August 1, 2018
Treating employees as workplace consumers could help improve productivity
Employers need to recognise the workplace as integral to delivering a business’ commercial strategy, and treat employees as ‘workplace consumers’ – creating ‘frictionless’ experiences and environments that help them perform to their best ability. This is according to a report: ‘Optimising performance: defining, designing, maintaining and evolving workplace experiences’ from Interserve, undertaken in partnership with Advanced Workplace Associates (AWA). The two-year study into the science behind effective working environments argues there is a need to radically re-envisage workplaces to optimise team productivity and maximise the value of physical working environments. It sets out a series of critical steps for knowledge-based businesses to revolutionise the workplace – and thereby aid employee performance. The report argues that traditional silos, from IT and HR to facilities, need to be broken down to integrate the management of the workplace as part of a ‘one-team’ approach; doing so will ensure companies can deliver a streamlined workplace experience which supports employee productivity.










The way to measure an employer’s speed of innovation includes how they find talent, their appraisal process, how employees recommend the organisation they work for to others, and how much employees collaborate, claims a new European study by Cornerstone OnDemand and IDC. “Future Culture: Building a Culture of Innovation in the Age of Digital Transformation” explores the relationship between European organisations’ speed of innovation and talent management, with the research showing that firms with a steady stream of new products and services are more likely to have an ongoing feedback process with employees, rather than an annual performance review, while organisations with a slower rate of innovation often use coaching and mentoring to develop employees.















June 28, 2018
Ten demonstrable truths about the workplace you may not know
by Kerstin Sailer • Comment, Facilities management, Features, Workplace design
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