in fact be looking for a new job, but whether your staff are sick or on a job interview, these absences may be indicative of a deeper problem, and it in all probability lies with the quality of their managers. According to recent research, one in seven people (16%) have had to take sick leave due to a bad manager and a fifth of people would turn down a job offer if their new manager had a bad reputation. The research also found that those who find themselves being poorly managed are more likely to take radical action and leave a job than tackle the issue with their HR department.

December 17, 2014

Only a third of staff trust their senior management, finds CIPD

by Sara Bean • News, Workplace

There is little evidence of improvement in the quality of management in the UK over the last decade – and it is one of the reasons behind the UK’s long-standing productivity weakness compared to the likes of the US and Germany. According to the CIPD report ‘Are UK organisations getting better at managing their people?’ while 65 percent of employees are generally satisfied with their line manager and largely trust them and value their honesty, only 33 percent say they trust their senior management. It found that management processes are not always applied consistently or fairly and this is one reason why there is a lack of trust in senior leadership. These are deep-rooted problems and the solutions are largely down to organisations, says the CIPD, which is urging the Government to consider ways in which it can raise awareness of the challenges and potential approaches to tackling them, not least in its capacity as an employer.

December 8, 2014

ILM issues management guide to office Christmas party etiquette

by Sara Bean • Legal news, News, Workplace

We’re well into the office Christmas party season and with it comes the usual management warnings; however, this one comes from the Institute of Leadership & Management (ILM) so it’s worth taking notice. A survey by ILM reveals some pretty predictable misdemeanours; including almost 9 out of 10 workers (87%) seeing colleagues drink too much and 48 per cent having gone to work with a hangover after their office party, but over a quarter (28%) also admit to having heard staff revealing their colleagues’ secrets. There are consequences of such indiscretion, with more than half the managers surveyed (51%) saying they would reprimand workers for being rude to each other, while 28 per cent would tell workers off for revealing their colleagues’ secrets. And keen to dodge the line of fire themselves; 41 per cent of managers would reprimand staff for shouting at the boss. More →

December 3, 2014

HR managers appreciate importance of IT, but don’t work with IT people

by Mark Eltringham • Flexible working, News, Technology, Workplace

Research sponsored by Sungard Availability Services claims that while almost two thirds (63 percent) of the UK’s senior HR managers believe a closer alignment with their organisation’s Chief Information Officer will be vital in realising their department’s ideas, only 12 per cent currently work very closely with the IT crowd. The findings of the report show that 97 percent of HR professionals believe the CIO is very capable in supporting business growth through technology including enabling mobile and flexible working (58 percent), creating new ways to communicate with employees (64 percent) and driving efficiencies (66 percent) Nevertheless, the HR department profess to be big supporters of technology within the enterprise – with over two thirds (68 percent) stating that if the CIO was not sitting on the board within their organisation, then they should be.

November 21, 2014

Worktech weaves together the strands of people, place and technology

by Mark Eltringham • Cities, Events, Flexible working, Technology, Workplace

Day two of Worktech London and affirmation that far from dying, as so many headline writers would have us believe, the office is merely entering a new phase. The underlying theme of Worktech continues to be how we find new ways of weaving together the strands of presence and connectedness formed by cities, buildings and technology. Worktech is a constant reminder that while our world may be shaped by algorithms, we still need each other and need to be with other people at least some of the time. The event is admirably hosted by long time collaborator and MC Jeremy Myerson whose knowledge and donnish charm holds things together while the real Don, founder Philip Ross, beams from the sidelines. It is now de rigeur for such events to have a poet in residence and this year’s was Matt Harvey who summed things up at the end of the day with reference to Worktech’s longstanding idea of jellybean working but who popped up in between sessions with lyrical summations including one that showed some real spunk (you had to be there).

October 14, 2014

Two more major US firms scale back flexible working because people work better together

by Mark Eltringham • Facilities management, Flexible working, News

Perhaps the most talked about workplace issue of 2013 was the decision by Marissa Mayer, CEO of Yahoo to oblige the company’s homeworkers to return to the embrace of the corporate bosom. It was controversial but a lot of businesses clearly prefer people to work together in one place for significant periods of time. Yahoo’s methods only differed from those of companies like Google in using a stick to drive them there rather than the carrot of a gilded and playful tech palace to entice them. The controversy in the Yahoo case seemed to derive from a challenge to the received wisdom about flexible working and the same voice have risen in indignation over the past couple of weeks as two more American companies have made it known it’s best for everybody if they spend more time working together under one roof. Reddit and Bank of America have joined Yahoo and HP in deciding people collaborate better when they are in physical proximity.

October 10, 2014

Is workplace management now a core capability for knowledge businesses?

by Andrew Mawson • Events, Facilities management, News, Workplace design

That’s the key question for delegates coming to this year’s Workplace Week Convention at PWC’s More London office on the 6th November. Entitled ‘The Work/place revolution….taking human performance to new levels’ the convention aims to explore what organisations need to do to get ‘personal best’ performance from every worker on the payroll.For years, the management of Facilities has been viewed by many leaders as ‘non core’, but recent research by AWA (Advanced Workplace Associates),the organisers of Workplace Week, suggests that this may no longer be true for knowledge based businesses. ‘It’s becoming clear that the way the workplace is designed and managed can have a really dramatic impact on the performance of knowledge workers in ways that have not previously considered. Knowledge workers think for a living it’s critical that everything is created to give them the best chance of delivering a great performance.