March 22, 2019

The future of work will be defined by four models, claims RSA

The RSA’s Future Work Centre has released research that models four ‘futures of work’ by 2035 – and claims to show how out of touch politicians are with changes in the workplace. The report, published in partnership with Arup, claims to avoid the usual sensationalism around topics such as automation, the Internet of Things, surveillance, gig work and AI to establish what workers can expect in the workplace in the near future. The report applies morphological analysis to generate its four models of work.

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March 22, 2019

New centre will assess potential for bias in algorithmic decision-making

by Neil Franklin • News, Technology

The potential for bias in the use of algorithms in crime and justice, financial services, recruitment and local government will be investigated by the UK government’s new Centre for Data Ethics and Innovation (CDEI). The CDEI will explore the potential for bias in existing systems and to support fairer decision-making. This may include increasing opportunities for those in the job market in existing recruitment and financial services systems. It will also explore opportunities to boost innovation in the digital economy. (more…)

March 21, 2019

Government publishes strategy for future mobility in UK cities

by Neil Franklin • Cities, News

The UK government has published its Future of mobility: urban strategy, which sets out its approach to working with innovators, companies, local authorities and other stakeholders to develop benefits of new urban mobility technologies. Alongside publication of the strategy, it has also launched a £90 million competition for cities to deliver Future of Mobility Zones, which follows £60 million awarded to 10 cities across the UK via the Transforming Cities Fund. It aims to support local leaders and industry to trial new mobility services, modes and models through the creation of up to four future mobility zones. (more…)

March 21, 2019

Digital workplace pioneered by medium sized businesses, study claims

by Neil Franklin • News, Technology

Medium-sized businesses now account for over 60 percent of US jobs, and are investing fast in technology. However, with digital now a priority for businesses of all sizes, they must ensure they have the necessary skills and security management in place to handle the change, or risk falling behind competitors according to a new report from Aruba. (more…)

March 18, 2019

UK ranks third globally for innovation, disruption and technology

by Mark Eltringham • Cities, News

The UK has risen one place, to third, in a global ranking of most promising countries in the world for technology breakthroughs that have a global impact. KPMG’s 2019 Technology Innovation Hubs report sees the UK trailing slightly behind the US and China, in a ranking of countries expected to produce the most disruptive technologies. The UK and Japan were almost tied in last year’s survey with the UK coming in 4th place. This year however, the UK moved ahead to secure the bronze place, whilst Japan was ranked fourth, Singapore was ranked fifth and India dropped from third place to sixth. (more…)

March 15, 2019

How artificial intelligence changes occupant experience

by David Karpook • Facilities management, Features, Technology

If a robot received a signal that you had entered the building, it might bring you a fresh cup of coffee just as you reach your desk. If the front door recognised your face, it might unlock itself for you without requiring you to use a fob to gain access. If your desk knew you had left for the day, it might offer itself to a colleague who is looking for a quiet workspace. Throughout history, the interaction of humans with technology has been pretty much one-sided. We turn our technologies on and off, operate and guide them in their tasks, and use our senses to monitor their functioning and detect anomalies.

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March 11, 2019

Many leaders lack the skills needed to manage in the digital age

by Neil Franklin • News, Technology

A study conducted by The Oxford Group (registration) claims that companies are struggling to adapt to a digital workplace as leaders lack the critical digital skills they need to transform the organisation. Whilst 96 percent of respondents said the onus is on leaders to drive the adoption of new technologies and 94 percent believe it’s important for leaders to challenge traditional ways of thinking, only a third (33 percent) of leaders feel well prepared to lead their business. Gaps in leaders’ digital skill-sets are having a major impact on their ability to transform; 41 percent say that a lack of digital expertise makes decision-making more difficult, and 30 percent say it has prevented their team from innovating.

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March 7, 2019

A workplace chatbot might soon be one of your new best friends

by John Hildebrands • Comment, Technology

If you’ve ever wished you could delegate certain routine tasks to an assistant, then a chatbot could be just what you need. Staff working for Unilever will soon be able to get HR advice from Una, a new member of staff who will be available worldwide and at any time of day. Una is a chatbot, capable of conversing with employees in 106 countries, using 32 languages, Unilever’s Keith Williams told a conference last year . Unilever employees can contact Una through Skype for Business and complete tasks such as getting information about benefits, claiming for healthcare or selling shares. It saves time poring over FAQs or filling-in forms, and it frees HR staff for more complex queries. (more…)

March 7, 2019

Public sector organisations continue to lead the way in flexible working, claims report

by Neil Franklin • Flexible working, News

A new report published by Softworks (registration) claims that Public Sector organisations continue to lead the way in flexible working with an extensive range of flexible working options available to employees. The most popular flexible working option is part-time working with 94 percent of public sector organisations offering this. This was followed by flexitime with 88 percent of organisations allowing their staff to have flexible start and finish times.

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March 6, 2019

It’s not a skills gap, it’s a diversity gap

by Agata Nowakowska • Comment, Workplace

As digital transformation impacts organisations in every industry, the workplace as we know it is evolving fast. For IT leaders, the accelerated rate of technological change means the pressure is on to deliver, manage and secure new platforms. But the wider ramifications of digitalisation projects are proving profound, leaving business executives facing a dilemma. (more…)

March 5, 2019

Digital transformation offers great opportunities for firms, but at a risk

by Neil Franklin • News, Technology, Wellbeing

Digital technology can improve our lives but it also poses a major risk of widening social inequality and blocking opportunities for people without the skills to navigate the online world safely, according to a new OECD report. A mix of technical, emotional and social skills is a pre-condition for people to combine their digital and real lives in a balanced way, and to avoid the mental health problems and other risks linked to abuses of online technologies, the report says.

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March 4, 2019

Filtering out the noise, the pathology of work, busy doin muffin and some other stuff

by Mark Eltringham • Comment, Features

We might think that an inability to absorb the vast amount of information generated by our fellow humans and their machines is something of a modern phenomenon, but we’ve always known we can have too much of this particular good thing. Distringit librorum multitude, wrote Seneca in the First Century. An abundance of books is a distraction.