October 3, 2018
First impressions count when it comes to office reception areas
Two out of every five people (40 percent) claim their perception of a company or brand has been negatively affected by their experience in the corporate lobby or reception area. Of 2,000 US and UK office workers surveyed in Proxyclick’s annual ‘Office Worker Bugbears’ survey, over 70 per cent (71.48 percent) cited unfriendly receptionists, followed by over half (53.78 percent) naming a lacklustre welcome as top reasons for their bad experience. ‘The Integrated Visitor Experience’, a white paper which explores integrated building, security and workplace management technologies, claims that visitors can feel a culture the moment they walk through the door to an office. Gregory Blondeau, Founder of Proxyclick, said: “Not five to ten years ago, the visitor experience did not really exist, the basic process simply covered how someone is received in a building or premises and how they’re able to move around. Today, the rise of smart buildings, developments in automation, open application programming interface standards and cloud technology, have changed the game.” Click the link to download the ‘Integrated Visitor Experience’ white paper.
National Work Life Week (1st – 5th October 2018) starts today with the aim of encouraging companies to think about their employees’ wellbeing and happiness. To mark the week new research asked British workers about the things they most want from their work. The YouGov survey of 2,000 adults, commissioned by the Oxford Open Learning Trust, found that while money is predictably the biggest motivator behind career choice (64 percent), over half of the respondents cited working hours and flexible working as an important factor (55 percent). 
The majority (86 percent) of UK office workers claim they are more likely to be told off for forgetting to do menial tasks, like emptying or loading the dishwater and keeping their workplace tidy, than complying with GDPR policies, according to a new poll which assessed whether GDPR is being taken seriously by UK office workers since its introduction in May of this year. The study from Fellowes found that only 14 percent of workers have been given a ticking off about careless handling of confidential data, while 25 percent claim office chores, like emptying or filling the dishwasher, has landed them in the hottest water. The data, collected from over 1,000 UK office workers in July 2018, also reveals that many are more likely to be challenged about missing deadlines and being late (17 percent) than ensuring they are compliant with GDPR.
Recent ONS figures showing a rising employment rate could be inflated by the growth of zero-hour contracts within the gig economy, as the number of UK workers on zero hour contracts having more than tripled since 2012. This is propping up overall employment levels by accounting for almost a quarter of overall employment growth, new data by Adzuna has suggested. With the employment rate currently at a record high of 75.7 percent according to the ONS, Adzuna’s data compares recent growth in the number of people in work overall to the increasing number of zero hour contracts, to ascertain how much these contracts have contributed to the growth.
Employers considering new flexible working options for their employees are concerned about the security and management implications, according to a recent poll, despite the fact that staff now have the legal right to request flexible arrangements. The survey of medium sized businesses, carried out for RSM by YouGov, found that over the next five years, three quarters of respondents were considering introducing flexible terms of employment, allowing workers to work outside 9 to 5 or increasing the use of remote working.
September 28, 2018
The horrors and harmonies of workplace hierarchy
by Monica Parker • Comment, Technology, Workplace design
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