March 18, 2019

Artificial Intelligence is transforming the workforce as we know it

by Dennis Spaeth • AI, Comment, Technology

It may seem like an inevitable fact of administrative positions that anyone who fills them will be subjected to a never-ending litany of repetitive tasks. Employees in these jobs often don’t receive work that engages their brains or peaks their interests. Rather than flexing their critical thinking skills, these workers are resigned to completing the necessary, yet boring, administrative tasks.

March 15, 2019

When exactly did busyness become a sign of status?

by Francesca Langton Kendall • Comment, Wellbeing

When exactly did “busyness” become a status? At work, in our personal lives and online, the competition to “live our best lives” and “hustle harder” is being taken to the extreme. Neuroscientists refer to busyness as a state of “cognitive overload.” This state can hinder our productivity, as well as our abilities to think clearly, plan and control our emotions. In the early 1990s, John Maynard Keynes predicted that, by 2028, living conditions would improve so much that the working day would shrink to three or four hours. However, it is now 2019 and we are busier than ever.

March 14, 2019

The negative entropy of workplace design and management

by Mark Eltringham • Comment, Workplace design

Immediately after the Workplace Trends Summit in London last October, Ian Ellison of 3edges and I retired to a side room to record an interview for a podcast over a glass of red wine. The main objective was to try to piece together a coherent summary of what we’d seen that day. Ian assures me the podcast (his are invariably excellent) will appear very soon, but I thought it would be worth exploring a theory I formed and rambled on about in our conversation ahead of the next Summit set to take place next week.

March 14, 2019

Mobile working is a recipe for business success

by Sally Elliott • Comment, Technology, Workplace design

Today, the Fourth Industrial Revolution is changing the face of work as we know it: introducing AI and automation to the workplace and creating a drastic shift in the skills required by organisations today. As automation increasingly frees employees up from the repetitive, process work that can so often dominate their day-to-day, organisations are instead looking to employees to showcase their critical thinking and creativity. Indeed, McKinsey’s Skill Shift confirms that by 2030 the demand for higher cognitive skills, such as creativity, critical thinking and decision making will grow by 14 percent in Europe.

March 13, 2019

We need to change the terms of the open plan office debate

by Mark Eltringham • Architecture, News, Workplace design

New workplace data from the Gensler Research Institute claims to challenge the current narrative surrounding the open plan office ‘debate’ and uncovers the right way to invest in work-focused amenities, including coworking, that result in higher employee engagement, business performance and profit. The 2019 Gensler US Workplace Survey includes the input from more than 6,000 US office workers across a variety of industries and demographics to provide new insight into not only what makes an effective workplace, but the investments companies can make to improve employees’ workplace experience and performance. Reports for the UK, Germany, Latin America and Asia are also available here.

March 13, 2019

Noisy workplaces regularly distract and stress out staff

by Sara Bean • Facilities management, News, Wellbeing, Workplace design

Over half (52 percent) of workers are interrupted by noise distractions more than five times in a working day, with 17 percent stating that they are interrupted by noise more than 10 times. This is according to the Noise and Wellbeing at Work 2019 survey conducted by The Remark Group, and supported by environmental psychologist and workplace strategist Dr Nigel Oseland, an honorary senior lecturer at UCL’s Institute for Environmental Design and Engineering. In the survey of 1,000 UK-based office workers, 65 percent reported that noise in the workplace impacted on their ability to complete work in an accurate and timely manner. More →

March 11, 2019

Riffing on the issue of workplace design and creativity ⁰

by Mark Eltringham • Features, Workplace design

We are often told that one of the main objectives of workplace design these days is to help people become more creative. Now, there are all sorts of complications bound up in this, not least the assumption that you can help or even will people to become more creative, especially in an environment that still wants, in some way at least, to supervise what they do and when and where they do it. A working environment designed for creativity only works in the context of a culture that facilitates it. And here’s where the problem lies. More →

March 11, 2019

UK employers struggling with recruitment and retention of service workers

by Sara Bean • Facilities management, Flexible working, Workplace

The recruitment and retention of manual and elementary service workers has become a significant challenge for UK employers, claims a new study. The research by Quinyx in collaboration with Development Economics and Censuswide, found that factors such as low pay and a lack of flexibility are key issue, resulting in nearly half (49 percent) of UK employers finding it difficult to recruit these workers, and the same percentage reporting challenges around retention. Issues with recruitment and retention were discovered to be most acute in industries such as hospitality, catering & leisure and retail. In addition, larger businesses (those with a workforce of 250 to 500) are more likely to face challenges compared to smaller-sized businesses. Regionally, businesses in London and the East of England are most likely to struggle to recruit workers into manual or elementary service roles. The findings come at a time when UK employers are expressing growing concern around access to manual and elementary service workers post-Brexit.

March 7, 2019

British Property Federation urges government to create coherent proptech strategy

by Neil Franklin • News, Property, Technology

The UK is well placed to capture the lead as a global hub for real estate technology and innovation a report from the British Property Federation claims. But the country needs to develop a joined-up proptech strategy and roadmap to remain competitive globally, according to the report published jointly by the British Property Federation and Liquid Real Estate Innovation. The LIQUID Report: Leading the Digital Transformation of Global Real Estate claims that the UK is already a leader in terms of its capacity for innovation, data infrastructure, market transparency and quality of education, but falls behind other countries in terms of venture capital investment and technology infrastructure.

March 7, 2019

Firms must break bad habits if they want to improve relationship with employees

by Neil Franklin • News, Workplace

To select, engage and retain the best talent, companies are going to have to break their entrenched bad habits, according to a new report from The Myers-Briggs Company. It claims that its Global Trends Report (registration) sets out how businesses can select the best employees, provide effective leadership and help their people to work together efficiently and harmoniously, despite a rapidly changing and increasingly complex business landscape. More →

March 6, 2019

It’s not a skills gap, it’s a diversity gap

by Agata Nowakowska • Comment, Workplace

As digital transformation impacts organisations in every industry, the workplace as we know it is evolving fast. For IT leaders, the accelerated rate of technological change means the pressure is on to deliver, manage and secure new platforms. But the wider ramifications of digitalisation projects are proving profound, leaving business executives facing a dilemma. More →

March 5, 2019

Designing a better workforce: how workplace design can impact wellbeing

by Mary Lawrence • Comment, Wellbeing, Workplace design

In a recent survey, 95 percent of office workers said their physical work environment is important for their wellbeing and mental health. However, half believe their current working environment does not have a positive effect on their mental health, wellbeing, mood and productivity. The issue of employee wellbeing has risen up business’ agendas in recent years, and, as part of the drive for better mental health support for workers, companies are looking at ways in which the physical workplace can improve the mental health of their employees.