April 4, 2019

Workplace art can draw the distinction between branding and corporate identity ⁰

by Helen Owen • Comment, Workplace design

One of the many traps that lies in wait for unwary organisations is to confuse corporate identity with their brand. The visual aspects of an identity may reflect the firm’s personality and values, and a change may go in hand in hand with the development of a new strategic direction or culture, but a mismatch can be jarring if the stakeholder perception of the organisation does not marry up with its branding. More →

April 4, 2019

People, not cost now most important factor behind corporate real estate decisions

by Marie Hillen • Facilities management, News, Property

The corporate appetite for flexible space continues to grow as around two-thirds of occupiers rank employee engagement (68 percent) and talent attraction & development (65 percent) as two of the three most important drivers of corporate real estate (CRE) strategy. According to the 2019 EMEA Occupier Survey by CBRE over a third of companies see labour and skills shortages as a key strategic challenge, double last year’s result. In line with last year’s survey, technology disruption (36 percent) economic uncertainty (43 percent) and cost escalation (31 percent) all feature highly as key challenges for occupiers.

April 3, 2019

Coworking and a new golden era for the workplace and the people who inhabit it

by Gary Chandler • Comment, Coworking, Workplace design

The idea of coworking is starting to resonate with a growing number of businesses and for a growing number of reasons. People new to the concept, or those who are aware primarily of its roots, may discover or retain a notion that it is a way for start-ups and freelancers to share space as a way of keeping down costs or networking with similar organisations. There is still a great deal of truth in this, given that the initial growth of coworking was based almost exclusively on the need for small tech and creative organisations to occupy space near to their larger clients, in precisely those urban enclaves that demand eye-watering rents and conventional leases.

April 3, 2019

Procurement fraud rampant in UK businesses

by George Eltringham • News, Technology

Procurement fraud is widespread in the UK and the country lags behind many countries in its detection capabilities, new research from SAS claims. British companies, on average, lose significantly more money to procurement fraud, and the country is far more reliant on ineffective manual detection techniques than other nations.Procurement fraud occurs when employees and suppliers behave fraudulently during the contract bidding process or over the course of the contract. This can range from employees colluding with their preferred vendor to give unfair advantage during procurement, to suppliers submitting multiple invoices for a single item. While procurement fraud is a serious crime that carries a jail sentence in many countries, perpetrators are often willing to take the risk for personal revenge or financial gain. More →

April 1, 2019

Against metrics: how measuring performance by numbers backfires

by Jerry Z Muller • Features, Workplace

More and more companies, government agencies, educational institutions and philanthropic organisations are today in the grip of a new phenomenon. I’ve termed it ‘metric fixation’. The key components of metric fixation are the belief that it is possible – and desirable – to replace professional judgment (acquired through personal experience and talent) with numerical indicators of comparative performance based upon standardised data (metrics); and that the best way to motivate people within these organisations is by attaching rewards and penalties to their measured performance. More →

March 29, 2019

Co-design is an old idea, but it belongs to the 21st Century like never before

by Jonathan Hindle • Comment, Workplace design

As with so many apparently new ideas that resonate in a contemporary context, co-design has a long history. Originally referred to as cooperative or participatory design, it was first applied in Scandinavia in the 1960s and 70s, especially as a way of engaging stakeholders in the public sector in the design and development of IT projects, healthcare and workplaces. Arguably, our modern understanding of the idea was first set out by C.K. Prahalad and Venkatram Ramaswamy in a 2000 Harvard Business Review article called Co-opting Customer Competence and a subsequent book by the authors on the subject. They argue that there is a growing trend for firms to actively seek the insight and competence of customers to offer them better solutions, tailored to their own needs. More →

March 29, 2019

Why are graduates favouring Manchester over London?

by George Eltringham • Cities, News, Workplace

The economic performance of UK cities is increasingly dependent on the skills of their workforce. Cities across the UK face the challenge of both attracting and retaining high-skilled talent. The Great British Brain Drain investigates migration within the UK, specifically within cities. It finds that many university cities lose their graduates to London, with this movement especially strong for the highest performing graduates with 2.1 or 1st class degrees from Russell Group universities. Despite this, most university cities experience a ‘graduate gain’: they gain more graduates than they lose.

March 28, 2019

The rise of the digital workplace is transforming the physical office

by Giles Fuchs • Comment, Coworking, Workplace design

A recent survey by Gartner predicts that one in five workers will have an AI bot as their co-worker by 2022. It’s almost impossible to talk about the future of the workplace without mention of AI or robotics, and is therefore hardly surprising that there is a feeling of apprehension amongst workers. PwC’s 21st global CEO Survey in 2018 revealed that between 23 percent and 51 percent of respondents were “extremely concerned” about the speed of technological change, and indicated “anxiety about the impending promise and perils of AI.”

March 28, 2019

Gender diversity celebrated at London event

by George Eltringham • News

Intuit UK yesterday hosted almost 200 women, with diverse backgrounds across class, ethnicity and age, who are part of The Pipeline’s alumni of their Leadership Summit programme. Over 50 percent of women in the room who attended Leadership Summit have been promoted or have broadened their role since finishing the programme.
More →

March 20, 2019

RNIB launches new focus for Disability Confident scheme

by Mark Eltringham • News, Workplace

The Royal National Institute of Blind People (RNIB) has launched a new suite of resources that will help employers support blind and partially sighted people in the workplace. The resources have been created as part of the DWP’s Disability Confident scheme, the nationally-recognised Government accreditation that supports businesses to attract, recruit and retain disabled employees.

March 19, 2019

People often feel as if they are kept in the dark about flexible working

by Neil Franklin • Flexible working, News

New research from LinkedIn (registration) claims that a third (36 percent) of UK professionals believe their employer does not do enough to support new parents. The release of the figures comes as LinkedIn claims that 18th March was the day that working families only just start getting paid for the year, once growing childcare costs are taken into account. The survey of 4,000 UK workers suggests that professionals feel they are being left in the dark when it comes to parental policies, with a third (37 percent) not even aware of what support their workplace provides for new parents. More →

March 18, 2019

Greatest motivator for employees is more recognition, whether monetary or not

by Sara Bean • News, Workplace

The biggest motivator for staff at work is more recognition, whether monetary or not, according to a new survey on rewards at work by XpertHR. When asked which rewards are most important to employees, more than half (53 percent) said higher basic pay, followed by a wider range of benefits (37.1 percent), but being recognised for the work they do was also cited as an employee priority by 56.1 percent of respondents). The survey also claims that employers are facing a constant battle to get employees’ salaries at the right level. Almost all (97.7 percent) organisations questioned said they would be looking at salary levels in some way over the coming year – whether that be through the annual pay review, benchmarking salaries against the market or complying with the national minimum wage legislation.